Mark Davidson Email & Phone Number

Auckland, New Zealand

Finished PGDip in Business (Administration) and upskilled

Auckland, New Zealand

Responsible for driving the global pricing standardization of the large run rate portfolio of equipment, parts, and consumables (including labor costing standards, parts costing and recommended usage rates for tenders). Supports the run rate procurement cycle with forecasting, planning and assisting to ensure service delivery is made in timely and profitable manner. Analyse historic data to provide insights that allow data-driven business decisions.

Auckland, New Zealand

Led Service Teams in China, Korea, Hong Kong and Japan. Provided guidance on how to resolve any technical/customer issues. Managed key customer relationships for Service. Representative for NE Asia in APAC Service Management Team. Provided Technical advice to Sales and Management Teams in NE Asia. Health and Safety advocate.

Auckland, New Zealand

Planned field service engineers work to ensure all tasks are completed efficiently and cost-effectively. Cultivated relationships with Suppliers and Clients to get the most favourable outcome possible. Liaised with all clients on all service delivery matters, including the local project management of all projects not led by a dedicated Project Manager.

Auckland, New Zealand

Maintenance and Repair of X-ray, Metal Detection and Chemical Detection equipment onsite and in-house. Coordinated installation of new equipment. Designed spaces to ensure equipment functioned efficiently. Trained new operators and staff. Assisted international offices and customers with technical support. Supervised major equipment updates including the installation of the new equipment and retraining of the staff.

Responsible for all aspects of company. Designing marketing materials for local advertising. Sales and demonstration of products. Completion of prescribed work. Accounts payable/receivable and cash flow management. Book keeping. Stock control.

Auckland, Auckland, New Zealand

Responsible for management of service team. Planning of service engineers work to ensure all tasks are completed in an efficient and cost effective manner. Negotiate with Suppliers and Clients to get the most positive outcome possible. Preparation of tender documents and quotations. Control of stock quantity to ensure service engineers could repair equipment without delays while not holding excessive amounts. Liaison with all clients on service delivery matters. Organisation of equipment movements including booking of transport. Prepare of documents ready for end of month invoicing and financial reporting.

Maintenance and Repair of X-ray, Metal Detection and Chemical Detection equipment onsite and in-house. Installation of new equipment. Design of spaces to insure equipment functioned efficiently. Carry out training of new operators. Assist international offices and customers with technical support as required.; Supervised major equipment update for client including the installation of the new equipment and training of the staff. Project was delivered on schedule and under budget.Completed installation of equipment for Airports Fiji Ltd including organising delivery of all equipment and ancillaries. Supervised and trained assigned Airports Fiji Staff who assisted during the installation.

Responsible for ensuring that all equipment was maintained and supported according to client’s needs. Setup and supervision of Technical Helpdesk. Scheduling of after-hours support staff. Co-ordination of Service Personnel with Service Manager. Ensuring Service staff have the correct training to carry out their assigned tasks. Technical Liaison with suppliers. Supply of information/advice to Installation and System Engineers. Carry out advanced fault resolution. Key Achievements: Design and implementation of equipment training programme for large New Zealand companies such as Fonterra and Bluebird Foods.Successfully rolled out a new product line ensuring all internal and external staff was properly trained in the operation, maintenance and repair of the equipment.

Maintenance and repair of Coding and Labelling equipment. Provided after hours support to clients as required. In-house repair and overhaul of client’s equipment. Basic training of client’s staff. Installation of temporary equipment for short term contracts. Key Achievements: Solely supported Waikato/Bay of Plenty region.Became the primary person to resolve advanced faults due to a high level of equipment knowledge throughout product range and the ability to work under pressure.

Maintenance and repair of communication and radar equipment on-board ANZAC class frigates. Key member of fire fighting and damage control teams. Provided basic training to new members of the Weapons Engineering Department. Help ensure the ship was clean and operational at all times. Key Achievements: Graduated in top 5% of all classes.Gained Level 3 Certificate in Electrical Engineering.