Mark Greig Email & Phone Number

Chelmsford And Bristol

Kings Hill

London, United Kingdom

London, United Kingdom

FUSION INSURANCE SERVICES LTD (SEPTEMBER 2013 TO NOVEMBER 2014)• Joined Fusion as a Senior Underwriter• My job role includes the following:• Achieving individual targets for renewal and new business GWP and income• Assisting the London branch in achieving renewal and new business GWP and income• Develop establish and maintain relationships with brokers and internal customers• Develop and maintain effective relationships with all members of staff• Drive good technical knowledge of all aspects available within the business• Underwrite and negotiate on the relevant branch commercial account,securing the best possible terms for the Company• Ensure all commercial products are developed to their full potential and are underwritten to agreed company standards, maximising profitability.• Provide a professional service to brokers and ensure prompt response to all enquiries.• Promote positive sales development to cross sell in a pro-active way• Keep up-to date with changes in Company philosophy, legislation, product development and market conditions to maintain a competitive edge.• To meet individual work state targets and to assist the RUM and Branch Manager in achieving the Team's work state targets.• 2014 Customer Excellence Finalist award at Fusion

Croydon, United Kingdom

LV (FEBRUARY 2010 – AUGUST 2013)• Head Office Underwriter (Property & Liability) - key duties:• Daily response to branch referrals from all UK locations (by telephone, e-mail and Acturis system) within agreed service standards. Always try to ensure that people are encouraged and valued when dealing with referrals. Each query is reviewed on its merits with the aim of achieving a "win win", ""positive" or "constructive" outcome• Providing clear and consistent guidance to underwriting teams (underwriting forums and bulletins)• Establishing and maintaining relationships with internal LV = Broker teams - always trying to find solutions to queries, deliver an excellent service and be customer focused. Have been involved with securing a number of sizeable cases through working closely with our underwriting branches in order to deliver mutual success and obtain profitable and target business to LV.• Heavily involved with new business branch initiatives with Maidstone, Leeds and Birmingham offices to generate target revenue and growth• Act as a mentoring referral point to assist with underwriter’s development e.g. to help increase underwriting authority levels. This includes ownership of all underwriters who spend time on secondment to Head Office - which involves going through underwriting referrals.• Complete branch audits to review adherence and compliance with company underwriting and operational guidelines.Handling £15m MD/BI, T/O £20m and Wages £10mAnnual premiums - can be up to £200,000

Redhill, Surrey, England

NIG (JULY 2001 - FEBRUARY 2010)After leaving Independent I immediately joined NIG as a ‘Commercial Underwriter’. Involved with handling renewals, new business & policy adjustments. Details of duties include:Underwrite and negotiate on the relevant branch commercial account,securing the best possible terms for the CompanyTo ensure the commercial products for their own geographical area aredeveloped to their full potential & are underwritten to agreed company standards, maximising profitabilityProvide a professional service to brokers & ensure prompt response to all enquiriesPromote positive sales development to cross sell in a pro-active wayKeep up-to date with changes in Company philosophy, legislation, product development & market conditions to maintain a competitive edgeTo meet individual work state targets & assist the Team Leader toachieve the Team's work state targetsMentor junior members of staff to develop their systems/technicalskillsAssist in maintaining the Account Balance objectives and to use leverage objectives to improve the Property Account balance against the Liability AccountAssist the Team Leader in identifying training needsIn my appraisal reviews, my level of customer service was described as ‘excellent’Provided with “You Star” Award in 2006 for excellent customer service to brokers/mentoring of colleaguesNominated for “Chief Executive” Award in 2006, 2007, 2008 & 2009 for excellent customer service/mentoring of colleaguesPromoted to Senior Underwriter in October 2007 Acted as a daily referral point on technical and system questions for 3 Assistant Underwriters and 3 Underwriters - this related to both existing & new businessTypically was handling Property & Liability policies with annual premiums up to £200,000Completed on half yearly basis Property & Liability Ed Assessments onlineSpent a considerable amount of time in Liability HO assisting with referrals & held appropriate HO licence authority

Edenbridge, England

INDEPENDENT INSURANCE COMPANY LIMITED (JANUARY 2001 – JULY 2001)• At Independent at the beginning of 2001I worked as a 'Commercial Underwriter' handling renewals, mid-term adjustments and changes to policy cover.• A system of 'case ownership' was adopted and henceforth I was exposed to a wide variety of trade risks and exposures for Property (including Commercial Property Owners) and Liability insurance.Please note that I was 'head hunted' for the Independent position.• Typically I tended to handle Property and Liability policies with an annual premium of approx £25,000 - £50,000.• In addition I was allocated a new recruit for whom I acted as a 'mentor' assisting in his initial development at the Company. This included system and technical referrals and training.Unfortunately Independent Insurance went into liquidation in July 2001.

Redhill, Surrey, England

AON RISK SERVICES (MAY 1998 – DECEMBER 2000)• I worked for 2 1/2 years as an Account Broker dealing with both small and multi-national clients including Capital Radio, Merlin Entertainments and Sunningdale Golf Club. Job duties also included the re-marketing of various classes of insurance, renewal negotiation and mid-term alterations to cover• I also assisted in the mentoring of fellow colleagues on issues such as client handling and the use of IT systems such as Microsoft Word, Excel, PowerPoint, Lotus Notes and the Internet.

Sutton

EAGLE STAR INSURANCE COMPANY (SEPTEMBER 1993 – APRIL 1998)• Initially worked on a Liability Section at the Sutton Branch dealing with Renewal reviews, adjustments and computer processing. Starting as Grade 002 - Trainee Clerk.• 01.03.1994 - Promoted to Grade 004 – Technical Clerk• 01.07.1994 - Joined separate Liability/Property section dealing with majority of Liability work including handling of quotes and large renewal business. Also provided help and mentoring to junior members of the section, this involved monitoring and checking of work.• My Property knowledge significantly increased from 01.07.1994 to April 1998 due to greater exposure to this class of business.• 01.01.1997 - Promoted to Grade 005 - Underwriting Assistant. I was again heavily involved in providing help and training to other members of my team.• 01.11.1997 - Promoted to Grade 006 - Liability/Property Underwriter. This position was based at the Chelmsford Branch and involved the handling of quotations and renewal retention.Premium limits/licensing:• Employers Liability £25,000• Public/Products Liability £25,000 (also dealt with PL Excess of Loss policies)• Combined Policies (Material Damage/Business Interruption/Money/Goods In Transit and All Risks cover) £25,000

Education record

Education record