Mark Clough

Mark Clough Email and Phone Number

Director at BOUTIN HOLDINGS LIMITED @
Mark Clough's Location
Todmorden, England, United Kingdom, United Kingdom
Mark Clough's Contact Details

Mark Clough personal email

n/a
About Mark Clough

Experienced in Project Management, Transformational Change and Retail Management. Involved in the successful delivery of a number projects for blue-chip companies. Additionally, 20 years’ experience in store management, including P&L's, people management, target setting and delivery and overall responsibility for compliance and profitability of retail unit. Having been based in Dublin for 9 months during a business turnaround program and separately, spending more than a year working closely with Motorola in the UK and US to develop cutting edge communication devices and the rollout there of. Before Returning to corporate retail in 2014, I put to good use the skills and knowledge gained throughout my career. Devoting 2013 to working as a retail turnaround specialist, concentrating on costs, stock, pricing and staff to achieve growth and profitability from purchased, failed retail businesses. Working closely with Post Office Ltd to ensure integration into the Retail businesses and focusing on continued increased profitability through stock management and processes.Worked with The Co-operative Group and Post Office Ltd to deliver a 9-month programme of contract change and revamp of 140+ PO's within the Co-operative Groups retail stores. This encompassed Estates, Legal, Personnel (training & redundancies), external contractors and Operations to deliver c£7m of reimbursements and compensation payments ensuring that PO's remained viable in the Co-operative. Stakeholder management, negotiation and effective delivery where key to the success of the project.Strengths:• Leadership• Team Development • Intuitive judgement and decision making• Planning, prioritising, organisation• Flexibility and adaptability• Commitment and reliability• Analytical• Presentations/Public speaking• Embracing challenge and change

Mark Clough's Current Company Details
Boutin Holdings Limited

Boutin Holdings Limited

Director at BOUTIN HOLDINGS LIMITED
Mark Clough Work Experience Details
  • Boutin Holdings Limited
    Director
    Boutin Holdings Limited Mar 2019 - Present
    Manchester, United Kingdom
  • First Uk Online Limited
    Director
    First Uk Online Limited May 2008 - Apr 2023
    Manchester, United Kingdom
  • The Co-Operative Group
    Project Manager
    The Co-Operative Group Jan 2014 - Oct 2016
    Manchester, United Kingdom
    Worked within Business Change to enhance customer experience through the product and service offer.Reviewed and analysed Post Office offer within 270+ stores to increase retail sales and income from Post Office Ltd. Understanding cost base through Labour Measurent and developing options to increase profitability whilst operating within the Post Office Ltd's Network Transformation Program.Delivered 140+ conversions from old style 'Fortress' only PO's to revamped Mains and Local Format with cost recuperation and benefit of c£7m. Effective team working with Turner & Townsend as external contractors and Post Office Ltd, delivered a Stirling performance under extreme deadlines.
  • B&Q
    Project Manager, Operations
    B&Q Apr 2007 - Oct 2012
    Southampton/Field Based
    Project Manager or B&Q lead on the following successful projects:• SAP Forecasting and Replenishment information on mobile devices• Selection and replacement of stores mobile devices• Working with Motorola and Home Depot to shape and then develop 'first in the world' combined Data and Voice technology for improved service and substantial cost reduction across the whole store estate• Mobile label printing. Ensuring compliance with Consumer law and improving productivity, ensuring more time spent on the shop floor offering serviceImplementation Manager on:• Night Crew removal in large format stores, delivering a saving of £3 million per annum, an improvement in productivity of 5% and increased numbers of customer-facing staff.• Review and implement changes to general store procedures utilising LEAN methodology to reduce wastage and improve productivity/profitability• Replacement of Store and Head Office printer estate. Reduction in cost through having a managed print service and implementing additional benefits such as 'scan to email' for productivity and cost savings• Store estate server replacement. c300 stores large format stores servers replaced on time and under budget.
  • B&Q
    Service Manager (Management Developement Program)
    B&Q 2006 - 2007
    Dublin
    Based in Dublin, as a member of an experienced team, deployed to recruit & develop individuals within numerous management levels as part of B&Q’s Irish expansion programme strategy.
  • B&Q
    Store Manager
    B&Q 2001 - 2005
    Store manager across the B&Q organisation with annual turnovers ranging from £18m to £25m. Responsible for the delivery of a number of accountabilities incl. target sales and profit, customer service, team management and development, stock control and systems integrity

Mark Clough Skills

Retail Change Management Store Management Management Merchandising Customer Experience Project Planning Team Leadership Team Management Pos Profit Performance Management P&l Recruiting Loss Prevention Stock Management Customer Service Visual Merchandising People Development Multi Channel Retail Coaching Inventory Management Leadership New Store Development Stock Control Customer Satisfaction Project Management Business Planning Retail Sales Training Mobile Devices Franchising Point Of Sale Systems Multi Site Management Employee Engagement Cost Control Lean Management Presentations Powerpoint New Store Openings Stock Replenishment Problem Solving Sales Time Management Stakeholder Management P&l Management Strategy Forecasting Operations Management Budgeting

Mark Clough Education Details

Frequently Asked Questions about Mark Clough

What company does Mark Clough work for?

Mark Clough works for Boutin Holdings Limited

What is Mark Clough's role at the current company?

Mark Clough's current role is Director at BOUTIN HOLDINGS LIMITED.

What is Mark Clough's email address?

Mark Clough's email address is ma****@****ve.coop

What schools did Mark Clough attend?

Mark Clough attended The Open University, Rochdale College, Greenhill Upper School.

What are some of Mark Clough's interests?

Mark Clough has interest in New Technology And Business Development, House Design And Selfbuilds.

What skills is Mark Clough known for?

Mark Clough has skills like Retail, Change Management, Store Management, Management, Merchandising, Customer Experience, Project Planning, Team Leadership, Team Management, Pos, Profit, Performance Management.

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