I specialize in creating impactful visualizations that provide valuable insights into contract lifecycles and team productivity; both internally and partner teams. Additionally, I leverage Alteryx and PowerShell for efficient data preparation, ETL processes, and automation for process improvements.-Dashboard Development: Spearhead the rapid development and deployment of a Contract Dashboard, enabling sales teams and other stakeholders to swiftly assess trends in signature durations, enhancing speed-to-market capabilities-ETL and Reporting: Leverage and maintain collection of 75 Alteryx, PowerShell, and MSSQL scripts for ETLs, aggregation, and visualizations for team reporting-EBITDA Savings: Pioneer a cost-saving effort that yielded approximately $100k in EBITDA improvements through strategic planning and implementation -Trusted Insights: Provide monthly reporting and operational insights to direct leadership team and quarterly presentations to cross-functional executives-Hardware Management: Orchestrated build-out and maintenance activities of virtual machines including resource monitoring, disk space & memory right-sizing, and decommission of legacy servers-Technical mentor: Host mentorship meetings with department staff on SQL, Power BI, Alteryx and Microsoft CoPilot

Oversaw the transition of a web-application to an IT-hosted Salesforce environment, enhancing support for 25k users and 36 partners through cross-team coordination, requirements gathering, user stories, UAT, and report development. Eliminated reoccurring escalations by leveraging SQL data, PowerShell to query Active Directory, and Alteryx to create and automate an audit that validated user permissions. Devised an error capture table to serve as the single source of truth for manual, automation, or server infrastructure issues.

I managed a team that is responsible for a web-application for day-to-day management of the employee lifecycle, including tasks of software development, project management, error and discovery resolution for 25k users.

I served as the primary liaison for external partners and vendors, overseeing contract development, processes, escalations, and vendor management for employment screenings. I meticulously documented end-to-end vendor processes, negotiated pricing, and ensured compliance with corporate and regulatory standards. Additionally, I led the Demo Device Taskforce, resulting in a significant 30% reduction in theft incidents.

In my role, I oversaw the seamless onboarding of new vendor collection agencies, collaborating with various internal and vendor teams. I contributed to EBITDA initiatives, strategy changes, and reporting by designing and executing new business logic. Furthermore, I implemented robust encryption for sensitive PII data within a SQL 2014 database, ensuring security and compliance.

I served as a department representative and trainer who successfully led the offshoring of critical processes to India. My responsibilities included managing project health, collaborating with sales teams to enhance contract submissions, resolving intricate employee commission codes, and overseeing access issues across multiple applications.

I performed database administration, user access rights, and ongoing updates/changes to the database. I also supervised campaign activities, including volunteer management and recruitment for campaign events and get-out-the-vote efforts. I specialized in coordinating with local leaders and officials.

I performed UAT on new CRM while assisting with a workflow initiative to increase ownership and speed-to-market. I worked with underwriters to assess life insurance polices.

I Supervised campaign activities, including volunteer management and recruitment for campaign events and get-out-the-vote efforts. I specialized in coordinating with local leaders and officials.