Mark Griffin Email & Phone Number

Devon, England, United Kingdom

Devon

Exmouth

New Business Manager – Evolve Professional Marketing September 2014 – to dateI left the below position to join forces with my wife within our own business. After two years of working together we have decided that working and living together 24-7 isn’t for us. We currently run a small telemarketing company dealing with Accountants & Lawyers marketing their services to a number of different sectors. I have recently secured a number of projects with a top 15 firm of accountants which has the potential for them to sign over £10m of fee income.Achievements:• Starting a business from scratch.• Securing new business and retaining business through developing relationships.• Identifying new business from potential “out of the box” sectors that will allow a business to grow.• Successful for generation of revenue from commercial clients to defined targets through skilled negotiation, creative sales proposals and gaining market share from competitors.• Proactively prospecting to identify a strong pipeline of new business. Ensuring that all parties are well informed and credible on the opportunity. • Identifying client needs and consulting with them about the right product solution to ensure a successful outcome and delivering a demonstrable ROI, Cross selling / up selling through a consultative approach.• Ensuring all existing and new clients activities are logged and opportunities updated within a CRM system, for accurate forecasting. This includes seasonal trends.• Sharing successes and learning, experiences and knowledge with the rest of the team, creating a supportive and collaborative culture.• To work collaboratively with the product teams for successful fulfilment. Build collaborative internal partnerships on product development, marketing, insight, fulfilment and campaign management.• Managing a number of projects and portfolios through influencing decision makers and stakeholders.

Plymouth, United Kingdom

Covering a territory of Devon & Cornwall my main objectives were to build relationships internally with the drivers who are the eyes and ears of the business and to gain new business within the territory. Exceeding KPI’s and building business relationships within the territory helped increase the pipeline of business.Achievements:• Continuously hitting targets set. • Introduced a monthly cycle of working with all members of staff to gain a better understanding of the entire business strategy.• Retained accounts and increased new business levels.• Acted as a higher point of contact for the customer if problems occurred. • Managed own diary and territory management.

Exeter, United Kingdom

Building relationships with the larger accounts within the business throughout Cornwall, Devon & Dorset. I was able to offer bespoke rates to individual companies that qualified for a high net worth account transporting there freight/parcels domestically and Internationally. Achievements:• Increased client base.• Increased profitability.• Built on customer retention and business relationships.• Implemented all new systems and worked within agreed timescales.

Dealing with the intermediary market. Covering the South West - Somerset, Devon & Cornwall with over 1000 contacts.