- Project Forecasting- Workforce Reporting

• Project managed a complete redesign and re-launch of SharePoint and Intranet• Supporting the COO by providing financial analysis and tracking of T&E• Analysed Programme Milestones in order to collate and compile high level Group Executive Board highlights • Coordinated the analysis and creation of Disaster Recovery Plans globally • Analysis of Organisational Units and associated cost centres for the organisation restructuring• Generated Time Compliance Reports• Reviewed and redesigned distribution lists for internal and external employees • Jointly hosted and presented quarterly Internal Communications working groups to IT COOs and senior managers • Monitoring and tracking of Mandatory Compliance Training for all CC IT staff.• Coordinated weekly UK IT Round table events for senior management within the Group Technology division. • Collated and combined CC IT process and procedure packs for the new COO organisation

• Responsible for purchasing workstations and other IT Equipment, negotiating the best possible price with suppliers to help keep costs to a minimum.• Providing first level daily support to over 100 employees over the phone or face to face.• Building and maintaining workstations, laptops and servers in a Windows XP domain environment. • Facilitated the implementation of a Citrix server for offsite workers.• Implemented a new mobile working policy, bringing cost savings to the organisation by restricting the number of global 3G cards.