Mark El Mann Email & Phone Number

Rosh Haayin, Distrito Central, Israel

Expertise:Evaluate client business needs and identify future requirements based on Salesforce best practices. Customize the Salesforce application according to client specifications. Execute and support project activities, distribute tasks, and manage timelines. Deliver projects using the most appropriate Salesforce tools and techniques. Collaborate with internal and external teams. Research Salesforce features as needed to meet business requirements.Experience:• Salesforce consultant in different Salesforce modules (Sales, Service, Community), • Weekly status report presentation• Salesforce implementation (Custom objects, fields, validations, automation, integration)• Support Workato recipes• Titan Sign - integration and implementation• Titan Web - integration and implementation

Tel Aviv, Israel

• Responsible for the IT area supporting all the company systems and employees.• Responsible for understanding the business needs and company partners and implementing them in Salesforce. (Implementation flows, workflow rules, validation rules, email alert, email template, custom objects and custom fields with different record types, page layout adjustments, lighting page, elaborating different dashboards and reports, importing, and exporting data through dataloader or workbench).

Tel Aviv, Israel

• Responsible for the operational management of all transactions and for controlling the assets and performance of the customer• Responsible for building dashboards using MS Excel and updating KPIs through databases extracted from systems used by the company.

Rio De Janeiro, Rio De Janeiro

• Responsible for monitoring the company's sales through KPI’s and for presenting the results to team managers.• Responsible for building dashboards using MS Excel and Power BI tools to support the sales team based on the achieved results.• Forecasting and setting monthly goals.• Budget management for the sales department.

Rio De Janeiro, Rio De Janeiro

• Responsible for buying indirect inputs of all the company; • Negotiations and prospection of new suppliers aiming better opportunities of purchase; • Accopanying the orders by working for better price conditions, quality of time of delivery, and time of payment; • Definition os negotiation strategy for each type of pruchase; • Payment and receiving management of invoice by ensuring the payment at a suitable date; • Monitoring the purchase orders compared to the requester área aiming for a low SLA; • Management report elaboration and Action Plans (PDCA); • Project elaboration for cost reducing and budget control;

Recreio Shopping

Working at operation area• Management report elaboration for general indicator gathering every month.• Direct contact with suppliers and third party companies;• Buying indirect inputs for operation, price mapping , and inventory control;• Project elaboration for cost reducing; • Budget and cost control;• Maintenance crew supervisor and operation backoficce: - Supervising the maintenance team of the mall; - Supervising water and electricity bills of the mall; - Parking lot management: vehicle flow, control, and operation;

Rio De Janeiro E Região, Brasil

- Developed new business processes and Excel tools (using VBAs and dashboards) to monitor matches' scores to drive key strategic businesses;- Worked closely with Sport Managers and National Federations for defining business processes best practices, integrating and linking the technical team to business;

Rio De Janeiro

Finance responsible at XP Education, internal área of XPI, facing financial education and course selling.• Sales’ controller for financial education courses; • Prepare of cash flow report by period;• Commision closing for affiliate offices;• Report elaboration for monthly closing

Rio De Janeiro E Região, Brasil

• Developed an integrated system to track and follow-up Defaulter clients;Acting at the strategic area of the Company, Credit and charge area. Access to database and to the systems such as Sibel, Bov, acting at Churn area (account canceling) and PDD, aiming to identify default, and billing ruler elaboration by providing help in solutions for its reduction.

Bachelor’S Degree In Production Engineering, Engenharia De Produção

High School, High School Graduate