Mark Elden Email & Phone Number

Adelaide, Sa, Au

Australia

Award winning Capability - Learn X Diamond Award - Future Learning Program• With a FMCG Lens - Diagnosed, Designed, Developed and Deployed Capability Programs to uplift Sales & Marketing Digital skillsets to meet customer expectations• Diagnose, design and deliver targeted capability driving commercial outcomes and sales performance• Responsible for Systems training, SAP, Cloud for Customer, and other internal systems.• Designed and implemented New Starter Induction programs with sustainable resources for the future.

Adelaide, Australia

• Coach and Develop 4 Regional Sales Managers and 16 Business Development Executives SA/NT• Diagnose, design and deliver targeted capability driving commercial outcomes and sales performance• FMCG Capability Sessions developed to deliver the best outcome for the participants• Skilled Leadership development facilitator• Extensive experience in creating sustainable individual, group and organisational performance through building a constructive culture• Executive coaching skills• Partnering with the Field Sales Director to establish clear sales coaching expectations.• 70:20:10 Development Plans across the sales team

Adelaide, South Australia, Australia

• Responsible for SA Consumer Electronics revenues• Managing 11 Direct Reports across 4 divisions • Contract maintenance and delivery of companies expectations • Managing relationships with key partner stakeholders• High level coaching and development of field team• Local Marketing Support for Partner Channels with focus business needs and ROI• Analysis of State and Operational Metrics to deliver business priorities• Presenting new development and marketing to maximize brand exposure• Ensuring optimization of merchandising and promotions through field team• Oversee accountability of claims and returns sales activities and forecasts

South Australia, Australia

• Responsible for SA Consumer Electronics revenues for SA/NT• Managing 16 Direct Reports across 4 divisions and multiple states• Managing relationships with key partner stakeholders• High level coaching and development of field team• Local Marketing Support for Partner Channels with focus business needs and ROI• Analysis of State and Operational Metrics to deliver business priorities• Presenting new development and marketing to maximize brand exposure• Ensuring optimization of merchandising and promotions through field team

Adelaide, Australia

* Responsible for Adelaide Metro sales results for The Good Guys and JB Hi-Fi* Managing relationships with organizational decision makers;* Maintaining technical and product knowledge;* Providing regular reports on sales activities and forecasts;* Presenting new development and marketing to maximize brand exposure;* Optimizing merchandising and promotions;* Administering accountability of claims and returns;* Maintaining relationships with merchandisers to increase brand and promotional exposure;* Training of retail sales staff to increase brand focus.

Deliver Samsung Mobile Growth through SA Network of Channel Stores. Title was created specifically for me in South Australia to help drive and develop a fledgling field team.Responsibilities included:• Training and Coaching of newly formed National Field Team• Responsible for supporting the National team in day to day operational tasks.• Building Samsung Mobile to become one of Australia’s most loved brands.• Products Training and retention analysis

Experienced ability to deliver vision and strategy across national partners and stakeholders.Experienced design and implementation of complex and intricate sales strategies Highly developed customer focus and in-depth understanding. Experienced and developed coach and mentor for teams both internally and externally. Adaptability with demonstrated speed and collaboration. Optimistic leader who encourages involvement and innovation. Ability to gain commitment and facilitate change. Proven strong data analysis skills. Experienced in managing commercial business plans and delivering large revenue outcomes. Proven ability to successfully manage across multiple sites, activity and partnersProven ability to develop strategic and mutually rewarding partnershipsBroad experience managing across all products and customer touch pointsProven strong negotiator and presenter. Excellent communication and interpersonal skills.

Developed and built high performing Sales Teams through behavioural management and recruitment.Development and behavioural management of 15 staff whilst building a creative, high performing sales teamSetting KPI’s for staff and monitoring their performance through formal and informal on the floor coachingManaging Labour Budgets and adhering to business requirementsRecruitment of new staff using Behavioural Interview SkillsStock Management from Stock Takes to management plansGeneral Store OperationsStructured Performance Plans for staff involving day starters, one on ones, 3 and 56 month reviewsReward and Recognition Programs designed to boost morale and increase salesRostering and Managing Productivity and Conversion RatesSales Focused Team Meetings

* Sales * Data Entry* Coaching

Customer service and mobile acquisition.

Education record

Sales and Marketing

Art Design, Biology, Maths, English, Science

Introduction to Vocational Education - TAFE