Mark Goodall Email & Phone Number

Global

Decision making, problem solving and design concerning all aspects of Compliance Recording solutions - Regulatory Requirements, Business Value Proposition, Technical Implementation, Project Management and Cost Estimation.Development of prototype and bespoke Banking products for Compliance Reporting, Speech Analytics and Telephony Integration using Cloud, Azure, AWS, C#, C++, Web Services, Authentication, JSON, Real-time multi-threading, IMAP, HTTPS, SQL and SSIS.International assignments, working with Partners and Local Offices in US, APAC and EMEA.

Global

Leading Design and Delivery of an OEM Compliance Recording Solution for a Global Telecoms Provider.Ensuring strong relationships at managerial and technical levels, both internally and externally.Participating in Agile development processes and facilitating engineering by delivery of prototypes and custom products, ensuring deadline delivery - C#, Winforms, SQL.Travel during Interoperability Certification of new and existing products, assisting on-site with key customer deployments.Responsible for educating and training of Support Teams, authoring Implementation and Enablement documentation.

Hampshire, England, United Kingdom

Development of next generation Plant Engineering software, replacing Oracle Web Forms with a pure C# application. Evolving from a prototype and managed using RUP processes using design patterns.Travelling to India, helping to outsource aspects of software development to a new team. Responsible for the recruitment of Team Leaders and Programmers, understanding of cultural differences, collaboration, influence and process.