Mark H. Rees Email & Phone Number

Nottingham, Md, Us

Pennsylvania, United States

Led training delivery for three different EMR systems utilized within the Optum Virtual Care platforms, provided comprehensive training and support to a diverse team consisting of more than 300 clinical staff, physicians, and advanced care practitioners.Facilitated virtual training workshops and EMR customization sessions for Optum Virtual Care staff to improve comprehension of clinical guidelines and EMR system functionalities.Supported Go-live implementations for Amwell, Athena and Epic EMR Systems, providing at the elbow support for front office, clinicians, physicians and advanced care practitioners.Created and executed a subject-specific curriculum based on Epic efficiency concepts that prioritized objectives and accommodated diverse learning styles and modalities.Collaborated with organizational stakeholders to manage and implement training projects by outlining goals, priorities, and timelines, while continuously monitoring project progress and addressing any challenges that may arise.Partnered with the implementation team to create lesson plans, system workflows, and other educational materials that ensured a consistent delivery of all required learning objectives. Collaborated with the instructional design team to develop engaging training exercises, specialized podcasts, and other digital resources to enhance learner engagement and create a more personalized learning environment.Analyze performance analytics, Epic Signal data, and other key performance indicators to promptly pinpoint any performance challenges. Developed a tailored remediation strategy utilizing the ADDIE Model of Learning. Coached, mentored, and empowered a team of eight associate trainers to successfully accomplish assigned projects, achieve team objectives, and progress in their individual career development pursuits.

Colorado, United States

Collaborated with business owners, professional educators and community leaders to develop podcasting programs that distributed information to a more diverse and targeted audience. Partnered with local media outlets to produce podcast forums that give participants the opportunity to debate issues, engage with community leaders and discuss news topics beyond their headlines. Analyzed campaign strategies and listener demographic data to create new editorial channels designed to increase audience growth while creating new opportunities for all partnering clients.Led the podcast development team in the interviewing, recording, and editing of all podcasts while adhering to the highest level of production quality. Created and distributed press releases, media advisories, and marketing materials that convey the desired message with the appropriate tone and voice. Worked directly with all partnering clients to establish project scope, interaction guidelines and project timelines to ensure full delivery of all campaign objectives.

Pennsylvania, United States

Assisted medical staff with diagnostic and therapeutic procedures for both pediatric and adult patients. developed a customized employee engagement program that combines multimedia components with other previously established communication tools. Collaborated with physician specialists and unit educators to create virtual training programs designed to enhance clinician knowledge and improve the overall delivery of care.created a department specific virtual curriculum that helped facilitate the implementation of Epic EMR software throughout WellSpan Health. Monitored and evaluated all areas of project performance including participation, budget and time management. Analyzed incoming data and prepared weekly project progression updates for all participating departments.

North Platte, Nebraska, United States

Managed a team of twenty-two advertising representatives, digital marketing specialists, and support analysts in a fast-paced goal-oriented environment.Worked with publisher to develop new editorial channels designed to increase audience growth while creating new opportunities for the advertising team.Collaborated with advertising representatives and digital marketing team to develop advertising strategies based on individual client needs and campaign objectives.Collaborated with the editorial team to create a community section entitled “The Sunday Focus.” This multi-channeled project utilized print, multimedia and various social media platforms to distribute information to a more diverse and targeted audience.Developed new analytical reporting standards customized to each campaign using Google Analytics and other automated marketing software. Analyzed and managed monthly, quarterly, and annual budgets, worked with cost center manager to develop strategies to maximize budget efficiencies.Reviewed submitted payroll information and commission documentation to ensure accuracy and compliance to all compensation requirements.

Harrisburg, Pa / Colorado Springs, Co

Led a medical team of 18 to ensure a consistent and unified approach to all regulatory guidelines.Determined donor suitability through physical examinations and the review of available data.Served as a Certified FTA trainer responsible for staff education, clinical competencies, and FDA regulatory compliance. Coordinated and conducted all new hire orientation training for center medical staff in accordance with both FDA and company guidelines. Developed and conducted monthly training programs for all medical staff members that focused on operational changes, quality improvement and regulatory adherence. Partnered with the quality compliance team to ensure consistent adherence to all quality and compliance procedures.Maintained detailed knowledge of State and Federal regulations, FDA approved SOP procedure manual, EMA, OSHA, CLIA, and all internal company requirements.

Colorado Springs, Co

Hosted a weekly technology show entitled “Tech Savvy the Weekend Magazine” onNews Talk 1460 KZNT. Created, produced and co-hosted a seasonal call-in show entitled “Talk the Vote” that discussed political topics related to local, state and national political elections. Proficiently executed the duties of interviewing, editing and board operations for multiple shows across three stations. Partnered with clients to create targeted advertising campaigns that increased brand recognition and effectively delivered campaign message.

Technical, Accounting

Associates, Emergency Medical Technology/Technician (Emt Paramedic)

Bachelor Of Business Administration - Bba, Communication And Media Studies