Marco Diaz Email & Phone Number

Olympia, Wa, Us

Olympia, Wa, Us

Olympia, Washington, United States

Remote

● Provided one-on-one and small-group technical and project management guidance and support to over 30 students in software engineering fundamentals, with a focus on JavaScript programming language, problem-solving, and peer code reviews.● Led student groups on frontend and backend peer review coding sessions, fostering a positive and inclusive work environment, mentoring junior developers, and promoting knowledge sharing and continuous improvement.● Leveraged exceptional problem-solving and troubleshooting abilities to identify and resolve software bugs and issues, ensuring optimal functionality and user experience for software applications.● Designed and delivered solutions independently, conducting student testing and providing support to senior subject matter experts and non-technical staff as a member of an educational software team.● Collaborated effectively with cross-functional teams, including developers, testers, and project managers, to drive project success, ensuring clear communication, efficient task allocation, and timely completion of milestones.● Supported backend teams by establishing entity relational diagrams, writing clean SQL queries and proficiently executing tasks as needed.● Monitored student progress and provided feedback to Cohort Leads and Instructors, contributing to the overall success of the program and helping to ensure that students were well-prepared for their careers in software engineering.● Collaborated effectively with multiple teams using version control, workflows and project management applications, increasing team and project efficiency.● Demonstrated ability to quickly adapt and learn new technologies and frameworks, leveraging self-guided learning and problem-solving skills to continuously enhance technical proficiency and stay abreast of industry trends.

Washington, United States

● Provided administrative support to senior HR and executive director leaders as needed, to include organizing meetings, coordinate travel arrangements, travel expenses reports, and visitor coordination.● Delivered and achieved high quality HR services through unforeseen circumstances and a fast-paced environment.● Provided one-on-one and small-group technical and project management guidance and support to colleagues on HR management systems, HR concepts, resulting in improved HR practices and increased team effectiveness.● Expertly managed a high-volume human resources support in an office setting, overseeing personnel records, performance evaluations, and disciplinary actions, ensuring compliance with regulations and maintaining a 98% accuracy rate.● Effectively and accurately utilized Army Human Resources Management Systems such as eMILPO, inputting data, running reports, and extracting data.● Led a team of talented HR specialists in managing the full lifecycle of personnel actions, including recruitment, onboarding, promotions, and separations, ensuring seamless transitions and minimizing disruptions to operational effectiveness.● Supervised a team of 5 HR employees on the floor; overseeing daily duties and responsibilities, HR leave and pass operations, mail handling, and performance evaluations.● Reestablished a special pay application using technical Microsoft Office experience, resulting in a more accurate and streamlined special pay tracking system that saved time and reduced errors.● Collaborated effectively in project management meetings, contributing to increased readiness and deployability of personnel in challenging and complex environments.● Collaborated with organization leaders in position talent management boards, retaining top tier talent employees.● Processed and maintained confidentiality in accordance with organization and federal policies.● Managed multiple high priority tasks simultaneously and successfully achieved suspense dates.

Washington, United States

● Accurately managed email distribution lists in outlook; ensuring proper communication through proper emails.● Effectively managed and distributed daily plans and operations tasks from a higher chain of command.● Developed and conducted comprehensive training programs for military personnel on HR policies, procedures, and benefits, resulting in increased awareness and understanding, and a 25% decrease in HR-related inquiries.● Constructively communicated with subordinate organizations with clear and concise instruction and professionalism.● Provided daily personnel accountability reports to higher chain of command, resulting in 100% accountability.● Provided HR training to over 40 HR employees within the organization scope on HR management systems, concepts, and best practices.● Effectively and accurately utilized Army Human Resources Management Systems such as eMILPO, inputting data, running reports, and extracting data.● Provided administrative reports to subordinate organizations that captured crucial analytical data.● Assisted HR supervisor and peers with daily HR transactions and reports.● Collaborated effectively with cross-functional teams, including staff sections, retention, and project managers, to drive project success, ensuring clear communication, efficient task allocation, and timely completion of milestones.● Processed and maintained confidentiality in accordance with organization and federal policies.● Supported and assisted multiple administrative staff positions to include managing calendars, coordinating events, and creating reports.

Colorado Springs, Colorado, United States

● Supervised and led a team of 3 human resources employees, managed their daily duties and ensured HR responsibilities were met to standard.● Supported and assisted multiple staff positions and projects as needed to include managing calendars, coordinating events, and creating reports.● Effectively and accurately utilized Army Human Resources Management Systems such as eMILPO, inputting data, running reports, and extracting data.● Managed and coordinated classified and unclassified calendar events;● Utilized strong analytical and problem-solving skills to identify process inefficiencies and developed innovative solutions, resulting in a 15% reduction in administrative tasks and increased productivity within the HR department.● Provided daily personnel accountability reports to higher chain of command, resulting in 100% accountability.● Successfully helped and supported peers to promote and gain higher position authorities.● Provided administrative reports to subordinate organizations that captured crucial analytical data.● Maintained accurate HRIS records and transactions.● Processed and maintained confidentiality in accordance with organization and federal policies.

Seoul, South Korea

● Provided high quality customer support to an company level organization of over 500 Soldiers.● Provided professional customer support to employees, addressing inquiries and resolving issues promptly and effectively, resulting in high levels of employee satisfaction and positive feedback.● Maintained and processed over 150 leader evaluation reports, resulting in error free evaluation reports and excellent grade organization reporting.● Effectively and accurately utilized Army Human Resources Management Systems such as eMILPO, inputting data, running reports, and extracting data.● Maintained strict confidentiality and security of classified documents, ensuring compliance with organizational policies and regulatory requirements.● Processed and tracked employee finance inquiries, resulting in minimal to no pay deficiencies across the organization.● Provided daily personnel accountability reports to higher chain of command, resulting in 100% accountability.

Fort Polk, Louisiana, United States

● Provided professional customer support to employees of an organization of 800 plus employees.● Implemented and maintained a secure HR information system, managing data integrity and privacy for over 800 military personnel, and consistently achieving 100% compliance with data protection regulations.● Effectively and accurately utilized Army Human Resources Management Systems such as eMILPO, inputting data, running reports, and extracting data.● Successfully implemented an automated leave tracking system, reducing administrative errors by 30% and improving accuracy and efficiency in managing employee leaves.● Managed and maintained awards tracking process, adapted to newest military awards policies.● Organized and tracked over 1200 annual personnel leave requests.● Provided daily personnel accountability reports to higher chain of command, resulting in 100% accountability.

Software Engineer

18-week software engineering immersive program with over 1000+ hours of coding. Full Stack development with JavaScript, React, Express.

High School Diploma