Mark Dickin

Mark Dickin Email and Phone Number

Business Analytics Manager at RAILTRAIL TOURS LIMITED @ RAILTRAIL TOURS LIMITED
leek, staffordshire, united kingdom
Mark Dickin's Location
Leek, England, United Kingdom, United Kingdom
Mark Dickin's Contact Details

Mark Dickin work email

Mark Dickin personal email

n/a
About Mark Dickin

Mark Dickin is a Business Analytics Manager at RAILTRAIL TOURS LIMITED at RAILTRAIL TOURS LIMITED. He possess expertise in change management, customer service, project management, complaint investigations, teamwork and 14 more skills.

Mark Dickin's Current Company Details
RAILTRAIL TOURS LIMITED

Railtrail Tours Limited

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Business Analytics Manager at RAILTRAIL TOURS LIMITED
leek, staffordshire, united kingdom
Website:
railtrail.co.uk
Employees:
9
Mark Dickin Work Experience Details
  • Railtrail Tours Limited
    Business Analytics Manager
    Railtrail Tours Limited Jul 2020 - Present
    Leek, England, United Kingdom
    In addition to my Social Media Manager role with Railtrail Tours, I now fall under the umbrella of Business Analytics Manager and now produce data Analytics for the whole company.
  • Railtrail Tours Limited
    Social Media Manager
    Railtrail Tours Limited Nov 2014 - Present
    Leek Staffordshire
    Content Sharing with Customer database via twitter, facebook weekly emails. Website maintenance and administrator, updating all images and content for internal and external customers. Updating our database management system by using microsoft SQL server so that we can extract relevant figures. Setting up new tours and existing on the internal cms system.
  • Britannia Building Society
    Customer Adviser
    Britannia Building Society Jan 2001 - Apr 2014
    Working at Britannia I was in constant communication with internal and external Customers. Making processes more customer and employee friendly. Continuous contact with external customers via letter, oral and face to face. Dealt with Customer complaints within the Business Operation Department and was a Team Leader of 23 employees making sure the dept ran smoothly and efficiently and that everyone was living the company givens and values.
  • Leek Dyeing And Finishing
    Laboratory Manager
    Leek Dyeing And Finishing Mar 1997 - Dec 2000
    In charge of a Dyehouse Laboratory which sent samples of Fabric to Companies like Marks & Spencers who ordered 100,000 metres of fabric per week reliant on the sample shade. I also dealt with incoming calls from London dealers who would want samples sent before the recommended service standard. Manager to 4 Laboratory Technicians giving appraisals to technicians and training in new Health and Safety procedures as we were dealing in hazardous chemical and dyestuffs.
  • Sir Thomas & Arthur Wardles
    Laboratory Technician
    Sir Thomas & Arthur Wardles Mar 1991 - Apr 1997
    Laboratory technician who worked on a shift pattern of Days - Afternoons - nights - to send Customer sample shades to fabric wholesalers and major fashion houses. on average 450 samples sent out each week. Also a risk assessor for the Company and Health and Safety Officer.

Mark Dickin Skills

Change Management Customer Service Project Management Complaint Investigations Teamwork Team Leadership Team Oriented Business Process Improvement Microsoft Office Microsoft Excel Microsoft Word Finance Residential Mortgages Office Administration Kaizen Kanban Networking Powerpoint Unified Communications

Mark Dickin Education Details

  • St Loyes College Exeter
    St Loyes College Exeter
    Business Studies
  • Westwood High School Leek
    Westwood High School Leek

Frequently Asked Questions about Mark Dickin

What company does Mark Dickin work for?

Mark Dickin works for Railtrail Tours Limited

What is Mark Dickin's role at the current company?

Mark Dickin's current role is Business Analytics Manager at RAILTRAIL TOURS LIMITED.

What is Mark Dickin's email address?

Mark Dickin's email address is ma****@****l.co.uk

What schools did Mark Dickin attend?

Mark Dickin attended St Loyes College Exeter, Westwood High School Leek.

What are some of Mark Dickin's interests?

Mark Dickin has interest in Football, Internet, Films, Reading, Music, Holidays.

What skills is Mark Dickin known for?

Mark Dickin has skills like Change Management, Customer Service, Project Management, Complaint Investigations, Teamwork, Team Leadership, Team Oriented, Business Process Improvement, Microsoft Office, Microsoft Excel, Microsoft Word, Finance.

Who are Mark Dickin's colleagues?

Mark Dickin's colleagues are Paul Felstead, Rachel Dickin, Ulrich Teitz, Eleanor Buxton, Rachel Dickin.

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