Mark Grace

Mark Grace Email and Phone Number

Program Test Manager @ Officeworks
Melbourne, VIC, AU
Mark Grace's Location
Melbourne, Victoria, Australia, Australia
Mark Grace's Contact Details

Mark Grace personal email

n/a
About Mark Grace

A Senior Test Manager/Consultant in IT and Networks, leading high-performing project teams to deliver challenging and complex initiatives. 25+ years of experience in Projects, Test and Test Environment Management & Client Application Transformations. Most recently in the Finance Industry's Financial Crimes Division. Well versed in Waterfall, Agile/SAFe and Hybrid methodologies. Exceptional stakeholder management skills including internal and external. Strong ability to act autonomously and have built high performing teams through trust and influence.A creative and motivated Test Manager who knows how to successfully engage with different stakeholders. I bring a combination of insight, creativity and dedication that makes me an invaluable member of any team. Will always go the extra mile to ensure expectations are exceeded, assisting and collaborating with stakeholders and project team members to arrive to an accepted solution for unforeseen problems that arise throughout the project lifecycle.I feel I am one of those people that make things happen when others may struggle. I do this subtly by empowering people without them even realising, making them a valuable member of the team. Using my vast experience working on projects, I also take less experienced colleagues “under my wing” and helps guide them along their professional work journey.Key skills include:• Leadership and Project Delivery • Communication Strategy & Management • Stakeholder Strategy & Management • Vendor Management • Business Strategy & Planning • Project Governance, Risk & Issue management • Change Management • Finance/Business Case Development • Project Governance, Risk & Issue management • Waterfall, Agile, SAFe Agile, Hybrid Methodologies • On-site & Off-shore Team Leadership • Training analysis and Management • Persuasion and Influential Skills

Mark Grace's Current Company Details
Officeworks

Officeworks

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Program Test Manager
Melbourne, VIC, AU
Employees:
6358
Mark Grace Work Experience Details
  • Officeworks
    Program Test Manager
    Officeworks
    Melbourne, Vic, Au
  • Nri Australia & New Zealand
    Consultant
    Nri Australia & New Zealand Jul 2022 - Present
    Melbourne, Victoria, Australia
    Senior Consultant at Nation Australia Bank, Financial Crimes DivisionOct 2022 – Sept 2024Key Achievements:• Led and managed a project team (up to 30 resources) including Architects, Business Analysts, Software Develops, Data Mining Engineers & Technical Testing, both on-shore and off-shore teams, for the System Integration Testing (SIT) phase of three phases of technically difficult and complex Fininancial Reporting Entitles (RE’s) within the Financial Crime Business Sector. This was to ensure these companies complied with the Australian Transaction Reports and Analysis Centre (AUSTRAC).• Complete End to End management of multiple, complex Integrated Assets, tasks such as:• Organised and championed all kick-off meetings (and ongoing communication) to set up Asset Test Environments, Test Data Requirements with a Data Delivery Team to extract and mask existing Production Data suitable for testing, due to the RE data being too compleax to create manually by the test team.• Leading the SIT phase including creation of an Asset Data Batch Calendar for multiple projects to provide the Product Owners (PO’s) and the Releaser Train Engineer (RTE) of the potential risks to the testing schedule due to environment contention from other projects who required access to some of the same test asset end points during the same testing period. • Introduced a Daily Activity Run Sheet (DARS) to provide an insight to senior management, stakeholders and all project resources of what is happening and when the intended start and end dates for each task is to be performed, also highlighting what was delayed and the reason(s) why.• Conducted risk assessments to identify potential problems and delays using the DARS above.• Coordinated and constructed SIT Daily Status Reports to highlight progress, any potential clashes with other projects using the same test environments, delays, incidents, defects raised and next steps.• Incident (INC's) and SIT Defect Management.
  • Accenture
    Manager
    Accenture Oct 2021 - Feb 2022
    Melbourne, Victoria, Australia
  • Accenture Australia
    Test Manager
    Accenture Australia Jun 2021 - Sep 2021
    Melbourne, Victoria, Australia
    Disaster Recovery Test Manager• Successfully Test Managed Critical Tier 1 application’s Data Centre Flip process for the client, who is the largest market leader in Australian gambling/entertainment group with a total revenue of 5.4 billion $AUD. This successful transformation has not been tried and tested for over ten years.• Led and managed a team of 2 testers, off-shore and on-shore, but also influenced Senior Management, Major Business Stakeholders, System Architects, System Technology Leads and Technical and Business End Users.• Technical systems included: Java, Middleware Technology IBM WebSphere and AWS).• Managed Application / web-based integration Disaster Recovery projects from initiation to completion.• Supported the client’s Disaster Recovery review, both technical, testable and sequencing of runbooks for the flip. which identified gaps in the current state and proposed solutions, then delivered solutions with the client’s approval.• Conducted risk assessments to identify potential problems.• Coordinated ongoing communication with stakeholders and clients.• Measured and analysed the impact of existing and future disaster-focused program initiatives, and effectively communicated to key decision-makers and leaders.
  • Nbn™ Australia
    Iteration/Project Manager
    Nbn™ Australia Jan 2011 - Nov 2018
    Melbourne, Australia
    ► Managed project teams of up to 15 to ensure end-to-end connectivity and perform functional tests on telecommunications network software and hardware, successfully managing the build, integration and testing of multiple technologies including Lawful Interception, Networks and IT platforms.► Project managed delivery of end-to-end solution capabilities using Waterfall and Agile methodologies, including successful integration with multiple internal and external platforms and multiple Network Cross Domain Technologies. ► Worked with senior management to understand business requirements then utilised the Rational suite of tools (RQM, DOORS, Remedy) and JIRA for complete end-to-end traceability of project artifacts.► Managed new and existing vendors including contract negotiations, service level agreements, purchase order management, and day to day management of onsite teams.
  • Revolution It
    Senior Consultant
    Revolution It Apr 2007 - Dec 2010
    ► Delivered software and hardware solutions for clients including Officeworks (2009-2010) and ConnectEast (2007-2008).► Managed the end-to-end testing of software, acting as Test Manager and overseeing project teams of 5 – 15 people.► Liaised with stakeholders to establish business requirements and project objectives, and engaged with vendors to ensure these were met.► Planned and prioritised roll out testing, ensuring integration testing was completed.► Managed risks associated with projects.
  • Access Technology
    Senior It Consultant
    Access Technology Jan 2003 - 2007
    Brisbane, Australia
  • National Australia Bank
    Automation Test Lead
    National Australia Bank 1999 - 2003

Mark Grace Skills

Sap Crm Qtp Testing Test Management Test Execution Test Planning Requirements Analysis Quality Center System Integration Testing Test Strategy System Testing Test Automation Defect Tracking User Acceptance Testing Regression Testing Integration Testing Test Cases V Model Functional Testing End To End Testing Istqb Waterfall Performance Testing Agile Testing Testing Tools Acceptance Testing Non Functional Testing Software Quality Assurance Scaled Agile Framework Agile Methodologies Agile And Waterfall Methodologies

Mark Grace Education Details

Frequently Asked Questions about Mark Grace

What company does Mark Grace work for?

Mark Grace works for Officeworks

What is Mark Grace's role at the current company?

Mark Grace's current role is Program Test Manager.

What is Mark Grace's email address?

Mark Grace's email address is ma****@****.com.au

What schools did Mark Grace attend?

Mark Grace attended Chisholm Institute.

What skills is Mark Grace known for?

Mark Grace has skills like Sap Crm, Qtp, Testing, Test Management, Test Execution, Test Planning, Requirements Analysis, Quality Center, System Integration Testing, Test Strategy, System Testing, Test Automation.

Who are Mark Grace's colleagues?

Mark Grace's colleagues are Katelyn Le Roux, Sinead Kirsten, Chris Thompson, Eric Nguyen, Leesa Barrell, Martin Giang, Pinakin Patel.

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