Mark Ha Email & Phone Number

Melbourne, Australia

Melbourne, Australia

My primary focus was to execute the sales strategy for Orion Health in Victoria, Australia. My duties included: • Providing qualified technical and service delivery advice to customers as part of the sales effort • Engaging resources to conduct product demonstrations and presentations • Advising service delivery managers on commercial opportunitiesKey Achievements: • Aug 2018: “Open, Trusted and Courageous Award” from Orion Health • Mar 2018: “5-Year Service Award”… Show more My primary focus was to execute the sales strategy for Orion Health in Victoria, Australia. My duties included: • Providing qualified technical and service delivery advice to customers as part of the sales effort • Engaging resources to conduct product demonstrations and presentations • Advising service delivery managers on commercial opportunitiesKey Achievements: • Aug 2018: “Open, Trusted and Courageous Award” from Orion Health • Mar 2018: “5-Year Service Award” from Orion Health Show less

Melbourne, Australia

As an Acting Sales Director for Victoria and Tasmania in Orion Health, my primary focus is to execute the sales strategy for Orion Health’s public healthcare customers in the state of Victoria and Tasmania. My duties included:• Establishing and cultivating trusted working relationships with internal and external stakeholders;• Developing and executing a strategy for implementing the Enterprise Application Interoperability solution across 12 public health services in… Show more As an Acting Sales Director for Victoria and Tasmania in Orion Health, my primary focus is to execute the sales strategy for Orion Health’s public healthcare customers in the state of Victoria and Tasmania. My duties included:• Establishing and cultivating trusted working relationships with internal and external stakeholders;• Developing and executing a strategy for implementing the Enterprise Application Interoperability solution across 12 public health services in Victoria;• Identifying, qualifying and actioning of opportunities in Victoria and the ACT;• Driving bids, quotations and proposals to new and existing customers; and • Monitoring and reporting on sales revenue.In addition to the above, I was the Accounts Manager for Orion Health’s sole health customer in the Australian Capital Territory.Key Achievements:• Booked $1.6M of sales revenue in NZ FY20 from one of Orion Health’s legacy customers in Australia• In the NZ financial year commencing 1 April 2019, sold $400K of additional services work arising from changes in scope of project delivery;• Exceeded sales targets by 20% in the period from 01 April 2018 to 31 March 2019 (NZ FY19); Show less

Canberra, Australia

In this role, I was responsible for ensuring the on-time completion of four legacy projects that I inherited when the previous Managing Consultant left the organisation. I also had up to seven services staff reporting to me in the Canberra office. Other responsibilities were to:• Take on accountability for the overall health of the projects;• Make strategic and tactical decisions that help reduce scope creep and stem further delays;• Encourage best practice and maintain project… Show more In this role, I was responsible for ensuring the on-time completion of four legacy projects that I inherited when the previous Managing Consultant left the organisation. I also had up to seven services staff reporting to me in the Canberra office. Other responsibilities were to:• Take on accountability for the overall health of the projects;• Make strategic and tactical decisions that help reduce scope creep and stem further delays;• Encourage best practice and maintain project discipline to promote consistent quality outcomes• Create a sense of urgency by completing tasks on time;• Support my staff in developing their careers; and• Acknowledge and reward staff achievements; provide constructive feedback where required.Key achievements:• Feb 2017: Shortlisted to proceed with the proof-of-concept of the state-wide interoperability platform;• Jan 2017: Go-live of the third legacy project in the ACT;• Dec 2016: Completed and submitted a bid for a state-wide interoperability platform in Victoria;• Sep 2016: “CEO’s Award” from Orion Health, in 2016, for “taking the initiative on company projects, providing significant support and information that resulted in optimal outcomes for the business”; and • Jun / Jul 2016: Go-live of two legacy projects. Show less

Canberra, Australia

The Solution Consultant role at Orion Health supported the sales process as follows:• Preparing for and conducting product demonstrations • Assisting Sales Directors in completing bids • Liaising with product development teams to validate solution offering • Collaborating with service delivery teams to endorse effort estimatesKey Achievements: • Sep 2014: Achieved “Champion” rating for meeting my objectives and key results for the Apr 2014 to Sep 2014 period… Show more The Solution Consultant role at Orion Health supported the sales process as follows:• Preparing for and conducting product demonstrations • Assisting Sales Directors in completing bids • Liaising with product development teams to validate solution offering • Collaborating with service delivery teams to endorse effort estimatesKey Achievements: • Sep 2014: Achieved “Champion” rating for meeting my objectives and key results for the Apr 2014 to Sep 2014 period • Achieved a validated rating of 3.6 out of 4 for meeting my objectives and key results for the Aug 2013 to Mar 2014 period Show less

Canberra, Australia

This was a business analysis and testing role to design and test the administration and consumer web portals for Release 1B of the Australian My Health Record system (then known as the Australian National Electronic Health Record System). Some of the key activities that I had performed during that role were: • Authoring functional and technical design documents on the administration and consumer portals • Delivering the analysis and design documents on the child health record work… Show more This was a business analysis and testing role to design and test the administration and consumer web portals for Release 1B of the Australian My Health Record system (then known as the Australian National Electronic Health Record System). Some of the key activities that I had performed during that role were: • Authoring functional and technical design documents on the administration and consumer portals • Delivering the analysis and design documents on the child health record work package • Developing test cases and scripts, as well as scheduling script execution in line with build drops • Conducting functional testing on all build drops for Release 1B • Providing on-site support for user acceptance test activitiesKey Achievement: • Jan 2012: Performance Award for consistently producing high quality deliverables on-time Show less

Kuala Lumpur, Malaysia

The Senior Applications Consultant was a technical role within Microsoft’s Health Solutions Group primarily responsible for the technical implementation of the Amalga Hospital Information Solution for various customers across southeast Asia. Some of the key activities that I had performed during that role were: • Installing, configuring and smoke-testing billing, cashier, item master, materials management and pharmacy modules of the Amalga Hospital Information Solution • Delivering to… Show more The Senior Applications Consultant was a technical role within Microsoft’s Health Solutions Group primarily responsible for the technical implementation of the Amalga Hospital Information Solution for various customers across southeast Asia. Some of the key activities that I had performed during that role were: • Installing, configuring and smoke-testing billing, cashier, item master, materials management and pharmacy modules of the Amalga Hospital Information Solution • Delivering to project implementation work plans and documented requirements • Carrying out pre-sales support activities that include demonstrating product and conducting preliminary fit-gap analysis • Reviewing customer’s system file definitions packages for completeness and integrity • Providing onsite support during system go-live • Conducting training as part of the hand-over to support activitiesKey Achievements: • Jul 2010: Exceeded my Commitment Rating for FY10 annual review • Apr 2010: Delivered technical specifications for three patient finance features; Recoupment Vouchers, Dishonoured Cheques and Bed Eligibility Checking Show less

Kuching, Malaysia

The Information Technology Consultant was a full-time, contractual role with the following responsibilities: • Developing a fit-gap analysis, operational policies and test scenarios for a Total Hospital Information System implementation in a green-field, public hospital in Malaysia • Documenting User Acceptance Test scripts, Detailed Project Quality Plan and test scenarios • Configuring master table setups for the Total Hospital Information System and its ancillary systems… Show more The Information Technology Consultant was a full-time, contractual role with the following responsibilities: • Developing a fit-gap analysis, operational policies and test scenarios for a Total Hospital Information System implementation in a green-field, public hospital in Malaysia • Documenting User Acceptance Test scripts, Detailed Project Quality Plan and test scenarios • Configuring master table setups for the Total Hospital Information System and its ancillary systems (Materials Management, Financials, Laboratory, Diagnostic Imaging, etc.) • Providing advice on operational workflows for both governmental and private healthcare providers Show less

Kuala Lumpur, Malaysia

This was a project management role with Advanced Healthcare Information Systems (a previous Malaysian subsidiary of Advanced Healthcare Solutions AG, Austria) to lead the implementation of the company’s Hospital Information System (rebranded as CareSolutions) in Malaysia. In that role, my primary job activities were: • Planning and monitoring project resources, activities and duration to achieve successful implementation of Hospital Information System for customers in Malaysia… Show more This was a project management role with Advanced Healthcare Information Systems (a previous Malaysian subsidiary of Advanced Healthcare Solutions AG, Austria) to lead the implementation of the company’s Hospital Information System (rebranded as CareSolutions) in Malaysia. In that role, my primary job activities were: • Planning and monitoring project resources, activities and duration to achieve successful implementation of Hospital Information System for customers in Malaysia • Liaising with internal and external stakeholders in carrying out management and operational project activities Show less

Kuching, Malaysia

The Information Technology Systems Engineer was a technical role responsible for designing and implementing AHIS’ Hospital Information System for a customer Malaysia. Other responsibilities include: • Supporting the consultancy, design and implementation of a total IT solution for a turn-key hospital construction project • Designing and implementing network, software and hardware infrastructure to support the solution

Kuching, Malaysia

- Was responsible for managing all the organization's IT assets. Duties include providing end user support, conducting scheduled preventative maintenance and liaising with PC vendors on corrective maintenance. - Implemented the billing module of the institute's newly-acquired Education Management System (EMS). - Conducted training on vocational and diploma-level IT courses.