Mark Hanscom Email & Phone Number

• A consulting business focused on strategy, business processes and technology infrastructure problems faced by growing businesses, acting to bridge the gap between business needs and technical resources.DBE Industrial.
• Develop business strategy to enhance product line by adding a Consumer Direct model
• Established an eCommerce solution to support key business opportunity including: websites, shopping cart, transaction processing and SEO
• Implemented email marketing, social networking, online advertising and live event campaigns Grignard Company, Newark, NJ
• Designed and facilitated production of an industry first, visual interactive product guide used primarily for international sales teams
• Implement interactive business infrastructure including electronic document control, hosted disaster recovery, Sales Force Automation

As Chief Information Officer at Wellesley Information Services, I was responsible for setting strategy for, staffing, and ongoing leadership of the following core business units:IT and Infrastructure, Data Services, Production, Web ServicesDrove migration of company product offerings from traditional print products to online, fee for service.

Conceptualized, developed and managed, first in market, multimedia training product line. - Sourced and managed video production vendor and designed interface - Managed product development and deployment process and schedules - Success led to Multimedia Division General Manager Position, multimedia product line; captured 54% profit margins with 65% annual.

I took almost a year off from managing people to focus on the technology, systems and infrastructure needs of this rapidly growing business. Developed a matrix of inhouse and outsourced technologies to best address needs of the business while maintaining cost effectiveness.Forged a technological and cooperative personnel relationship with our parent.

• During my time as Director of Operations at UCG Technology I designed and implemented major cost saving and business business process management systems.
• Led design and deployment of custom multi-user workflow system to seamlessly track and navigate all marketing jobs from concept to fruition inclusive of approval processes, alerts, archiving and reporting.
• In compliance with CAN-SPAM and data cleaning criteria, initiated email marketing system which disseminated 30 million emails annually; generated savings of 80% per unit with an incremental rate of zero.
• Adeptly managed and maintained enterprise technology design and implementation. Additionaly held accountability for office space, infrastructure planning and physical build-outs. Promoted from earlier roles as Manager.