Mark Dickinson Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

I am the product owner for Credit Risk Strategies covering the end to end delivery of:- Eligibility for CBAs BNPL products- Credit Decisioning for CBAs BNPL products- Credit Risk model development- In life credit risk strategies for Credit Cards

- Improvement to Credit Risk reporting in the area. I have focused the team on ensuring the reporting is easy to run, validates against other similar sources and is useful to the users in finding the important credit risk trends in a rapidly changing environment. - Development of contribution, acquisition and fraud models.- Introduction of new credit risk strategies for new products. - In depth deep dives into the impacts of the current inflationary environment.

Sydney, New South Wales, Australia

- Developed Collections strategies that were bespoke to customers characteristics. - Implemented retail banking hardship strategies that provided relief to customers impacted by COVID and re-engaged them at the end of the relief. - Leader of a Team of 3 managers and 4 analysts. - Responsible for development of collections focused regulatory reporting. - Made changes to strategy in partnership with operations in response to staffing requirements.- Strategy ownership of late stage collection agency placements, debt sale, realizations and case management.

Sydney

As a Credit Risk Manager at CBA, I had 3 distinct roles at different times:First: I led a team setting up a "Management Information Centre of Excellence", bringing together reporting in Retail Banking Collections Strategy.Second: In Collections Strategy line 2 I worked on assurance, review and oversight, as well as on targeted analysis projects. Third: I led a team in Credit Cards Credit Risk, which was responsible for reporting as well as loss mitigation strategies including authorizations and credit line management.

Nottingham, England

I worked in the customer management arm of Marketing and Analysis focused on Credit Risk strategies, as well as helping the team by running, updating and improving the reporting, Some of the strategies I worked on were pre-delinquency and strategies designed to reduce the number of customers who were persistent minimum payers.

Master'S Of Arts, Terrorism, Security And Society, Merit

Bachelor'S Of Arts, War Studies, Upper Second Class Honours