Responsible for reviewing all new enquires, clarifying details and preparing customer quotations.Supporting Sales Director with customer meetings as requiredProcessing customer purchase orders through to Project Management team.Maintaing factory schedule advising lead timesOversaw the implementation and the running of ISO9001 Quality Management SystemCarrying out internal audits, organising external auditors and carrying out internal management reviewsInitial ISO9001 certification gained March 2011

Oversee the Drawing Office to ensure smooth flow of projects through the office and into productionResponsible for allocation and monitoring of projects and enquiries within the drawing office, Supervising work load of drawing office staffEnsuring drawings and cutting lists are ready for issue to the factory to meet scheduled production times and delivery datesMaintain and update production scheduleDay to Day liaison with Works Manager regarding scheduling issuesResponsible for buying all materials, components and services. Ensuring deliveries received in time to assist smooth running of factory.Check and approve purchase invoices for paymentProduce quarterly stock valuationsPreparing customer quotations, drawings, cutting lists and project manage orders when required

Production of Contract Furniture for Hotel and Leisure SectorsEnsure the smooth running of the drawing officeOver seeing projects from the initial quotation stage through to final production, including preparing specifications / factory cutting lists and the sourcing of materials fixtures and fittingsPreparing visualisations and detailed working drawings on both drawing board and Auto CadLiaison with all production DepartmentsSupport sales efforts with customer meetings and site surveys

Production of Hotel / Office Furniture & Kitchen componentsDevelopment of custom products from conception and design through liaison with customers.Specification of all raw materials and products used in production.Costing of all products for customer proposalCustomer meetings and site surveys