My responsibility was to oversee the finance department and three finance managers. During my time there weraised the profit per unit from about $800 to over $1800. Increased department profit by 230%, all the while maintaining over 90% customer saisfaction.My outstanding relationships with our lenders allowed the sales department to increase sales by over 83% as well!

My responsibilty was to oversee both the sales and finance departments, making sure to increase volume whileincreasing profits at the same time. Keeping in mind that motivating salespeople is a full-time job, but these taskswere accomplished under my tenure. Customer satisfaction rose 15 points during this same time period.Surpassed many previous records in volume as well as profits, also. Performed the work previously required of two full-time employees Originally hired as the Finance Director and after setting store records in that department, was promoted toGeneral Sales Manager within my first 120 days at the dealership.

My many responsibilities in this role included setting up each sale every week at different dealerships. Every weekwas a different store. We had 4 days to sell as many units and make as much profit for the dealership as wecould. I motivated salespeople to maximize sales and profits, closed many of the sales and secured financing forevery car. Many times 60 plus units were sold and more than $200,000 in gross put on the books...all in 4 days! Increased the number of dealerships the we were invited to for sales events from 4 to 8 in my first 6months with the company.

My responsibility was to oversee the finance department and three finance managers. During my time there weraised the profit per unit from about $800 to over $1200 all the while maintaining over 90% customer saisfaction.My outstanding relationships with our lenders allowed the sales department to increase sales by over 15% as well! Received ' Employee of the Month ' award in May 2004

Sales- 1996 thru 1998Sold an average of 25 new Hondas per month with an average of $450 commission on each one. Customersatisfaction was always 94% or more every month.Bob Howard HondaFinance 1998 thru 2000Finance 80% of the customers I closed; only finance manager to ever keep profit per unit over $1000 in this storewhile keeping 97% customer satisfaction; all of my contracts cashed the day they were received by the banks.Bob Howard AutomallAssistant Finance Director 2000 thru 2003My resposibility was to manage 8 finance managers, motivate them to keep their profit per unit over $1300 each,keep their paperwork mistake free, make sure customer satisfaction stays high, get contracts cashed as well asdevelop lasting relationships with our lenders in order to get everyone financed.Bob Howard ToyotaFinance Director 2003 thru 2004Took over a struggling finance department with 3 other managers in it. Increased the profit and finance penetrationto record levels in just 60 days; kept that profit at those record levels during my entire tenure there. Customersatisfaction was kept above regional and national levels during this time, as well. Achieved Gold Leadership Award from American Honda Motor Company for selling 245 new Hondas in ayear for 1997 and 1998.