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Mark Cushen Email & Phone Number

Customer Support Analyst I with Apex Systems for Hanes Brands, Inc at Apex Systems for Hanes Brands, Inc

Location: Rancho Mirage, California, United States 6 work roles 1 school

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✓ Verified July 2026 3 data sources Profile completeness 86%

Current company

Apex Systems for Hanes Brands, Inc

Role

Customer Support Analyst I with Apex Systems for Hanes Brands, Inc

Location

Rancho Mirage, California, United States

Who is Mark Cushen? Overview

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Quick answer

Mark Cushen is listed as Customer Support Analyst I with Apex Systems for Hanes Brands, Inc at Apex Systems for Hanes Brands, Inc, based in Rancho Mirage, California, United States. AeroLeads shows a matched LinkedIn profile for Mark Cushen.

Mark Cushen previously worked as Desktop Support Analyst at Sentara Careplex Hospital and Installation Technician at Sedona Technologies. Mark Cushen holds Bachelor Of Science (Bs), Economics from Old Dominion University.

Profile bio

About Mark Cushen

Senior-level tech support professional with 20 years of experience providing exemplary I.T. services. Excellent knowledge of OSI model and protocols for system interoperability. Strong problem detection and troubleshooting skills. Consistently exceeds SLA agreement times. Proficient in Microsoft products. Highly motivated self-starter, outstanding leadership qualities, and exceptional team player.

Current workplace

Mark Cushen's current company

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Apex Systems For Hanes Brands, Inc

Customer Support Analyst I with Apex Systems for Hanes Brands, Inc

6 roles

Mark Cushen work experience

A career timeline built from the work history available for this profile.

Customer Support Analyst I With Apex Systems For Hanes Brands, Inc

Current

Apex Systems For Hanes Brands, Inc

Perris, Ca

Oversaw and supported LAN, WAN and Wi-Fi networks in 1 Million square foot distribution center Performed maintenance and troubleshooting of barcode printers to include Zebra and Printronix Performed maintenance and troubleshooting of symbol VC5090 mobile computers and scanners for reach trucks Performed OS upgrade to Win 10 using SCCM Assisted LAN engineers in remote troubleshooting of Cisco enterprise network

Sep 2018 - Present

Desktop Support Analyst

Sentara Careplex Hospital

Hampton, Va

• Oversees and supports LAN, WAN and Wi-Fi networks in 2 hospitals and multiple doctors’ offices• Detects and restores community (flow carts, desktops) and personal (laptaps, desktops) access computer systems, to include virus detection, faulty components/peripheral connections, new software downloads and full system reimaging, to full operational status • Streamlines hardware life cycle management from ordering to disposal of hardware assets, provides 100% in-house asset accountability• Performs daily and monthly LAN tape backups, provides hospital with a failsafe method to prevent critical operational downtimes• Develop procedures to support transition from 3rd party vendor to in-house, reduced hospital’s annual outsourced technical support budget

Feb 2016 - Jun 2018

Installation Technician

Sedona Technologies

Hampton, Va

• Refreshed hardware/software components throughout State Farm’s southeastern Virginia offices

Feb 2016 - Mar 2016

Health Insurance Agent

Aflac

Williamsburg, Va

• Independent life insurance agent selling supplemental business group health policies

Sep 2015 - Feb 2016

Tech Support Specialist

Dollar Tree Stores

Chesapeake, Va

• Oversaw and supported daily operations of LAN, WAN, and Wi-Fi networks• Hardware life cycle management for over 1300 networked workstations nationwide• Integrated hardware/software components of acquired corporations eliminating duplicative networks and databases and streamlining corporate business operations • Authored network training and standard operating procedure manuals, implemented by corporate as benchmark for rating employee and business effectiveness

Apr 2004 - Sep 2015

Store Support Specialist

Dollar Tree Stores

Chesapeake, Va

• Senior-level hardware/software tech support within a call center environment• Authored and implemented training and FAQ documents and users’ guides• Performed new hardware/software product testing, produced analysis reports of findings

Mar 1999 - Mar 2004

1 education record

Mark Cushen education

Old Dominion University

Economics

FAQ

Frequently asked questions about Mark Cushen

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What company does Mark Cushen work for?

Mark Cushen works for Apex Systems for Hanes Brands, Inc.

What is Mark Cushen's role at Apex Systems for Hanes Brands, Inc?

Mark Cushen is listed as Customer Support Analyst I with Apex Systems for Hanes Brands, Inc at Apex Systems for Hanes Brands, Inc.

Where is Mark Cushen based?

Mark Cushen is based in Rancho Mirage, California, United States while working with Apex Systems for Hanes Brands, Inc.

What companies has Mark Cushen worked for?

Mark Cushen has worked for Apex Systems For Hanes Brands, Inc, Sentara Careplex Hospital, Sedona Technologies, Aflac, and Dollar Tree Stores.

How can I contact Mark Cushen?

You can use AeroLeads to view verified contact signals for Mark Cushen at Apex Systems for Hanes Brands, Inc, including work email, phone, and LinkedIn data when available.

What schools did Mark Cushen attend?

Mark Cushen holds Bachelor Of Science (Bs), Economics from Old Dominion University.

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