Mark Deangelo Email & Phone Number

Virginia Beach, Va, Us

Norfolk, Virginia, United States

- Opened Specialty Pharmacy serving Optima Medicaid members which achieved revenue of $107,983,056 in 2022 and exceeded budget of $92,283,022.- Directed staff of 29 FTEs (pharmacists, pharmacy technicians, nurses, and social workers) including performance goal creation with ongoing review and evaluation- Expanded Specialty Pharmacy services to include approximately 1500 VA Premier Medicaid members on 1/1/23- Worked with Finance to develop business case for anticipated VA Premier specialty prescription volume and provided estimate and justification for FTE roles needed to achieve budgeted volumes.- Worked with Human Resources and Recruitment to hire additional FTEs to meet go-live date- Doubled pharmacy team (case managers, pharmacists, and pharmacy technicians) from 29 FTEs to 58 FTEs to accommodate the additional 1500 VA Premier Members- Worked with Construction, Telecommunications, Design, and IT to build and implement new Pharmacy Call Center and Fulfillment Center including installation of new workstations, printers, scanners, phones, cubicles, etc- Worked with Legal to draft and review Statement of Work / Contract with two largest pharmacy providers for VA Premier members to ensure smooth transition of member prescriptions.- Worked with IT vendor to facilitate testing and migration of Elixir and Amber prescription data into McKesson EnterpriseRx system. - Insourced approximately 1600 specialty prescriptions previously being dispensed by greater than 190 different pharmacies for successful go-live on 1/1/23- Developed communications for team members and VA Premier members- Recruited, hired, and trained new Medical Director

Virginia Beach, Virginia, United States

- Developed business case to insource pharmacy services to 7 Sentara nursing facilities, 2 assisted living facilities, and 2 PACE programs- Implemented a post-acute care pharmacist-led medication reconciliation program on all skilled patients with collaboration from hospital providers, LTC providers, integrated care management, admissions team, and nursing for each patient prior to admission o Moved medication order-entry from a nursing-driven process to a pharmacy-driven processo Reduced hospital readmissions by 10% (25% to 15%)o Decreased Antipsychotic use by 36% (3.6% to 2.3%) o Decreased pain scores by 31% (28.8% to 20.0%)o Decreased the delay to order entry in the post-acute facility by 102% (4 hours to a minus 6 minutes prior)o Increased Medical Quality Scores 41% (60% to 84.6% )o Results published in American Journal of Health-System Pharmacy June 2020- Development and oversight of medication budget of approximately $4,000,000 - Decreased medication expenses vs previous year (2017) by 26% resulting in $1,260,000 in savings despite an increase in units of service (UOS)- Decreased average skilled medication cost per patient day (PPD) by 36% from $58.16 (2017) to $37.37 (2019) with savings of > $115,000 per month - Implemented process for Initial Medication Regimen Review (iMRR) for all residents within 72 hours of facility admission- Decreased medication waste with savings of > $33,000 per month- Implemented PAR levels for medication inventory resulting in 62% increase in inventory turns (15.4 vs 9.5)- Decreased unnecessary medication charges to residents and nursing facilities by $36,000 per month through re-design of prior authorization process- Identified opportunities to optimize PACE reimbursement resulting in a 13% increase in revenue per patient- Implemented pharmacist-led antimicrobial stewardship program- Achieved Press Ganey Department Engagement Index of 4.37 (+0.25 vs Organization)

Hampton Roads, Va

Inpatient Pharmacy DePaul Medical Center, Norfolk, VA Area Outpatient Pharmacies, Hampton Roads, VA - Development and oversight of 4 outpatient pharmacy medication budgets including one 340B pharmacy and one Specialty pharmacy in excess of $9,000,000- Oversight of pharmacy Hospice program through Retail pharmacy operations- Increased capture rate for medication delivery to patients prior to discharge at area hospitals from 15% baseline to current 50%- Decreased readmission for Core Measure patients from 11.3% to 6.7% through implementation of pharmacy-led discharge medication reconciliation, PAP coordination, counseling and home visits- Direct oversight of 35 staff members with ongoing goal setting and evaluation

Norfolk, Virginia

- Development and oversight of medication budget in excess of $4,000,000 - Initiated clinical pharmacy antimicrobial stewardship program including hospital antibiogram development, pharmacist-rounding in ICU, and pharmacist-led IV to PO program resulting in a monthly medication savings of approximately $2,000/month.- System pharmacy lead for Acute Kidney Injury reduction in System hospitals- Expanded pharmacist-led renal dosing list from 8 medications to 45 medications- Reduced medication cost per unit by 9.5% through redesign of inventory process and development of pharmacy-led clinical initiatives averaging savings of $50,000 per month.- Improved efficiency of operational workflow and increased department productivity to exceed the Premier 25% target benchmark while ensuring that all VA Board of Pharmacy requirements, audits, and inspections are performed and clinical savings are achieved despite a 23% increase in order volume - Direct oversight of 23 staff members with ongoing goal setting and evaluation- Increased employee engagement and satisfaction with a near World Class department score on Gallop survey (89 percentile rank)- Created and updated all medication management policies and procedures contributing to a successful TJC survey- Project Manager for BSHR LTC pharmacy implementation

Norfolk, Virginia

- Coordinated across multiple departments including nine Health Plans, Physician Networks, Provider Relations, Case Management, and internal and external call centers to implement initiatives which improved the quality of care and service to Medicare membership and achieved STAR rating goals.- Increased STAR medication adherence ratings for Medicare membership by at least one point in all areas.- Provided oversight of Medicare benefit and formulary needs for Medicare members and served as point of contact to efficiently resolve member concerns. - Developed provider and member communications with recommendations to improve member’s medication therapies. - Developed formulary change communications to members as well as monthly change submissions to CMS. - Developed Medicare pharmacy benefit and formulary testing process to ensure seamless integration for 2013 benefit year. - Developed and maintained Medicare policies and procedures to meet CMS requirements. - Provided oversight of prior authorization process to ensure compliance with CMS time frames with greater than 99% of coverage determinations meeting goal.- Provided vendor oversight of PBMs and Medication Therapy Management (MTM).- Led Medicare pharmacy team through CMS full program audit which included areas of effectual timeliness, clinical decision making, and formulary administration. - Served as Medicare pharmacy residency preceptor.

Norfolk, Virginia

Sentara Rx Long Term Care and Retail Pharmacies- Responsible for pharmacy services including budget and operations to11 long-term care facilities, two PACE facilities, as well as 6 outpatient retail pharmacies.- Maintained annual medication budgets for 7 pharmacies in excess of $15,000,000 - Directed approximately 60 staff members with performance goal creation, ongoing review, and evaluations.- Assisted in development of new outpatient retail pharmacy model providing discharge medications from Sentara Hospitals, coordination of Home Care Services, and follow-up appointments for discharged patients to decrease readmissions and improve customer service.- Performed multiple financial feasibility studies to assess the economic viability of providing pharmacy services in new locations as well as to new nursing facility clients.- Assisted in design and relocation of four pharmacies.- Creation of policies and procedures to ensure departments met all regulatory requirements for VA BOP, CMS and JCAHO.

Norfolk, Virginia

Provision of clinical, distributive / IV, and consulting services including staff education and protocol design for multiple hospitals.- Dosing of adult and neonatal TPNs, adult and neonatal antibiotics, as well as anticoagulation dosing and monitoring.

Norfolk, Virginia

- Responsible for pharmacy services including budget and operations to10 long-term care facilities and two PACE facilities.- Increased net profit from approximately $50,000 to greater than $2,000,000 through effective formulary development and contract management.- Developed implementation strategy for successful role out of Medicare Part D including development of therapeutic interchange protocols to minimize impact of transition from VA MCD to Medicare Part D for patients. - Developed and implemented formulary interchange protocols in order to meet VA MCD Preferred Drug List requirements.- Developed pharmacy medication reconciliation process and clinical pharmacy programs.- Co-chair of P&T committee working with physician team. Duties included development of therapeutic interchange protocols to meet changing Medicare Part D formularies, development of internal formularies for Medicare Part A consistent with cost savings, development of pharmacy dosing protocols of various high-risk medications, as well as development of meeting agenda and minutes.- Implemented Medication Therapy Management services for consultant reimbursement within Assisted Living facilities.- Served as Medication Safety pharmacist reviewing protocols and procedures to meet current state and federal regulatory requirements.- Served as pharmacist representative at facility quality assurance meetings.- Managed staff schedule to consistently meet departmental productivity goals.- Assisted with implementation of EPIC electronic medical record, Pyxis, Omnicell, and 797 IV requirements.- Created policies and procedures to ensure department met all regulatory requirements for VA BOP and CMS.- Provided consultant and central pharmacy services as needed.

Norfolk, Virginia

Sentara Norfolk General Hospital- Responsible for operations of inpatient pharmacy providing services for a 525-bed tertiary care facility with a Level I trauma center.- Designed, implemented, and monitored the 340B indigent drug program resulting in hospital savings exceeding $1,000,000 per year. - Directed staff of 70 employees including performance goal creation with ongoing review and evaluation. - Member of P&T committee providing new medication reviews and formulary recommendations to meet budgeted medication goals.- Provided oversight and assistance with Pyxis implementation as well as ongoing maintenance.- Created and updated medication policies and procedures to ensure department meets all regulatory requirements for VA BOP and JCAHO.

Doctor Of Pharmacy (Pharm.D.), Pharmacy

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bachelor Of Science In Electrical Engineering, Electrical And Electronics Engineering