Mark Corcoran Email & Phone Number

Orlando, Florida, United States

San Francisco Union Square. San Jose May 2017-June 2017

-Lead and Direct the Sales and Operations for a 40,000 Square Foot Flagship Location in the heart of Union Square, in the top five in annual sales volume with 70 employees.-Promoted from San Jose store where we increased sales 61%.-District Operations Leader; educate Store Managers on how to create an environment of operational excellence and to meet companywide goals for operational standards. -Actively recruit top leadership talent and support the staffing of stores throughout the district. Have promoted eight leaders from my store and previous location to fill key roles within Northern Cal District.-Regional Shoe Lovers Care leader created giving campaigns for the West Region to support our shoe lovers care program. -Merchandise Analyst provided feedback to Home Office Buying/Planning departments to reflect customer trends/buying habits. -Created and sustained a culture that supports the company Values and Service Model. -Increased DSW Loyalty Program consistently every year by 25%, increased loyalty by increasing usage via our international customers. Lead a region wide campaign to educate stores about international shipping policies.

San Jose

-Store Manager for a Top Volume Power 35 Location:-Assumed leadership of a turnaround store. Moved the overall ranking from #14 to #8 in annual sales volume.-Promoted a Merchandise Manager to Store Manager-Selected to participate in Corporate Task's Force for a variety of projects-Assisted with MOD Training for the District coached and mentored two stores for MOD Training and Development

San Jose Valley Fair Mall

-Led Flagship Location in Valley Fair Mall-Excelled in building and motivating management and hourly teams. Developed many entry-level associates to leadership positions and quickly became one of the primary trainers for the Southwest District; 2007 and 2008-Reduced Store Shrink Corrected issues such as internal theft, lagging customer service and poor morale. Resulting in being off the High Shrink List for fiscal 2007 and 2008.-MOD Training Manager for Southbay District in San Francisco. Conducted store visits on peers, evaluated level of service-at cash wrap, fitting room, and salesfloor. Provided in the moment training and feedback with management and reported findings to DM. -Partnered with District Loss Prevention to source and train new LP Agents for Store Locations.

Responsible for the operation of $19 Million in annual salesKey Results:-Recognized for key role in elevating customer service. Improved overall store ranking from 293 to 38 within two months. -Increased overall Operational Performance by consistently passing Operational Audits. Became District partner/mentor with stores whose results were below expectations.-District Beauty Department Leader-responsible for ensuring all supervisors and associates were current with training, met sales goals, and maintained the department per company standard.

In 2004 drove annual sales to $19 millionKey Results:-Increased overall Apple Sales by 15%; by working with local Apple Groups promoting our services. -Increased Training Sales Revenue by having computer sales trainer work the floor, demonstrating product attributes, and product potential through education.

San Francisco Bay Area

Lead a 13 store District with an annual sales volume of $21million-Opened 5 stores during tenure-Drove comp sales increases consistently -Promoted 4 ASM to Store Managers

Lyndhurst, Nj

-Promoted from within to manage $20 million Eastern Region, responsible for 7 stores spread out over several states. Successfully opened 15 new store locations.-Home office point person for all Store Openings-managed facilities, merchandising, and construction which resulted in smooth store openings.