Mark Debrone
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Mark Debrone Email & Phone Number

Customer Support Specialist at Achievers
Location: St. Catharines, Ontario, Canada 15 work roles 2 schools
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Current company
Role
Customer Support Specialist
Location
St. Catharines, Ontario, Canada
Company size

Who is Mark Debrone? Overview

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Mark Debrone is listed as Customer Support Specialist at Achievers, a with 589 employees, based in St. Catharines, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Mark Debrone.

Mark Debrone previously worked as Customer Care Advisor at Achievers and Communications Specialist at Tkm Group Ventures In. Mark Debrone holds Bachelor Of Arts - Ba, Communication And Media Studies from Brock University.

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Achievers

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Profile bio

About Mark Debrone

Human, Athlete and Coworker.Niagara College and Brock University Alumni2013 Presidents Cup Champion with the St. Catharines Senior B Saints and All-Canadian Lacrosse Player with the Brock BadgersProfessionally committed to Success.

Listed skills include Security Audits, Security, Athletes, Lacrosse, and 23 others.

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Achievers
Achievers
Customer Support Specialist
toronto, ontario, canada
Website
Employees
589
AeroLeads page
15 roles · 22 years

Mark Debrone work experience

A career timeline built from the work history available for this profile.

Customer Support Specialist

Current

Toronto, Ontario, Canada

Customer Support Services Specialist is a highly motivated, customer-oriented individual who is passionate about the Achievers experience! Our Global Customer Support Services team guarantees the highest level of excellence to ensure that our program administrators and internal stakeholders rave about our services and get the answers they need in real time.

May 2023 - Present

Customer Care Advisor

Toronto, Ontario, Canada

Highly motivated, customer-oriented individual who is passionate about the Achievers members experience! The Global Member Experience team guarantees the highest level of excellence to ensure that members rave about our services and get the answers they need in real time.

Dec 2021 - May 2023

Communications Specialist

Tkm Group Ventures In

Cambridge, Ontario, Canada

- Support client and company communication for internal and external channels (via social channels and email blasts)- Provide final copy and marketing support for client visions.- Work as the mediator between client and subject matter experts for project details.- Provide bi-lingual contact for entire country communication needs.

Jan 2020 - Nov 2021

Communication Specialist - Multichannel Transformation Programme

Burlington, Ontario, Canada

As part of the multichannel transformation project, the Communication Specialist will use their functional expertise to bring Distribution Services (DS) and Retail organizations in North America together on the journey of becoming a multichannel retailer, where new solutions and ways of working are taken on to secure sales growth and a better customer experience. The Communication Specialist will be responsible for supporting the multichannel organization with relevant and effective communication, executing and following up on communication activities which support the development of the multichannel strategy and contributing to the creation of communication plans. • Coach and support stores and functions in communication including change management communication connected to multichannel.• Contribute to the creation of and execute communication plans based on existing strategies and business needs. • Create materials and execute communication activities: write and package messages into relevant, simple and inspiring communication.• Create and publish content using a variety of media, including articles, presentations, newsletters, social media posts etc. • Manage and support projects including production of communication materials and films.• Lead by example, sharing competence to grow the overall knowledge and skills of the multichannel team and business partners.• Create/contribute to an environment of trust by encouraging open, constructive, honest, two-way feedback with the team and other colleagues.• Assume responsibility for other tasks and projects as they occur

Feb 2017 - Oct 2019

Communication Specialist

Burlington, Ontario, Canada

Working jointly with the multichannel transformation programme (MCTP) & HR Canada, the Communication Specialist will use their functional expertise in the support of co-worker communication.With MCTP, the Communication Specialist will work with the project team to understand their objectives and communication needs. - Coach and support stores and functions in communication including change management communication connected to multichannel.- Contribute to the creation of and execute communication plans based on existing strategies and business needs. - Create materials and execute communication activities: write and package messages into relevant, simple and inspiring communication.- Create and publish content using a variety of media, including articles, presentations, newsletters, social media posts etc. - Manage and support projects including production of communication materials and films.- Lead by example, sharing competence to grow the overall knowledge and skills of the multichannel team and business partners.- Create/contribute to an environment of trust by encouraging open, constructive, honest, two-way feedback with the team and other colleagues.- Assume responsibility for other tasks and projects as they occurWith HR Canada, the role of the Communication Specialist will partner with HR professionals to understand their objectives and communication needs. - Coordinate, design and produce content for existing and emerging channels including emails, intranet, internal news articles, social media, presentations or infographics and you will serve as project manager for all deliverables. - Actively seek out new and improved means of developing effective and engaging internal employee communication channels. - Provide our leaders with information to help them communicate effectively throughout the organisation. - Measure effectiveness of communication efforts, actively review results and proactively suggest adjustments to improve effectiveness.

Jul 2017 - May 2018

Skills And Form Coach

Daredevils Lacrosse

Haig Bowl Arena, St Catharines On

- Provides experienced and skilled coaching to all members (Ages 4-14 Boys and Girls) to create good habits for future benefit in Lacrosse and other team tasks.- Uses Track and Field experience to teach good form to maximize speed of all members.- Referee/Coaches weekly games to help teach rules and regulations of Lacrosse- Provides 1-on-1 training for shooting, speed, endurance, strength, flexibility, and defender specific skills.

Jan 2016 - 2018

Country Project Lead

Ikea Canada

Burlington, Ontario

- Working within the IKEA Canada Service Office to help implement new Special Projects. Works closely with all arms of the service office to help orchestrate training and implementation of projects.- Maintain project management through time, group, and resource management to meet set deadlines.- Provide updated information and progress to in house stakeholders.- Work up with Global partners to maintain unity of global project implementations.- Partnership with the Web & Digital department.

Oct 2016 - Feb 2017

Logistics

Ikea Burlington

St Catharines Pick Up And Order Point

- Intial store setup support including shipping and receiving Construction material and product for opening day, Storage setup, and inventoried all on hand product.- After Store Opening, will maintain logistics position of receiving and prioritizing products for customers.-Also dually functional in Sales (including Kitchen & Pax Planning, and knowledge of other Showroom and Markethall products) and Customer Service (Returns, Recovery, and Customer convenience)- Certified Mobile Equipment trained and certified for Class 3 Code 2 (Walkie), Class 2 Code 3 (Reach), & Class 1 Code 4 (Counter Balance)

Jan 2016 - Oct 2016

Logistics

Ikea Burlington

Ikea Burlington

- Ensure efficiency throughout the logistics process of the store level merchandise- Provide support in all tasks involved, especially due to high volume of work with a team of different skill sets- Trained level 1 & 2 lift truck driver- Morale uplifter (IKEA cultured)

Dec 2014 - Jan 2016

Safety And Security

Ikea Burlington

Burlington, Ontario

I am a hard working student, looking to progress my business portfolio to every aspect of the business world from Loss Prevention to Customer Service. Anything that helps me move forward, I am interested in.

Jul 2011 - Dec 2014

Communication Responsible (Summer Internship)

Ikea Burlington

Burlington, Ontario

Co-op Internship covering PR and Marketing for the IKEA Burlington store.

Mar 2012 - Aug 2012

Player

Nanaimo Timbermen

Nanaimo, British Columbia

Player for the Nanaimo Sr A Timbermen in the Western Lacrosse Association for the current 2014 season. #9www.theboxrocks.com

Apr 2014 - Aug 2014

External Communication

Burlington, Ontario

• In partnership with creative and media advertising agencies, for external communications with television, radio, print, digital, out-of-home, flyers, social media, direct mail and grassroots activities.• Working with external partners including, printers, designers, stylists and photographers.• Maintain relationships between several IKEA departments including commercial activities, sales and marketing to ensure all communication initiatives aligned with our larger business plan.

Oct 2013 - Jan 2014

Customer Convenience

Ikea Burlington

Burlington Ontario

Customer Service in concern with Customer flow through out the store.

Jan 2008 - Apr 2011

Referee

Burlington Minor Lacrosse Association

Kept control of high intense situations with good team work.

2005 - 2011 ~6 yrs
Team & coworkers

Colleagues at Achievers

Other employees you can reach at achievers.com. View company contacts for 589 employees →

2 education records

Mark Debrone education

Bachelor Of Arts - Ba, Communication And Media Studies

Brock University

Sales And Marketing, Business

Niagara College

Diploma of Sales and Marketing in the Business Program of Niagara College

FAQ

Frequently asked questions about Mark Debrone

Quick answers generated from the profile data available on this page.

What company does Mark Debrone work for?

Mark Debrone works for Achievers.

What is Mark Debrone's role at Achievers?

Mark Debrone is listed as Customer Support Specialist at Achievers.

Where is Mark Debrone based?

Mark Debrone is based in St. Catharines, Ontario, Canada while working with Achievers.

What companies has Mark Debrone worked for?

Mark Debrone has worked for Achievers, Tkm Group Ventures In, Ikea Group, Daredevils Lacrosse, and Ikea Canada.

Who are Mark Debrone's colleagues at Achievers?

Mark Debrone's colleagues at Achievers include Denis Evmenenko, Olivia Sammut, Chantal Primeau, Msc, Sana Shoeybi, and Dorcas Kiplagat.

How can I contact Mark Debrone?

You can use AeroLeads to view verified contact signals for Mark Debrone at Achievers, including work email, phone, and LinkedIn data when available.

What schools did Mark Debrone attend?

Mark Debrone holds Bachelor Of Arts - Ba, Communication And Media Studies from Brock University.

What skills is Mark Debrone known for?

Mark Debrone is listed with skills including Security Audits, Security, Athletes, Lacrosse, Iphone, Microsoft Office, Telephone Skills, and Switchboard Operator.

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