Mark Harris

Mark Harris Email and Phone Number

Executive Leadership | Board Member | Senior Customer Experience Strategist | Operations Specialist | Turnaround Management | Chief Operating Officer | President | Driving Growth through Exceptional Customer Journeys @ KinISO
Mark Harris's Location
Dallas, Texas, United States, United States
Mark Harris's Contact Details

Mark Harris personal email

n/a
About Mark Harris

Senior executive with 25 years of experience in developing and supporting technology and telecommunication services and solutions. Excellent communicator and negotiator with a strong track record of execution and profitable growth.Specialties: • Global Hosting Call Center Technology Operations • Global Customer Service Operations and Technology• M&A Integration• Contract Negotiation• Business Development of Partners & Alliances• Budget planning & execution to budget• Strategic planning and positioning new and existing products• Optimization of customer satisfaction/loyalty through improved operations• Manage staff and support operations across US, Europe, Middle East, Asia, Latin America

Mark Harris's Current Company Details
KinISO

Kiniso

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Executive Leadership | Board Member | Senior Customer Experience Strategist | Operations Specialist | Turnaround Management | Chief Operating Officer | President | Driving Growth through Exceptional Customer Journeys
Mark Harris Work Experience Details
  • Kiniso
    Chief Customer Success Officer
    Kiniso Jul 2024 - Present
    Dallas-Fort Worth Metroplex
    KinISO is an all-in-one software platform designed specifically for staffing agencies. It simplifies and streamlines all aspects of business, from keeping track of potential clients, to sales, to candidate tracking, to handling payroll and other administrative functions.
    View
  • Mdh Consulting
    General Manager And Senior Consultant
    Mdh Consulting May 2023 - Jun 2024
    Dallas-Fort Worth Metroplex
    Delivered consultative services to SaaS companies, focusing on cultivating and maintaining strong client relationships to ensure high levels of satisfaction and repeat business.Provided strategic recommendations based on extensive experience and competitive intelligence to SaaS companies.Delivered strategic sales, project management, and engineering consulting to companies in the security industry.
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  • Virtual Defense Technologies, Inc.
    President And Chief Operating Officer
    Virtual Defense Technologies, Inc. Feb 2020 - Apr 2023
    Dallas-Fort Worth Metroplex
    Virtual Defense Technologies supports, secures, and protects what customers value the most through the use of technology and services. By deploying technologies such as facial recognition, access control, video surveillance, video monitoring, burglar monitoring, fire alarm monitoring, visual intercom systems and custom deployments we can provide a comprehensive security solution to fit your needs.
  • Virtual Surveillance
    Ceo
    Virtual Surveillance Apr 2015 - Feb 2020
    Allen, Texas
    Virtual Surveillance is a leader in Video Surveillance and Access Control systems for Fortune 500 customers, in manufacturing, warehouse, government, retail, and healthcare. Virtual Surveillance designs, installs, and maintains video surveillance and access control solutions across the United States and Canada.
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  • Convergys
    Svp Global Technology Services
    Convergys Sep 2008 - Oct 2014
    Dallas
    Responsible for leading Operations of Dedicated Hosting/SaaS, Customer Service, Order Fulfillment and Product Management for legacy products in the Customer Interaction Technology division. The Customer Interaction Technology part of Convergys is dedicated to adding intellegence to call center technology for customer satisfaction and enterprise efficiency.
  • Intervoice
    Svp Americas Operations And Global Services
    Intervoice Jun 1989 - Sep 2008
    Dallas/Fort Worth Area
    Responsible for leading Operations of Dedicated Hosting/SaaS, Customer Service, and Order Fulfillment.Led a team which was responsible for pioneering the execution of a new Enterprise Hosted Solutions business to support advanced self service applications and intellegent transactions.
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Mark Harris Skills

Enterprise Software Product Management Integration Management Business Alliances Call Centers Ivr Contract Negotiation Business Development Mergers Saas Vendor Management Strategy Strategic Planning Telecommunications Outsourcing Cloud Computing Professional Services Crm Latin America Call Center Voip Unified Communications Mergers And Acquisitions Program Management Pre Sales Contact Centers Managed Services Cross Functional Team Leadership Mobile Devices Solution Selling Data Center Business Intelligence Strategic Partnerships Solution Architecture Start Ups Customer Satisfaction Project Planning Wireless Go To Market Strategy Negotiation Business Analysis Executive Management Process Improvement Budgets Business Process Improvement Technical Support Business Process It Strategy Service Delivery

Mark Harris Education Details

Frequently Asked Questions about Mark Harris

What company does Mark Harris work for?

Mark Harris works for Kiniso

What is Mark Harris's role at the current company?

Mark Harris's current role is Executive Leadership | Board Member | Senior Customer Experience Strategist | Operations Specialist | Turnaround Management | Chief Operating Officer | President | Driving Growth through Exceptional Customer Journeys.

What is Mark Harris's email address?

Mark Harris's email address is ma****@****-us.com

What schools did Mark Harris attend?

Mark Harris attended Baylor University - Hankamer School Of Business.

What skills is Mark Harris known for?

Mark Harris has skills like Enterprise Software, Product Management, Integration, Management, Business Alliances, Call Centers, Ivr, Contract Negotiation, Business Development, Mergers, Saas, Vendor Management.

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