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@hastingsdirect.com
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Mark Crouch is listed as Workforce Planning Manager at Hastings Direct at Hastings Direct, a company with 1816 employees, based in Greater Cambridge Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at hastingsdirect.com and a matched LinkedIn profile for Mark Crouch.
Mark Crouch previously worked as Workforce Planning Manager at Hastings Direct and TSU Manager at Hastings Direct. Mark Crouch studied at Samuel Ward Upper School.
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AeroLeads found 1 current-domain work email signal for Mark Crouch. Compare company email patterns before reaching out.
I have 16 years experience in personal lines insurance. I have excellent knowledge of underwriting and complaint handling.I have strong analytical skills and have a good eye for detail. I am very well organised, can multi-task and work well under pressure. I am a hard working, self-motiviated individual who offers consistency to achieve the high standard of work I produce. I am equally capable of working within a team or under my own guidance.
Listed skills include Complaint Management, Quality Assurance, Data Analysis, Resource Management, and 20 others.
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Newmarket, Suffolk
Establish efficient and practical shifts patterns/working hours for 150 operational staff. The role also includes tracking holiday and absence and the impact on for the business as well budget forecasting for the future.
Newmarket, Suffolk
Renew Insurance is now officially part of Hastings Direct. I managed Complaint handling for a call centre of 120+ operational staff as well underwriting queries from insurance companies and colleagues. Additionally the role included responding to Police enquiries, fraud investigation and analytical work as required by the operational management.
Newmarket, Suffolk
A change of title but with increased focus on providing operational assistance to the Sales, Customer Service and Retention teams as required.
Newmarket, Suffolk
Working for a new broker called Renew Insurance, I assisted with Complaint handling, quality checking of CDL stored insurance quotations and related call recordings. I provided statements for Police enquiries, resolved Underwriting queries with delegated authority from 2 insurance companies, completed account queries and had unlimited authorisation for.
Newmarket, Suffolk
This role was focused mainly on quality including call monitoring, dip-check of customer insurance quotations to ensure accuracy and assisting c200 staff across 2 offices in Suffolk.
Newmarket, Suffolk
Handling telephone enquiries for new quotation customers. Within 3 months I moved onto handling customer admendments and within a further 3 months I was working on customer renewals. I then co-managed a team of 20 staff including complaint handling.
Other employees you can reach at hastingsdirect.com. View company contacts for 1816 employees →
Kauthar Davids
Colleague at Hastings Direct
Pretoria, Gauteng, South Africa, South Africa
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AT
Ashrin Tai
Colleague at Hastings Direct
Leicester, England, United Kingdom, United Kingdom
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SK
Samina Koser
Colleague at Hastings Direct
Birmingham, England, United Kingdom, United Kingdom
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KS
Kieran Saunders Acfs
Colleague at Hastings Direct
United Kingdom, United Kingdom
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KA
Khadija Absar
Colleague at Hastings Direct
United Kingdom, United Kingdom
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MD
Michael Dodson
Colleague at Hastings Direct
Hastings, England, United Kingdom, United Kingdom
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DP
Dahron Pitt
Colleague at Hastings Direct
St Leonards, England, United Kingdom, United Kingdom
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RC
Ryan Cruikshank
Colleague at Hastings Direct
Tonbridge, England, United Kingdom, United Kingdom
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NH
Nathan Hoffman
Colleague at Hastings Direct
United Kingdom, United Kingdom
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BK
Bharti Kindra
Colleague at Hastings Direct
London, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Mark Crouch works for Hastings Direct.
Mark Crouch is listed as Workforce Planning Manager at Hastings Direct at Hastings Direct.
AeroLeads has found 1 work email signal at @hastingsdirect.com for Mark Crouch at Hastings Direct.
Mark Crouch is based in Greater Cambridge Area, United Kingdom, United Kingdom while working with Hastings Direct.
Mark Crouch has worked for Hastings Direct, Renew Insurance, and Direct Choice.
Mark Crouch's colleagues at Hastings Direct include Kauthar Davids, Ashrin Tai, Samina Koser, Kieran Saunders Acfs, and Khadija Absar.
You can use AeroLeads to view verified contact signals for Mark Crouch at Hastings Direct, including work email, phone, and LinkedIn data when available.
Mark Crouch studied at Samuel Ward Upper School.
Mark Crouch is listed with skills including Complaint Management, Quality Assurance, Data Analysis, Resource Management, Operational Planning, Operational Support, Underwriting, and General Insurance.
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