Mark Clausing Email & Phone Number

Newark, Delaware

Corporate Compliance, DuPont (2014 to present): Inspected and verified global corporate IT infrastructure assets for Sarbanes-Oxley compliance. Advised business unit owners on remediation of identified issues.Global Operations / Service Delivery Manager DuPont eConnect (2004 to 2014): Managed 18 member global team for the DuPont eConnect middleware service supporting $12 billion annual B2B commerce between DuPont and DuPont's customers and suppliers. Responsible for life cycle management and 24/7/365 support of critical application; development projects and enhancements. Project Manager DuPont eWorkPlace project (2002 to 2003): Oversaw project to create custom web based facilities service request application. Application used by 9,000 tenants located throughout New Castle County Delaware. Project completed on time and under budget.Project Manager - DuPont Performance Coatings Mobius project (2000 to 2002): Managed large global custom web application development project. Application was deployed to 600+ users in three phased releases with team consisting of architecture, development, data conversion, and database administration resources. Application replaced 3 regional legacy color applications with one global system enabling client to merge and simplify Americas, European, and a recent acquisition into one common business process reducing operational costs. Project completed on time and on budget.Senior Supervisor, DuPont account, Desktop and Distributed Systems, Americas (1997 to 1999): After DuPont global IT outsourcing in 1997, led team of 25 desktop support, escalated applications support, file server administrators, and distributed computing project managers providing services to 19 major DuPont business units.

Held positions of increasing responsibility in IT departments for telecommunications and distributed desktop and file server computing projects. Managed installation with end user support and training for Novell NetWare, Microsoft NT/Windows file and print servers, and personal computing devices. Provided facilities coordination for multiple server farm locations. Have extensive experience with Remedy Action Request System. Consulted with corporate locations in the Americas and Asia Pacific regions on telecommunications projects installing PBXs, voice messaging systems, and corporate voice networking services. Streamlined corporate telemanagement system allocating corporate costs to business units.

Bachelor’S Degree, B.S. In Communication, Cum Laude, Emphasis In Computer Science

Project Management Certification