Mark Chan Email & Phone Number

San Francisco, Ca, Us

Promoted twice in less than 4 years. I currently manage two platform teams - Orders Platform and Stored Value Platform - within the Commerce Platform org that powers XXXM in orders per year and enables $XXXM in incentives to our customers.I am also the Product Lead for Fresh Funds, our flagship product in Instacart Health that is nationally recognized for its high potential in powering healthcare’s nutrition programs.

San Francisco, Ca, Us

I lead two platform teams - the Orders platform team and the Invoicing platform team. My teams build and own the platform and underlying capabilities that reliably power EVERY Instacart transaction (1M+ customer transactions per day) and facilitate billions of GMV across thousands of retailers while ensuring regulatory compliance and financial accountability. My teams designed and built many 0-1 platform capabilities to power critical business use cases for our retailers, CPGs and customers, such as:* Retailer DirectPay to enable DTC and bypass checkouts* a Credit Back service to allow internal teams to easily grant Instacart credits for various scenarios* a Funding Plans platform to calculate and allocate invoice to multiple/alternate payment methods (Ie health spendings)* a new Tax Platform to enable MPF compliance for hundreds of retailers & millions of transactions per day* Tax Exemption platform capability to support our business customers* Multi-participants order framework to support shared ordering for Family Accounts

San Francisco, Ca, Us

Remote First, Us

As the Group PM for Data, Network & Platform, I led the teams responsible for growing Cruchbase's data graph & contributors network, expanding our enterprise business, scaling core platform services, and launching product partnerships that extend our brand & reach. Managed 2 amazing PMs to help Crunchbase democratize access to innovative companies around the globe.About Crunchbase: Crunchbase is the leading platform for professionals to discover innovative companies, connect with the people behind them, and pursue new opportunities. Whether you’re looking for new sales opportunities, investments, funding, or market research, you can find what you need with Crunchbase.

Remote First, Us

Joined as the first product manager after the spun out, reporting directly to the CEO. Wore many different hats and took many projects from ideas to launch, including:- releasing our first self-serve product - Crunchbase Pro- re-platformed crunchbase.com to a single page app w/ server-side rendering to ensure platform can scale to meet company vision while protecting/optimizing our SEO- launched our SFDC integration to accelerate time-to-value for enterprise customers- led the buy/build evaluation and the eventual implementation of our A/B experimentation platform to help the company make more data driven decisions- launched product partnerships with Yahoo Finance, LinkedIn, Business Insider, and Alexa to power their private company data

San Francisco, California, Us

Radius delivers SaaS software that transforms the way CMOs discover markets, acquire customers, and measure success. Powered by a proprietary machine-generated data set of 20M+ US businesses and combined with our predictive analytics and seamless integrations, marketers can effectively reach their customers in more meaningful, relevant ways. Radius is backed by Founders Fund, Salesforce Ventures, Formation 8, BlueRun Ventures, American Express and other top tier investors.

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

PM on Farmville 2 Web - largest revenue driver across all games with 3M+ DAU. Led & launch various initiatives that impact revenue and retention.

Product Manager intern for Hangtime, mobile app that helps you have fun with your friends by discovering the best events, concerts, parties, and more in your area.• Founded by Facebook investor Karl Jacob and backed by leading investors• Responsible for designing the notifications for our new Android app, performing competitive analysis, and revamping email channel to drive engagement• Helped QA iOS and Android app before release(http://blog.hangtime.com/about/)

Redwood City, Ca, Us

• Evaluated a strategic product partnership with a global telecommunication service provider by interviewing internal teams and customers; worked with tech team to define architecture and presented proposal to CEO and other execs• Engaged and sourced SaaS Independent Software Vendors (ISVs) to expand Box’s technology partner ecosystem• Collaborated with product managers to perform product demos and define use cases and integrations

Worldwide, Oo

Technology Strategy and Architecture Practice: • Promoted twice within 4 years (consistently rated top 5% every year)• Awarded Extraordinary Moments (2011, 2010) and Outstanding Performance (2009) by West Region PartnersExperience across multiple industries (High Tech, Financial Services, Health Care, Life Sciences, and Public Sector) in a variety of capabilities including technology strategy, project management, business process improvement, infrastructure/operation assessment and due diligence.

Dearborn, Michigan, Us

Engineering internship in the Aerodynamics department of Ford Motor Company. Cooperated with three aerodynamics engineers to optimize the drag coefficient of two vehicles. Benchmarked 78 vehicles to develop a report on how Ford vehicle's approach angle compares to other competitors' vehicles.

Master Of Business Administration (M.B.A.), Technology And Product Management Focus

Bachelor Of Science (B.S.), Double Majors In Mechanical Engineering And Material Science Engineering