Mark Carr Email & Phone Number

North East And Scotland

Heading up the Commercial Buying Team for North East and Scotland to develop and increase business through growth volumes in existing and new accounts through innovation and partnerships. Delivering great customer service together with internal and external transport teams. Improving team skills and abilities so they can maximise their own talents, goals and expectations

Tyne Dock

Reporting to Regional Director overseeing the North and Scotland Transport teams, both Bulk and Rigid. Looking to improve efficiencies through maximising opportunity and creative planning through safe working and competent compliance. Improving economical footprint via efficient driving and vehicle maintenance. Analysing data and business trends to support commercial activity. Promotion of internal progression and development

Home Based

After a short time with Team BIFFA my role has been made redundant and so now is the time to search for the new adventure

Northern England And Scotland

BIFFA Acquire Viridor Sales and Collections Division Sep 2021Reporting to the Director of Sales and Collections managing a sales team of New Business Winners from SME up to Corporate along with the Account Manager Team retaining and developing these accounts through relationship building and seeing growth opportunities with sustainable and Carbon reducing solutions. Creation of intermit told box talks to ensure through the pandemic the team remained focus and driven as well as constantly developing the core skills of a sales person. Creation of monthly and annual awards that show recognition and thanks for jobs often not seen or acknowledged by the business. Ensuring we do everything safely so our operators are not put at risk when on clients sitesConsistently delivered on target the £5m annualized growth set each year

Northern England And Scotland

Reporting into National Regional Sales Manager, heading up a team of 13 Sales Personnel with 4 Account/Relationship Managers, 2 Customer Relationship Managers and 7 Sales Executives selling a waste partnership through new and existing businesses over the North and Scotland.Working alongside key departments to ensure the Region and Group delivers on Growth, Margin and Customer experience expectations.Developing people through 121 coaching and team building activities

Leeds, United Kingdom

Reporting into the UK General Manager overseeing the Distribution of Hazardous Chemicals across UK and Europe for an International Client Base, through effective planning, well trained and qualified drivers and effective communication.Building strong Relaionships with Key Clients through Quarterly Reviews Meetings and on going Monthly analysis of traffic. Working alongside the Commercial Team to deliver Safely,Proftitably and to Budget expectations.Managing Costs through the P&L and budget programme (exceeded margin budget in 2012 by 95% with growth in excess of £500k)Creating new processes to allow more margin back to the bottom line through 121 and regular spot checks.Working with Fleet Manager to ensure scheduling and servicing of vehicles coincides with Customer Traffic needs and stay within Operating Regulations.Assisting Training team through creating new training plan that allows all Staff to be up to the required regulated levels of competency and are audited annually.

Home Based Covering North And Midlands

Selling and managing sales performance of “Rental Finance” solutions through exclusive corporate partner (Dixon’s Group). Top performing Regional Manager after 4 months with an average sales growth of 24%/year over 5 years; Enabled the implementation of leasing solutions into the National Transformation Programme for the “New Concept 2 in 1 Stores” (Dixon’s Group);Development of Group Consumer Finance and Warranty Package strategies; Development of work strategies for sales team and business partner (PC World); Monitoring performance of sales team, development of selling and management skills. Recreated and delivered new training programme for staff; delivered training in groups and to individuals. Manager of the Month Award October 2005; Employee of the Month March 2007; Employee of the Year 2008; Leader of Team of the year in 2008 and 2010; Business strategies and marketing;

Home Based - Covering The North Of England

Overall management of six distribution sites, including management of P&L accounts against targets for the region; Cost control through effective route planning, payroll, timesheets & overtime, including scheduling of vehicle servicing and maintenance; Management of Sales Office and Customer Service issuesDevelopment of staff, external and internal, through Personal Training Programmes; Management of customer service standards; Customer development and retention; New business strategies and marketing; First year exceeded net profit budget by 30%.Debt control; Sales development – new and existing customers; Management of customer service standards;Management of customer service through complaint resolution and feedback. In addition, management of union relations - including dispute resolution.