Mark Cornish Email & Phone Number

Chesapeake, Va, Us

Navnetwarcom, Suffolk, Virginia, United States

As the VTC technician orchestrated and facilitated 923 VTCs scheduling, providing tech assist, trouble shooting, and training to 20 technicians. Resulting in a critical leadership capability for efficient communication and decision-making attaining an unprecedented 99.998% availability and confidentiality highlighting a commitment to maintaining a high standard of equipment accountability.As the IT systems architect oversaw the management of 700 IT assets and 400 users on two network enclaves within a Windows environment, ensuring seamless operation and system integrity. Resolved over 515 telephone-related trouble tickets, and 300 computer-based trouble tickets significantly reducing user’s downtime and ensuring the smooth operation of essential systems. Replaced 820 end of life computer assets, improving network performance for 220 users by 90%. Experience with Microsoft 365, VoSIP, digital phone switching, customer service, and teamwork.Demonstrated meticulous attention to detail by achieving perfect results in 26 monthly cryptological spot checks, ensuring a constant alignment to integrity and confidentiality highlighting a commitment to maintaining a high standard of equipment accountability.

Uss Arleigh Burke

As the lead network administrator, managed, and mentored 11 employees in the training, welfare, and administration of Communications Operations Center while directing the seamless installation of a new network infrastructure, managing eight distinct enclaves operating Windows Server 2016 and Virtual Machines utilizing VMware ESXi, VMware vSphere, network failover, fault tolerance, ACAS, Nessus, data recovery and storage. Facilitated 42 VTC to maintain commands efficient communication and decision-making capabilities. As the compliance manger, and Information System Security Officer (ISSO) my team was tasked with ensuring the unit's communication systems and cyber capabilities met and exceeded inspection standards utilizing the NIST CSF/RMF and root cause analysis, completing four certifying events resulting in a 98% overall score. The highest score on the Norfolk waterfront amongst 70 ships. Integrated, configured, and administered 280 network devices, achieving a remarkable 99% Information Assurance compliance, and 99.99% uptime for personnel. While onboard the USS Arleigh Burke collaborated effectively within multiple training teams, contributing to the training of 32 colleagues and the execution of 27 drills resulting in the early certification of three areas of expertise to include the ship's Visit, Board, Search, and Seizure Team (VBSS), Combat Systems Training Team (CSTT), and Anti-Terrorism Training Team (ATTT)

Oni Hopper, Suitland, Md

As the lead system administrator, managed and led a team of 20 system technicians, overseeing the resolution of daily hardware-based computer trouble tickets. In preparation for a mandated cybersecurity inspection, led the correction of 185 critical network vulnerabilities, ensuring the security, and integrity of the network infrastructure. Led a team of three technicians in the reconfiguration of 45 network printers, enabling printing capabilities across multiple domains, and enhancing operational efficiency. As the asset data manager, successfully oversaw the comprehensive tracking and inventory management of 2,259 network assets spanning 12 global locations, totaling a value of 4.5 million dollars.

Uss Bataan

As the lead network administrator, managed a team of 10 technicians in IP management, routing, and troubleshooting of eight physical servers, 17 network devices, and 300 workstations. Oversaw the management of over 1200 user accounts, maintaining a secure and efficient user environment resulting in the efficient resolution of over 700 server and desktop-based trouble tickets and the optimization of network performance.

Associate Of Applied Science

Associate'S Degree, Military Technology Leadership