Mark Cooke Email & Phone Number

Hull, England, United Kingdom

As a dedicated professional reporting to the Board of Trustees, I take pride in my role as a general manager responsible for overseeing the operations of the organisation. With a strong focus on sustaining and enhancing the commercial performance of the organisation, my objective is to ensure its long-term success. Equally important is my commitment to maintaining a high-quality learning environment for the trainees we serve. Through a strategic emphasis on team development, I foster a positive learning atmosphere and promote growth among our staff members. Building relationships with key local authority partners and other stakeholders is also a key aspect of my approach, enabling collaborative efforts to drive the organisation forward. Together, these efforts result in an organisation that thrives commercially while delivering an outstanding educational experience to our trainees.

Kingston Upon Hull, England Metropolitan Area

Be a point of contact within the organisation for all Safeguarding and service user welfare related concerns.• Act as a Designated Safeguarding Lead • Make decisions in safeguarding cases • Monitor service user queries and responding within a timely manner.• Educate service users as appropriate on issues relating to Safeguarding, Prevent and Welfare.• Develop and deliver resources (including training) for service users/staff use in relation to Safeguarding

Kingston Upon Hull, England Metropolitan Area

Responsible for planning, organizing, and directing the functions, activities, andsupervising the staff of the Employee Resource staff in the functions ofadministration, payroll, hiring and recruiting, benefits and compensation.

Kingston Upon Hull, England, United Kingdom

Lead and coordinate quality, efficiency projects and activities to ensure continuous best practices, and quality improvement.• Analyze existing workflows and perform best practice benchmark gap analysis.• Develop processes and procedures to effectively meet or exceed customer expectations.• Develop/ update process documentation, work instructions and other tools to support execution• Create workflow templates to streamline processes and increase efficiency. Provide recommendations to departments, work with respective teams on adoption and train teams as appropriate.