Mark Chan

Mark Chan Email and Phone Number

Product at Instacart @ Instacart
Blue Shield of California Building, 50 Beale St #600, San Francisco, CA 94105, US
Mark Chan's Location
Oakland, California, United States, United States
Mark Chan's Contact Details
About Mark Chan

Mark is an experienced product leader with a passion for creating meaningful, awesome products for the end-users in both the consumer and the B2B space. In his prior life as a technology consultant, he also had extensive experience managing complex technology projects across multiple industries, including High Tech, Financial Services, Health Care, Life Sciences, and Public Sector. Mark received his MBA from The Wharton School (focusing on entrepreneurship and technology) and received a B.S. in Mechanical Engineering and Material Science Engineering from the University of California, Berkeley.Specialties: - Product management and feature prioritization- Leadership, Management of Multi-disciplinary teams- Analytics & A/B testings- Product development from concept to launch to iterations- UI/UX- Product/technology strategy- Business operation and processes

Mark Chan's Current Company Details
Instacart

Instacart

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Product at Instacart
Blue Shield of California Building, 50 Beale St #600, San Francisco, CA 94105, US
Website:
instacart.com
Employees:
501
Company phone:
+ 1 888 317 8968.
Company email:
feedback@instacart.com.
Mark Chan Work Experience Details
  • Instacart
    Principal Product Manager, Commerce Platform And Instacart Health
    Instacart Aug 2024 - Present
    San Francisco, Ca, Us
    Promoted twice in less than 4 years. I currently manage two platform teams - Orders Platform and Stored Value Platform - within the Commerce Platform org that powers XXXM in orders per year and enables $XXXM in incentives to our customers.I am also the Product Lead for Fresh Funds, our flagship product in Instacart Health that is nationally recognized for its high potential in powering healthcare’s nutrition programs.
  • Instacart
    Product Lead, Commerce Platform
    Instacart Jan 2022 - Aug 2024
    San Francisco, Ca, Us
    I lead two platform teams - the Orders platform team and the Invoicing platform team. My teams build and own the platform and underlying capabilities that reliably power EVERY Instacart transaction (1M+ customer transactions per day) and facilitate billions of GMV across thousands of retailers while ensuring regulatory compliance and financial accountability. My teams designed and built many 0-1 platform capabilities to power critical business use cases for our retailers, CPGs and customers, such as:* Retailer DirectPay to enable DTC and bypass checkouts* a Credit Back service to allow internal teams to easily grant Instacart credits for various scenarios* a Funding Plans platform to calculate and allocate invoice to multiple/alternate payment methods (Ie health spendings)* a new Tax Platform to enable MPF compliance for hundreds of retailers & millions of transactions per day* Tax Exemption platform capability to support our business customers* Multi-participants order framework to support shared ordering for Family Accounts
  • Instacart
    Senior Product Manager, Catalog
    Instacart Nov 2020 - Dec 2021
    San Francisco, Ca, Us
  • Crunchbase
    Group Product Manager
    Crunchbase Oct 2019 - Oct 2020
    Remote First, Us
    As the Group PM for Data, Network & Platform, I led the teams responsible for growing Cruchbase's data graph & contributors network, expanding our enterprise business, scaling core platform services, and launching product partnerships that extend our brand & reach. Managed 2 amazing PMs to help Crunchbase democratize access to innovative companies around the globe.About Crunchbase: Crunchbase is the leading platform for professionals to discover innovative companies, connect with the people behind them, and pursue new opportunities. Whether you’re looking for new sales opportunities, investments, funding, or market research, you can find what you need with Crunchbase.
  • Crunchbase
    Senior Product Manager
    Crunchbase Aug 2016 - Oct 2019
    Remote First, Us
    Joined as the first product manager after the spun out, reporting directly to the CEO. Wore many different hats and took many projects from ideas to launch, including:- releasing our first self-serve product - Crunchbase Pro- re-platformed crunchbase.com to a single page app w/ server-side rendering to ensure platform can scale to meet company vision while protecting/optimizing our SEO- launched our SFDC integration to accelerate time-to-value for enterprise customers- led the buy/build evaluation and the eventual implementation of our A/B experimentation platform to help the company make more data driven decisions- launched product partnerships with Yahoo Finance, LinkedIn, Business Insider, and Alexa to power their private company data
  • Radius Intelligence
    Director Of Product Management
    Radius Intelligence Jun 2016 - Aug 2016
    San Francisco, California, Us
    Radius delivers SaaS software that transforms the way CMOs discover markets, acquire customers, and measure success. Powered by a proprietary machine-generated data set of 20M+ US businesses and combined with our predictive analytics and seamless integrations, marketers can effectively reach their customers in more meaningful, relevant ways. Radius is backed by Founders Fund, Salesforce Ventures, Formation 8, BlueRun Ventures, American Express and other top tier investors.
  • Radius Intelligence
    Senior Product Manager
    Radius Intelligence Jan 2016 - May 2016
    San Francisco, California, Us
  • Radius Intelligence
    Product Manager
    Radius Intelligence Mar 2015 - Dec 2015
    San Francisco, California, Us
  • Zynga
    Product Manager
    Zynga Jun 2014 - Apr 2015
    San Francisco, California, Us
    PM on Farmville 2 Web - largest revenue driver across all games with 3M+ DAU. Led & launch various initiatives that impact revenue and retention.
  • Hangtime
    Product Management Intern
    Hangtime Oct 2013 - Dec 2013
    Product Manager intern for Hangtime, mobile app that helps you have fun with your friends by discovering the best events, concerts, parties, and more in your area.• Founded by Facebook investor Karl Jacob and backed by leading investors• Responsible for designing the notifications for our new Android app, performing competitive analysis, and revamping email channel to drive engagement• Helped QA iOS and Android app before release(http://blog.hangtime.com/about/)
  • Box
    Business Development Intern
    Box Jun 2013 - Aug 2013
    Redwood City, Ca, Us
    • Evaluated a strategic product partnership with a global telecommunication service provider by interviewing internal teams and customers; worked with tech team to define architecture and presented proposal to CEO and other execs• Engaged and sourced SaaS Independent Software Vendors (ISVs) to expand Box’s technology partner ecosystem• Collaborated with product managers to perform product demos and define use cases and integrations
  • Deloitte Consulting
    Senior Consultant
    Deloitte Consulting Jul 2007 - Aug 2012
    Worldwide, Oo
    Technology Strategy and Architecture Practice: • Promoted twice within 4 years (consistently rated top 5% every year)• Awarded Extraordinary Moments (2011, 2010) and Outstanding Performance (2009) by West Region PartnersExperience across multiple industries (High Tech, Financial Services, Health Care, Life Sciences, and Public Sector) in a variety of capabilities including technology strategy, project management, business process improvement, infrastructure/operation assessment and due diligence.
  • Ford Motor Company
    Aerodynamics Engineer Intern
    Ford Motor Company May 2006 - Aug 2006
    Dearborn, Michigan, Us
    Engineering internship in the Aerodynamics department of Ford Motor Company. Cooperated with three aerodynamics engineers to optimize the drag coefficient of two vehicles. Benchmarked 78 vehicles to develop a report on how Ford vehicle's approach angle compares to other competitors' vehicles.

Mark Chan Skills

Strategy Business Process Improvement It Strategy Cross Functional Team Leadership Management Consulting Competitive Analysis Business Analysis Project Management Consulting Enterprise Software Business Process Start Ups Business Development Leadership Saas Technology Strategy Development Assessment Business Transformation Data Analysis Process Improvement Financial Modeling Software Project Management Integration Entrepreneurship Analytics Product Management Business Strategy Analysis Testing

Mark Chan Education Details

  • The Wharton School
    The Wharton School
    Technology And Product Management Focus
  • University Of California, Berkeley
    University Of California, Berkeley
    Double Majors In Mechanical Engineering And Material Science Engineering

Frequently Asked Questions about Mark Chan

What company does Mark Chan work for?

Mark Chan works for Instacart

What is Mark Chan's role at the current company?

Mark Chan's current role is Product at Instacart.

What is Mark Chan's email address?

Mark Chan's email address is ma****@****tte.com

What is Mark Chan's direct phone number?

Mark Chan's direct phone number is +151071*****

What schools did Mark Chan attend?

Mark Chan attended The Wharton School, University Of California, Berkeley.

What are some of Mark Chan's interests?

Mark Chan has interest in Virgin America, Peet's Coffee And Tea, Car Racing, Technology, Lean Startups, Scuba Diving, Business, Food, Dating And Relationships, Snowboarding.

What skills is Mark Chan known for?

Mark Chan has skills like Strategy, Business Process Improvement, It Strategy, Cross Functional Team Leadership, Management Consulting, Competitive Analysis, Business Analysis, Project Management, Consulting, Enterprise Software, Business Process, Start Ups.

Who are Mark Chan's colleagues?

Mark Chan's colleagues are Meghan Hotz, Rosa Colon, Zhaoyu Kou, Nisha Matta, Elizabeth Casto, Jackson Hounchell, Kaleshia Mills.

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