Responsible for Procurement, Logistics and Distribution for all Australasian Business's

Responsible for the inventory value, strategy and planning on a 15m inventory profile.*Designed spare parts super-kit program to streamline 200 kitted sales items to 20 core kits based on categorisation to product families and commonality analysis. * Negotiated supplier agreement to outsource super-kit production to offshore vendor and reduced material and operating cost by forecasted 300k/annum.* Executed SAP project as cross functional project lead on the setup of a new plant, including; requirements planning, process mapping, end to end functional testing and full implementation (SD,MM,FI) - Delivered project on time and within budget.*Completed planning optimisation analysis including preferred vendor, based on lead time and cost, to provide recommendation on new stocking profiles for three product categories.*Managed the planning team

Hired for new centralised supply and demand planning and purchasing function.* Recoded SAP material master for 60,000 materials including MRP coding, lot sizing and forecasting.* Uploaded new national stocking levels and stocking levels for six regional plants.* Validated, recoded and uploaded Vendor info records including pricing and discounts.* Implemented processes for regular MRP runs and materials planning against five material categories.* Increased customer DIFOT average from 45% to 87%.* Decreased percentage of materials Air freighted by from 40% to 12%.* Modelled and implemented MRP for parts kitting production program using planned order to production coding based on plant demand.* Assisted in a 6m inventory reduction during the period.

Supply chain and Inventory reporting support and solutions to ANZ group.Demand Planning for Neuromodulation and Diabetes Supply Chain and Field Inventory for the ANZ region using SAP APO and R/3 MRP systems.

Full time role providing comprehensive inventory reporting and managment tools to corporate group and business unit management.Reporting support to supply chain management group for inventory change management project.Through consultation with business category management and supply chain management created and delivered across the board reporting governance packs for the control and optimisation of field inventory within the Medronic business categories including;o Stagnant Inventory Dashboard Reporto Par Level Calculation Report – Designed in Crystal Databaseo Short Dated Inventory Dashboard Reporto Inventory vs. Sales reporting – Designed in Crystal Databaseo Under / Over Par and Automatic Daily Replenishment reporting – Crystal Database Managed field inventory consignment locations Australia wide for Surgical Technologies, Cardiac Rhythm Disease Management and Structural Heart business units

Recruited and managed customer service and technical operations team including recruitment, training, development and discipline.Responsible for the coordination of all direct and indirect (third party) service activities nationwide including management of the service software system, preventative maintenance contracts, rentals, retrofits, emergency call outs and technical support.Responsible for management of all incoming orders and sales inquiries, with orders managed by team from entry to fulfilment through liaison with manufacturing planners at local and global facilities, logistics and sales account managers.Produced weekly Capital and Service revenue reports, warranty and logistics backorder reports via system scripts and data export - JDE/Accpac/ Busy +Approval of all third party contractor payments.Projects:Researched and created new service contract offering levels and pricing schedule by defining market and tender requirement in alignment with competitor intelligence and defining hourly cost of both direct and indirect service activity.Documentation of department processes.Submitted budget forecast for 2011- rental and service.

Responsibilities (Project Orientated Role): Centralized regional service stores into one manageable warehouseAssessed current spare part pricing and created new three year spare part pricing schedule as per perceived value and value add methodologies to a forecasted revenue increase of 16%.Designed warehouse layout in accordance with OHS guidelines and created location numbering system, shipment control process and shipment tracking.Managed a team of spares warehousing & purchasing.Worked with finance to implement 'expensed as shipped' accounting process for warranty and internal orders.Implemented best inventory practice processes and security including cycle counts, fenced in stock areas and identification of obsolete inventory, reduced year on year service inventory shrinkage from -$120,000 to - $2,000. Completed full data analysis of spare parts historical sales and combined with forecast for contract spares requirement to implement safety stock levels and reduce lead times. Designed with graphic artist and launched "Hill-Rom Genuine Parts" brand and packaging.Additional Projects:Integrated physical inventory and purchasing processes in Australia for acquired company (Liko Lift Systems). Assessed the last three years business data from Liko and provided advice and opinion to CLT on distribution model and current distributor performance.Managed Liko building installation field projects and contractors for first twelve months of integration.Core business team member for JDEdwards MRP/DRP system implementation. Responsibilities included data stream and value add process mapping, inventory and purchasing data clean up and cut over.

Fielded all incoming technical support, service and spare part inquiries from both external and internal customers.Documented and managed all product and service complaints. Liaised with respective departments to provide timely resolution and drive root cause analysis.Liaised with suppliers and global manufacturing sites to resolve technical and product issues.Provided technical reports and service data analysis to managers as required. Attended hospital sites to build relationships with biomedical and engineering staff through consultative approach and promoted service contract sales. Projects:Designed and documented service and spare part manuals for new NPD range of Australian manufactured beds as well as existing undocumented product models.Core business team member for the implementation of Busy + service software system. Responsibilities included product coding, analysis and upload of existing fleet records along with working with EU business analyst to set up SQL reporting module as per local business requirements.Implemented European customer care database to track and manage complaints resolution by issue assignation and resolution approval matrix.Designed, with Lotus administrator, an internal database for technicians to order spare parts and warranty parts via improved tracking and accountability.Designed, with Lotus administrator, a database for the access of all product technical documentation and service procedures.