Mark Craig Email & Phone Number

Sydney, Australia

Sydney, Australia

Responsible for managing a team of Client Service Managers covering our Asset Owner and Asset Manager client baseWorking closely with Relationship Management and Operations to drive the evolution of our strategic client service model across all clients to achieve maximum client satisfaction

Sydney, Australia

Responsible for a team of Client Service Managers supporting a number of Australian Superannuation funds, Insurance Companies and Government Entities.First point of escalation for day to day cross product service delivery, working closely with Relationship Management, Product and Operations.

Sydney

Client Service Account Manager for a number of large superannuation fund and investment manager clients.Overall responsibility for the day to day service delivery across multiple product lines including custody, valuation and pricing, performance and financial reporting.

Sydney

Management responsibilities for up to 10 staff in the following areas;Clearance and Collateral ManagementCash Processing and ReconciliationTrade Matching and SettlementGood knowledge and understanding of a number of systems during this time including Hiportfolio,Swift, Chess, Exigo and Euroclear

Various operational roles including;Cash,Stock ad Derivatives Reconciliations (1 year)Trade Support covering Cash, Equities, Fixed Interest, FFX and Derivatives (1 year)Corporate Actions (3 years)Very good knowledge of hiportfolio acquired in all of the above positions

Rg146 Superannuation

Post Graduate Diploma, Applied Finance And Investment, Distinction

Bachelor'S Degree, Bachelor Of Arts (Hons)