Mark Doherty work email
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Mark Doherty personal email
Driving Excellence in Telecommunications | 25+ Years of Dedication🔹 About Me 🔹Welcome to my LinkedIn profile! I am a seasoned telecommunications professional with over two decades of invaluable experience. Throughout my journey I have continuously embraced challenges and remained passionately dedicated to driving excellence in the telecom industry.🔹 Expertise and Key Skills 🔹✨ Leadership: As a long-serving manager, I have honed my leadership skills to inspire, motivate, and develop high-performing teams. My focus on fostering a collaborative and innovative work culture has consistently led to exceptional results.✨ Industry Acumen: With a rich history at Virgin Media, I possess an in-depth understanding of the telecommunications landscape, staying abreast of cutting-edge technologies and industry trends to ensure Virgin Media remains at the forefront.✨ Strategic Vision: Throughout my tenure, I have contributed to numerous strategic initiatives, aligning team objectives with the company's mission and driving sustainable growth in an ever-evolving market.✨ Customer-Centric Approach: Ensuring the utmost satisfaction for our valued customers has always been my top priority. I believe that building long-lasting relationships with clients is the cornerstone of a successful telecom service provider.✨ Problem Solver: Over the years, I have encountered and effectively resolved various challenges, leveraging my analytical and creative problem-solving abilities to drive positive outcomes.✨ Employee Development: I take immense pride in nurturing talent and promoting a culture of continuous learning. By empowering my team members, I have witnessed them flourish both personally and professionally.🔹 Career Accomplishments 🔹✅ Successfully led teams through multiple organizational changes, maintaining high team morale and productivity throughout transitions.✅ Spearheaded strategic projects resulting in significant cost efficiencies and enhanced service offerings, resulting in industry recognition and awards.✅ Achieved consistently high customer satisfaction performance.🔹 Join My Network! 🔹I am always open to connecting with fellow professionals, industry experts, and like-minded individuals. Let's collaborate, share ideas, and explore potential opportunities. Feel free to reach out via email or phone.🔹 #Viberoptix #Telecommunications #Leadership #CustomerSatisfaction #TeamManagement #StrategicVision 🔹
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Operations ManagerRefresh NiUnited Kingdom
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Senior ManagerViberoptix Aug 2023 - PresentNorthern Ireland, United Kingdom -
Technical Service / Installation ManagerVirgin Media May 2006 - Jul 2023Northern Ireland, United Kingdomo Lead and Manage our residential installations and service operations within N. Ireland. This includes managing a team of In-House technicians as well as our Installation / Service contract partners. I am involved in managing our team’s budgets to ensure I run a very efficient and lean operation. I have been heavily involved in recruitment. -
Quality & Improvements ManagerVirgin Media Feb 2005 - May 2006United Kingdomo I was responsible for managing, driving and improving installation quality standards within London, South coast of England, North East England & N. Ireland. This was a national role which involved extensive travel throughout the UK. The role also involved project management, auditing as well as health and safety compliance monitoring and implementation.
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Installations Team ManagerVirgin Media Apr 2003 - Feb 2005Northern Ireland, United Kingdomo I was responsible for managing a team of technicians in the residential installations department.
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Technical Area ManagerVirgin Media Feb 2002 - Apr 2003Belfast Metropolitan Areao I was responsible for Leading & Managing a team of Network Engineers, Installation & Service technicians who worked on the NTL Telco, Digital CATV and Broadband Access Network. This involved organising my team on a daily basis, whilst monitoring and improving their performance. I also provided coaching, guidance and support to my team members when necessary. Part of my role also included parts management
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Access Network Management Centre EngineerVirgin Media Jan 2001 - Feb 2002Bromley, England, United Kingdomo I was responsible for surveillance, support and fault finding of NTL`s Access Networks throughout the UK. I worked with GPT/Marconi, Nortel, Nokia & Tellabs SDH and PDH telecommunications transmission equipment, as well as System X, Nortel DMS100 and Nokia DX220 voice switches.
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Operations And Maintenance EngineerVirgin Media Ireland Sep 2001 - Nov 2001Dublin, County Dublin, Irelando Ops & Maintenance of Local Access and National Core SDH and Business Networks in Dublin, Comprising of ECI, Nortel, Pirelli and Pinacl transmission equipment. This involved managing numerous very large business projects which included Business installations and commissioning and well as Network cabling. -
Field Implementation EngineerEricsson Telecommunications Inc. Jan 2001 - Aug 2001Netherlands, Germany, Sweden, England, Ireland.o I was responsible for commissioning of Marconi MSH 84 & 86 DACCS (Digital Access Cross Connect Systems) on behalf of Ericsson, for the MCI Worldcom Global project. This involved extensive travel across Europe, dealing with our clients on a professional and technical basis. -
Networks / Business SupervisorVirgin Media Ireland Jan 2000 - Jan 2001Dublin, County Dublin, Irelando I was responsible for the every day supervision and operation of our Dublin Business and National Core Network Engineers. This also involved design, commissioning and maintenance of various SDH transmission systems, including ECI, Pirelli & Nortel Muxes. I was also responsible for the general organisation and operation of my team. I have been involved in the project planning for various large business projects which included being involved in preparing and presenting business cases and tenders and statements of requirements. I gained sound experience with installation and service of ECI & Marconi (MSH11 & 11c) SDH Networks, Basic & Primary Rate ISDN, N*64, as well as knowledge in TCP/IP.
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Network / Business EngineerCabletel Northern Ireland Limited Jan 1999 - Jan 2000Northern Ireland, United Kingdomo I was responsible for installing, maintaining and fault finding of Access Network systems and Business products. -
Installation & Repair SupervisorCabletel Northern Ireland Limited Dec 1997 - Jan 1999Northern Ireland, United Kingdomo I led a team and was responsible for installing, maintaining and fault finding on all the equipment on our local Access Network, as well as dealing with north residential and business customers.
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Installation & Repair Co-OrdinatorCabletel Northern Ireland Limited Nov 1996 - Dec 1997Belfast, Northern Ireland, United Kingdomo I was responsible for co-ordinating technicians in the field, as well as generating various reports for OFTEL measurements. I was also involved in troubleshooting, and investigating problems, which our technicians may have encountered on our Telco and CATV systems.
Mark Doherty Skills
Mark Doherty Education Details
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Electronic Engineering -
Coleraine Technical CollegeElectrical And Electronics Engineering -
Dunluce Comprehensive, Bushmills
Frequently Asked Questions about Mark Doherty
What company does Mark Doherty work for?
Mark Doherty works for Refresh Ni
What is Mark Doherty's role at the current company?
Mark Doherty's current role is Operations Manager.
What is Mark Doherty's email address?
Mark Doherty's email address is ma****@****rld.com
What schools did Mark Doherty attend?
Mark Doherty attended Ulster University, Coleraine Technical College, Dunluce Comprehensive, Bushmills.
What skills is Mark Doherty known for?
Mark Doherty has skills like Telecommunications, Broadband, Service Delivery, Customer Experience, Stakeholder Management, Project Delivery, Business Transformation, Team Management, Change Management, Outsourcing, Team Leadership, Wireless.
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