Mark Eli Email & Phone Number

Brenham, Tx, Us

Brenham, Texas, United States

Responsible for providing advanced technical and complex analysis, support, problem resolution and other activities for Texas HHS Health and Specialty Care Systems/State Supported Living Centers (SSLC) operational support, including network and desktop systems support. Spend 25% traveling among other SSLC locations providing expert consultation to IT and for special projects as needed. Collaborates with other Health and Human Services System IT teams to include but not limited to Chief Technology Office , Chief Data Architect, Project Management Office (PMO), Chief Information Security Office, Data Center Services as well as business customers to accomplish work. Collaborates with the PMO and other areas as needed to develop viable Transition to Maintenance Plans or Checklists for all infrastructure-related projects and scheduled configuration changes.

San Antonio, Texas Area

Provide and oversee direct service and assistant to faculty, staff and students including direction of first-level user support and training. Administer daily operation of databases that support the department to include testing, implementation and resolving discrepancies. Act as principle technical resource for administrative computing applications to include the development of project plans and maintenance of software upgrades. Liaison with UTSA Office of Information Technology on behalf of college. Provide specialized support and expertize to research institutes within college. Analyze technological needs of department recommending hardware and software.

Austin, Texas Area

Duties include leading Archaeological crew for Boggy Creek Archaeological Project to included providing direction and instruction of proper techniques for student crew members and other Crew Chiefs. Assist Lead Archaeologist in analyzing, inventorying and conservation of recovered artifacts. Provide technical expertise to assist in properly documenting all data from site to include database design and administration as well as use of geographical information system concepts

San Antonio, Texas

Provide desk-side service to end user community

San Antonio, Texas Area

Provide project lead for organization comprising all aspects of Computer Operations department including but not limited to design, setup and training related to process automation. As well as acting as lead to Computer Operations staff for day-to-day operations.

San Antonio, Texas Area

Duties included greeting and providing guest information as they enter the museum. Also, take on duties of Manager on Duty for after hour and weekend, providing supervision of museum staff, interacting with museum guest and handling all management related issues as needed.

San Antonio, Texas Area

Duties included providing source for process documentation for Making Connections community program to include discussions at meetings and community events taking into account observations on makeup of group interactions. Additional duties included technical consultation in the use and potential advantages of geographical information systems and the use of spatial analysis in data collection and presentation. This included the gathering, creation and manipulation of data sets to use with a geographical information system and managing the system environment.

Round Rock, Texas

Primary duties included many areas of Information Technology providing advanced technical knowledge for project teams implementing enterprise wide application environments. Other responsibilities included working as technical lead for Computer Operations and Production Control team. Provided direction for team and individual members and provided assistance on escalated issues as needed. Monitored business systems for potential issues and worked with other IT teams, as needed, to provide solutions to clear issues. Key project team member for design and setup of Production Control Department, facilitating better control of production environment to allow for a more stable application base.

Round Rock, Texas

Duties included technical and customer support on IBM compatibles for Dell external customers over the phone, completing special projects and handling special situation customers for supervisors.

San Antonio, Texas Area

Duties include supervising shifts in UTSA’s Student Computing Facility and training personnel in the usage of application software for Macintosh and IBM Compatible PC’s. Helped maintain stand-alone and network computer hardware in a 400+ seat, multiplatform computer facility, Network Administrator of a Macintosh Appleshare network and one of two primary administrators of a Novell Netware 3.x network, Acted as Third Level escalation support for Help Desk Staff. Also, installed and maintained software on network servers and stand-alone computer systems. Maintained scheduling and paperwork for Computer Operator I’s, Work-Study and Helpers that worked for the Student Computing Facility and worked at the Institute of Texan Cultures upgrading to and maintaining a Windows NT Advanced Server Network.

Master'S Degree, Anthropology

Activities and Societies: Lamda Alpha Anthropology Honor Society, UTSA Anthropology Society, Anthropology Graduate Student Association

Bachelor'S Degree, Anthropology

Associate'S Degree, Applied Science, 3.6