Mark N. Email & Phone Number

Berlin, Germany

Review, compare and reconciles incoming Musical Work registrations from CMOs and publishers to ensure that the ICE Copyright database accurately reflects all interested parties and their contributions/claimable shares. Identify potential anomalies, research missing data utilising authoritative sources and liaise with ICE Customers to aid a prompt resolution of any conflicts. Ensure that all ICE processing activities achieve the contractual SLAs along with the delivery of a service that supports our Customers licensing, invoicing and distribution deadlines.Where data is incomplete or conflicts, research missing data by using authoritative sources and/or escalating issues to the relevant customer for resolution.

Berlin, Germany

Customer service coordinator at Sixt

Wisconsin, United States

Responsible for the promotion of a safe and professional workplaceLiaises with each department to ensure compliance with safety policiesInvestigating worker's compensation claimsInitiates facility-wide environmental sustainability initiatives, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.Investigating all safety and injury related incidents on site.Clearly describes and assigns responsibility and authority for the operation of the department.Works to maintain an efficient, cooperative atmosphere among staff members.Projects a positive public relations image to staff and guests.Lead the Safety CommitteeDraft and execute monthly safety trainings with all departmentsAssess trends and data in safety incidents to form preventative measuresManaging Aquatics staff, including, but not limited to:Training, recruitment, creation and implementation of training material, discipline, retention, support.

Washington, United States

Overseeing all training and development of staffCustomer Service1st Responding for all emergenciesDocumenting and investigating incidentsPerforming performance auditsKeeping documentation of all third party auditsTracking and trending information for improvementsManaging the Aquatic Facility

San Marcos, Texas, United States

Interacting with associates to ensure safe and effective procedures are observedEnsuring associates have appropriate permissions/access for taskCollaborating with management to help build optimal working procedures Investigating improvement opportunitiesBuilding ergonomic plans to improve process pathsOwning Problem Solve process as the Subject Matter Expert and developing training contentConducting performance and safety auditsSupporting the Fulfillment Center in training and continued developmentEnsuring safety and quality procedures are maintained facility wide

New Braunfels, Texas, United States

Managing operations and aquatics team membersOwning daily inspections for safe operationsInvestigating incidents within the facilityTaking responsibility of the Manager on Duty role for entire facilityReviewing safety incidents and daily operations paperworkResponding to all emergency situationsUpholding OSHA standards within facilityConducting auditsGuest service

New Braunfels, Texas, United States

Managing operations and aquatics team membersOwning daily inspections for safe operationsInvestigating incidents within the facilityTaking responsibility of the Manager on Duty role for entire facilityReviewing safety incidents and daily operations paperworkResponding to all emergency situationsUpholding OSHA standards within facilityConducting auditsGuest service

New Braunfels, Texas, United States

New Braunfels, Texas, United States

New Braunfels, Texas, United States