Mark Garner Email & Phone Number

Coventry

- Joined in January 2021 at entry level as a Logistics Coordinator and promoted twice in quick succession, firstly to a Team Leader in August 2021 and then to current position of Operations Manager in April 2022.- As part of a huge logistics centralisation project, set up and established a brand new "Brokerage" team to manage all third party sub-contraction movements for Manheim Logistics.-Day to day management of a Brokerage team responsible for up to 45% of all vehicle movements for Manheim Logistics in the UK via third party transporters, trade plate drivers and Movex platform. -Development and implementation of processes and procedures as well as training, mentoring and motivating a new team of people.-Highly focussed on cost control and profitability as well as customer service ensuring SLA's are adhered to.-Regular performance review meetings with sub-contractors to ensure an agreed level of service is being provided and any issues are identified and addressed.

Exhall, Coventry

• Managed the resources of a lower-tier COMAH petroleum storage, handling and distribution terminal with a capacity of 9 million litres. • Managed a team of 11 direct reports consisting of Supervisors, Operators, Planners and Office Administrators.• Implemented business objectives and was accountable for the financial results, safety and environmental performance and for the development and implementation of continuous improvement strategies.• Prepared and controlled annual OPEX / CAPEX budgets and financial forecasts which were regularly monitored in order to ensure that departmental objectives were being met and operating costs minimised.• Managed staff development and competency training, conducted appraisals, goal setting and investigation / disciplinary meetings.• Investigated Incidents, Near Misses and Non-Conformances focussing on root cause analysis, remedial actions and shared ‘lessons to be learned’ with the wider corporate group to minimise the chance of future recurrence.• Developed, reviewed and continuously improved terminal procedures, work instructions, risk assessments, KPI’s and PSPI’s.• Promoted a positive Health and Safety culture on site through effective safety leadership.• Regular liaison with the Health and Safety Executive and the Environment Agency through planned intervention visits to ensure compliance with UK legislation.Key achievements:• Promoted from Transport Coordinator role.• Managed the terminal moving from days only to 24/5 operation. This included the recruitment and training of 7 new full time employees, consultation process with existing staff, developing a suitable shift pattern to minimise overtime spend and provide work/life balance and implementing new safe working procedures.• Reduced operating costs by £100k per annum through organisational restructure and implementation of monitored lone working during non-peak periods.

Exhall, Coventry

• Monitored, forecasted stock levels and planned fuel tanker deliveries for up to 120 company owned service stations, dealer customers and commercial sites.• Managed a fleet of 30 fuel tanker drivers based locally and at outbase locations.• Supervised the traffic desk, driver briefing / debriefing and produced daily and periodic reports. • Ensured Working Time Directive and Drivers’ Hours rules were tightly controlled using Tachomaster system.Key achievements:• Initiated a move away from manual planning to a system using formulated Excel spreadsheets. This resulted in an increased accuracy of stock forecasting and a reduction in product being left on board at delivery points.• Selected as a key user for Microsoft Navision ERP system providing technical assistance to others within the UK.

Exhall, Coventry

• Planned fuel tanker deliveries utilising own fleet and third party resource for 63 service stations.• Managed absence records, holidays, Working Time Directive and Drivers’ Hours compliance for all Murco Petroleum contract drivers based in a variety of locations across the UK.• Ensured vehicle servicing schedule was adhered to and tankers were available when required.• Supported the Contract Manager as required including driver disciplinary investigations and hearings.Key achievements:• Promoted following initial recruitment as a Fuel Scheduler.• Integrated and commissioned a new automated planning software system for Murco Petroleum.

Birmingham, United Kingdom

• Supervised a planning team responsible for Midland and Southern regions of the UK.• Planned next and same day ADR chemical deliveries across the UK and Ireland for a number of high profile chemicals companies through the use of core fleet, outbases and sub-contraction. • Controlled a radial fleet of up to 40 vehicles ranging from Artics to small vans delivering up to 700 pallets to up to 500 customers per day.• Ensured all deliveries and collections were planned and completed within strict criteria stipulated by a wide variety of contracts.• Managed and planned a night trunking operation between 7 sites. • Controlled driver holidays and ensured cover was arranged as required through the use of agencies.Key achievements:• Promoted from Network Planner role after only 3 months of employment.• Reduced sub-contraction expenditure by an average of £5k per week through more efficient routing and trunking.

Nuneaton, United Kingdom

• Managed the branch in the absence of the Branch Operations Manager.• Managed fleet maintenance for over 1800 trailers utilising in house workshop and more than 200 vendors.• Managed on site VOSA MOT station catering for own trailers and third party customers.• Managed 10 key customer accounts through regular contact ensuring all of their requirements were met.

Coventry, United Kingdom

• Planned the transport operation utilising fixed resource and purchased services from third parties.• Ensured all deliveries were planned within the strict service criteria laid down by the customer with focus on timed and bulk deliveries. • Managed up to 30 drivers and administration staff including absence, holidays and disciplinary procedures.• Compiled and submitted accurate data with regard to performance and expenditure and produced daily KPI reports which were presented to the customer via weekly reviews.Key achievements:• Deputised for the Transport Manager in his absence and covered the role for 3 months.• Increased average vehicle fill, drops per vehicle and delivery performance without incurring additional costs.• Given the role of Paragon ‘super-user’ and Tachograph ‘champion’.

Exhall, Coventry, United Kingdom

• Managed and planned day to day aspects of transport and warehousing through a large team of drivers and warehouse operatives.Key achievements:• Promoted from Warehouse Supervisor role in recognition of management potential.• Designed, developed, implemented and managed a contingency storage facility for British Telecom equipment.