Mark Hale Email & Phone Number

Portland, Or, Us

Portland, Oregon, United States

Master of Clinical Mental Health Counseling

Operations Management for a location with 4,500-6000 annual clientsProfessional and leadership Development for a team of 6 reporting managers and remote markets Trainer for opening location when entering new markets, recently for Emler San Antonio, Emler Houston, and Emler Austin - Oak Hill.Team Management and culture building for 20-30 employees at a team Oversee scheduling, Hiring, Training, Employee Relations and retention, Customer Relations, Sales, and Pool Maintenance

Held complete operational and strategic steering accountability across all facets of daily operations for this high-volume swimming education facility, including, but not limited to: scheduling, payroll, human resources, financial reporting, customer service, facility maintenance, regulatory compliance, enrollment, marketing, quality control, customer retention, optimizing sales operations and public relations.

Lima, Peru

Worked with elderly and disabled people in Peru. Assisted the program director with daily organization of meal preparation and distribution, activity organization, and problem control. Seeing what issues needed to be addressed for each individual patron as well as time management to complete all feeding and program activities while improving my Spanish proficiency.