Mark Elyea Email & Phone Number

Berryville, Va, Us

L'Enfant Plaza Washington D.C.

Washington D.C. Metro Area

Design, Build and then provide the daily administration, maintenance, backup, security, and overall knowledge for Federal Aviation Administrations Business Intelligence Platform. - Built out a complete Business Objects environment on Windows Server 2012, two node Production, as well as Test and Development environments. Configured for Secure Transport and Active Directory Single sign on using Kerberos, upgraded SAPJVM to support TLS1.2.- Installed Design Studio and configured Business Objects for Mobile access.- Upgraded a Business Objects Instance on LINUX to 4.1 SP7, and installed Design Studio. Currently Administering and resolving issues in this environment and preparing to move to the newly built out instance

L'Enfant Plaza Washington D.C.

1676 International Drive Mcclean, Va

Design, Build and then provide the daily administration, maintenance, backup, security, and overall knowledge of the Platform for the Unified Reports for the Enterprise (PURE), The Human Resources Applications, and the Cost Accounting infrastructure for the Federal Aviation Administration. Provide reliable troubleshooting and repair and upgrades of all hardware, operating systems, networking, and Applications. Emphasis on Information Security. Applications include SAP Business Objects 4.0, Tableau Server, Coldfusion, Tomcat, and IIS. Maintain Active Directory Group Policies, Organizational Units, Groups, Computers, and Service Accounts, Integrate applications into Active Directory and Kerberos Single Sign On.

501 School Street Sw Washington, D.C.

Design, Build and then provide the daily administration, maintenance, backup, security, and overall knowledge of the Platform for the Unified Reports for the Enterprise (PURE) infrastructure for the Federal Aviation Administration. Provide reliable troubleshooting and repair and upgrades of all PURE hardware, operating systems, networking, and Applications. Emphasis on Information Security. PURE provides the financial reporting for over 78 Billion dollars in assets.Stood up SBOP BI Platform 4.0 in three environments. Installed on Windows Server 2008 R2 Enterprise. Oracle 11g Client. Integrated with Active Directory and configured it for Single sign-on. Upgraded to Service Pack 05. Installed Tomcat 6.0, locked down the tomcat server. Instituted SSL. Customized the tomcat instance for PURE branding. Integrated with Oracle Webcenter. Optimized the servers within BO. Designed and implemented the Access levels and overall security of the system.Exceeded all SLA’s for uptime, reliability, and migrations. Lauded for technical knowledge and customer support.In-depth understanding of SAP BO architecture and relative experience installing, configuring, and patching administering Business Objects products. Expert in integrating Business Objects with Active Directory or other LDAP instances for a seamless single sign-on user experience.Stood up Tableau 7.0 in Development, Test, and Production. Integrated with Active Directory and Oracle Webcenter. Developed procedures to migrate workbooks and extracts through the environments.• Took over FAA Human Resources Application Servers which handle over 30,000 FAA employees – moved servers from a failing server room to an accredited FAA Data Center. Redesigned and setup Development and Test Servers. Lauded for the increased security of sensitive HR data and increased reliability.Managed the Finance and Human Resources Organizational Unit within FAA Active Directory to include service accounts, groups, and group policies.

411 Aviation Way, Suite 200 Frederick, Maryland 21701

Daily administration, maintenance, backup, and overall knowledge of the Joint Medical Asset Repository (JMAR) for the Department of Defense (DOD). Provide reliable troubleshooting and repair and upgrades of all JMAR hardware, operating systems, networking, and Applications. Produce DIACAP remediation and documentation toward full accreditation. Apply new technologies to current infrastructure.Position Highlights:• Upgraded all Application Software to include Business Objects XI r2 to XI 3.1 SP3, Oracle Application Server 10.1.2 to 10.1.3.5, ColdFusion MX7 to ColdFusion 9, Apache Tomcat 5 through several versions.• Discovered and mitigated Gold Disk findings and manual checklists for 30 servers not in an Active Directory scheme for full accreditation.• Recreated the entire JMAR in a virtual Windows 2008 Test environment. Upgraded Windows Server 2003 to Windows Server 2008.• Upgraded EMC SAN, added 4TB space, allocated and assigned LUNS for Oracle RAC environment.• Worked with Information Assurance and other Systems Administrators in applying Active Directory, Group policies, and Host Based Security Systems to JMAR servers

22375 Broderick Drive Suite 240 Sterling, Virginia 20166

Daily administration, maintenance, backup, and overall knowledge of entire local area network (Routers, Switches, Servers). Reliable troubleshooting and repair of all company computer hardware, operating systems, and network. Provide daily administration of the Help Desk.Position Highlights:• Implemented a Help Desk to support 100 plus users from the ground up. Lauded for the increased proficiency of the IT department. • Assisted in the migration and merging of two domains. All work, to include over 80 user migrations, 5 servers and all active directory changes took place in one day with little user interruption.

46040 Center Oak Plaza Suite 130 Sterling, Virginia 20166

Daily administration, maintenance, backup, and overall knowledge of all computer systems. Provided for network security (building firewalls, file permissions, backup and disaster recovery plans). Reliable troubleshooting and repair of all company computer hardware, operating systems, and network/company specific software. Provide polocies, procedures, system documentation, and hardware and software inventories. Provide daily administration of the Help Desk. Manage information technology staff. Liason for outside vendors both Information Technology and Telecom.Position Highlights:• Administered network infrastructure for $18M worth of revenue.• Planned and implemented an Exchange 2003 / Blackberry server to support 100 plus users. Excelled at bringing on new technologies and integrating into an Active Directory environment. Upgraded servers from Server2000 to Server2003.• Planned and deployed an information technology help desk to improve customer support and experience. Provided detailed performance metrics.• Self -educated and soon became the expert on the Siemens HiPath 4000 telephone system supporting a call center, 50 end users, 50 toll free numbers with hundreds of routing and queue strategies.• Assisted in the planning and migration of the entire domain to include all production servers, user profiles, files, databases, mailboxes to a data center configuration.

2320 West Colorado Ave Po Box 6300 Colorado Springs, Co 80909

Daily administration, maintenance, and overall knowledge and understanding of all Goodwill computer networks. Responsible for troubleshooting and the repair of all company computer hardware, operating systems, and network/company specific software. Responsible for maintaining proper system documentation and system wide backups. Position Highlights:• Planned and implemented companywide upgrade from Windows NT to Windows Server 2000 and then to Windows Server 2003 and Exchange 2000 to Exchange 2003. Excellent working knowledge of Active Directory, Group Policies, DNS, DHCP, WINS, TCP/IP, Mailbox moving, merging, exporting and importing.• Planned and implemented client hardware upgrades and company upgrade from Windows 98 to Windows 2000/XP.• Assisted in the design and then implemented statewide integrated network by utilizing DSL and ISDN and by hosting an ATM switch. All remote locations have high-speed access to the company network.• Planned, implemented, and then maintained a Blackberry Enterprise server and deployed more than a dozen Blackberry devices to end-users.• Exceedingly experienced in building a network from the ground up to include: wiring, installation of servers and computer workstations, installation and configuration of routers, hubs, firewalls, and switches.• Continually praised for putting customer service as a priority and being a quick study to become “the” expert in ever changing technologies.

Call Center 980 Elkton Drive Colorado Springs, Co 80912

Provided technical assistance for end users’ questions and problems via telephone, email, and fax. Assisted in the support of PC based hardware, operating systems, and various software packages. Provided continual follow-thru for customer’s issues and feedback.Position Highlights:• Consistently surpassed the quality and productivity standards by more than 15% by adapting quickly to change and streamlining trouble shooting procedures.• Promoted cooperation among team members to achieve ongoing performance improvement by coaching and strong leadership skills.• Received numerous letters of appreciation from customers and supervisors for professionalism and superior technical knowledge.

Worldwide

Weather Forecaster• 15 years experience with a 92% forecast accuracy rate• Extremely skilled in synoptic and mesoscale forecasting based on analysis of multi-spectral satellite data, doppler radar data, computer models, observations, hydrolic and climotological data• 4 years experience in analyzing solar weather events (coronal holes, proton events, geomagnetic storms) and their effect on orbiting satellites• Highly Skilled in analyzing and interpreting doppler radar data with an emphasis on severe storm signatures• Very adept in examining and issuing Watches and Warnings for a variety of weather events, severe and otherwise that affect people, structures, livestock, and aircraft Team Leader• Provided technical and administrative guidance for a team of 13 weather forecasters• Planned, organized, and directed a 24-hour weather operations center• Prepared shift schedules, operating instructions, technical reference materials• Developed and administered a doppler radar training program• Supervised and evaluated the performance for several forecasters• Developed and evaluated quality metrics in all phases of customer support Weather Systems Technician• Been involved with all aspects of doppler radar since 1994• Highly skilled in the operation of atmospheric sensing equipment both static and mobile• Experience with ALDEN 9315TR, Hughes Satellite receiver, Marta Satellite receiver, GTE Automated Weather Distribution System (AWDS), Solar Environmental Lab data system (SELDADS) Other Skills• Very experienced in flight weather, staff, and site specific weather briefings• Developed detailed weather presentations on topics ranging from The Effects of Microbursts on local flight operations to Climotology of the Arabian Peninsula• Keenly knowledgeable in all aspects of Computers and Computing, to include installation, maintenance, and software

Assocoates In Applied Science Meteorology, Atmospheric Sciences And Meteorology

Associate'S Degree, Meteorology