When I was working in the bar I was trusted to train up new employees and when ever the supervisors were absent from work due to holidays or illnesses I was asked to run the bar and take over their duties.In my current job I am required to test customers items such as phones, tablets, laptops, computers, consoles before we buy them in. I feel that this has helped me with product knowledge and has also helped me diagnose an issue an customer may be having and help them to solve the issue. Which has helped to save the customer time as we would generally have to book the item in for a test and see what the issue is I believe this also helps the person testing that day as it decreases their work load so they can focus on testing other items to buy in and it also saves the shop from needing to do a refund, unless a refund is required. I also like to build computers and have built a few of my own sometimes I have solve problems that have occurred such as my PC crashing or freezing due to conflicting or outdated drivers, usb sockets not working as the cable may have come loose or solving heating issues.I also like to play the Guitar and Bass in my spare time.