Mark Dejong Email & Phone Number

United States

• Responsible and accountable for all aspects of program development and content delivery of Wilderness Medicine, CPR, AED and Bloodborne Pathogen programs. Reinforce learning experiences through the use of professional moulage and the use of crisis actors.• Responsible for all aspects of business planning, budgeting, human resources, product development, sales, procurement and accounting.• Developed and instruct the only Wilderness Medicine curriculum specifically approved by the Georgia Department of Public Health.

Covington, Georgia

• Responsible and accountable for effective curriculum delivery to EMT and Paramedic students in a Technical College setting.• Responsible for maintaining complete, accurate records as required.• Provide clinical oversight to students while performing patient care rotations.

Buena Vista, Georgia

• Responsible and accountable for all aspects of emergency medical care and reporting for a public 911 EMS System.• Planned, organized, directed and executed the emergency medical response operations and disaster management activities of the department.• Recruited and managed 27 direct subordinates in accordance with County policies. • Researched, drafted and approved a comprehensive set of Standing Orders / Treatment Protocols to be utilized by all responding medical personnel to ensure the consistent delivery of high quality patient care in a very rural setting.• Created and managed a comprehensive In-Service Training program to ensure employee readiness for emergency medical and disaster response operations.• Served on the Region VII EMS Educators Committee.• Delivered DPH and NREMT-compliant Paramedic Refresher training for the 2017 cycle.• Served as NREMT Education Officer for employee recertification.• Mentored, coached and counseled employees as needed.• Actively coordinated with local and regional resources to supplement the yearly budget. My efforts added an additional 14% to the FY2017 budget.• Using very limited resources, added an additional ambulance and Marion County’s first QRV (Quick Response Vehicle) to improve the delivery of emergency medical care.• Performed Deputy Emergency Management duties as needed, including exercise planning and risk management.• Under my leadership, our last DPH inspection found no deficiencies or violations.

Greenville, South Carolina

• Responsible and accountable for all aspects of emergency medical care and reporting.• Planned, organized, directed and executed the emergency response operations for medical, fire, hazmat and environmental issues and disaster management activities of the department.• Provided direction and support in developing, planning, and conducting training and evaluations needed to assess employee and department readiness.• Researched, drafted and approved a comprehensive set of Standing Orders / Treatment Protocols to be utilized by all responding medical personnel to ensure the consistent delivery of high quality patient care.• Successfully negotiated an agreement with a physician for Medical Control services.• Established and supported the medical Quality Assurance / Quality Improvement program.• Created and managed a comprehensive In-Service Training program to ensure employee readiness for emergency medical and disaster response operations.• Developed and delivered appropriate educational content to the Michelin Emergency Team and any employee groups considered in the responder category.• Mentored, coached and counseled employees as needed.• Created and launched an outreach program for CPR and Basic First Aid training in the local community, where I personally instructed and certified over 250 new students.• Performed financial management and department procurement responsibilities.• Nominated by my peers for the 2015 and 2016 South Carolina College of Emergency Physicians Excellence in EMS Award.• In addition to my EMS responsibilities, I also served as Fire Brigade Chief for the on-site fire department, where I responded to and mitigated hazardous material and fire incidents. Received the 2012 and 2013 Michelin Emergency Team Leadership Awards.• Ensured audit traceability for all actions, policies and procedures. Under my leadership, the last four State of South Carolina Bureau of EMS audits found no discrepancies or deficiencies.

Laurens, South Carolina

• Responded to major incidents to deliver emergency medical care and request additional resources (law enforcement, fire, air medical, extrication, hazmat, etc.) when needed.• Assisted the Training Captain in the delivery of new hire orientation and continuing medical health education, including ACLS, PALS, BTLS, AMLS, CEVO and ASLS.• As a member of the Selection Committee, interviewed and screened potential employees.• Mentored, coached and counseled employees as needed.• Conducted station, vehicle and personnel inspections and corrected deficiencies.• Ordered and received medical supplies, maintained call logs and personnel files.• Conducted formal investigations of complaints from the community.• Received an award from the Laurens County Sheriff’s Office for actions taken during an officer-involved shooting.

Certificate Programs, Emergency Response And Management, 4.0

• FEMA / DHS IS-15, 100, 106, 139, 200, 230, 235, 240, 241, 242, 244, 301, 346, 453, 520, 700, 775, 800, 804, 808, 809, 860 and several.

Associate'S In Applied Science, Emergency Medical Services, 3.871

Activities and Societies: Selected by my peers to serve as Class President, selected by Dean of Health Sciences for Academic Excellence.