Responsible for ensuring overall customer satisfaction. Proactively examine accounts for renewal and re-term order opportunities. Maintain margins and adjust term pricing for services ranging from Broadband to DIA and SD WAN. Work with other departments to expedite repairs and installation orders. Assisted with billing related questions, low margin products, to maintain and grow my customer base. Responsible for overseeing over 140 global accounts.

Licensed realtor servicing the greater Sacramento area. Develop a pipeline of potential clients for both buying and selling of residential real estate. Use comparative market analysis to determine accurate purchase and sales prices of residential property. Process all documentation to ensure transactions are processed accurately and timely. Ease the stress of a real estate transaction by becoming a trusted advisor for my clients. Participate in continuing education courses to ensure awareness of all laws and regulations related to real estate transactions.

Develop and maintain relationships with solar installation companies around the country. Calling on potential new clients based on web search and referral basis. Establish trust and open communication to earn solar equipment business on a repeat basis. Negotiate cost benefit analysis to ensure company profit margins and customer satisfaction are both in alignment. Exceed quota every month.

Licensed realtor servicing the greater Sacramento area. Develop a pipeline of potential clients for both buying and selling of residential real estate. Use comparative market analysis to determine accurate purchase and sales prices of residential property. Process all documentation to ensure transactions are processed accurately and timely. Ease the stress of a real estate transaction by becoming a trusted advisor for my clients. Participate in continuing education courses to ensure awareness of all laws and regulations related to real estate transactions.

Licensed realtor servicing the greater Sacramento area. Develop a pipeline of potential clients for both buying and selling of residential real estate. Use comparative market analysis to determine accurate purchase and sales prices of residential property. Process all documentation to ensure transactions are processed accurately and timely. Ease the stress of a real estate transaction by becoming a trusted advisor for my clients. Participate in continuing education courses to ensure awareness of all laws and regulations related to real estate transactions.

Teamed with 4 Account Executives working the enterprise level accounts in 4 major metropolitan areas. Work in a multi-tasking and time management critical position, working multiple orders to completion. Contact customers on regular basis to determine growth and needs of the business. Process project orders up to $1.5 million. Meet or exceed quota on a quarterly basis. First point of contact for any escalations. Made site visits to top 25 customer base to develop a comfort level and inspire confidence in the customer base. Ensure communication with all parties involved in the order process, from the customer to the account executive to the design engineer, solutions architect and the project manager. Create quotes and determine margins to ensure winning proposals.

Responsible for coordinating multiple departments to implement mid-level business telecommunication products. A multi-tasking and time management critical position to complete multiple order & product types from various customers. Strong working knowledge of critical systems and products. Met all company stated objectives and excelled at customer service. Received multiple customer and colleague commendations.  Working with sales and customers to ensure proper products sold to meet customers current and future business needs. Design and implementation of numerous business phone and internet based products.

Reviewed and edited orders for accuracy. Single point of contact for any telecommunication installation related questions. Tasked with ensuring complete customer satisfaction. Received customer and peer commendations. Facilitated multiple departments to implement mid-level business telecommunication products.