Accounts Receivable Analyst
Cleveland, Ohio, United States
• Perform Collections duties, involving accounts with multi-million dollar amounts on a yearly basis.• Post cash payments on a scheduled basis, involving a range of difficulty from simple to complex, using SAP software.• Utilize HighRadius Software in order to maintain and update strategic accounts, reporting when necessary to Shared Services.• Determine what the overall causes for customer delinquency are on customers’ accounts. • Suggest improvement recommendations to management on cash and collections processes.• Work with departmental staff (SAMs, SCMs, GMs, etc.) in order to communicate and facilitate past due balance reduction. • Train colleagues on US and CAN payment methods. • Perform administrative tasks (check recordings, etc.)• Answer phone calls and direct to proper personnel.