Mark Hasten Email & Phone Number

United States

Virginia Beach, Virginia, United States

Provide support for the highest enterprise level accounts on our dedicated servers. Work with our paid service department to provide our clients with the solutions best for them. Tier 2 also takes escalations from first tier agents. I am currently working on increasing my technical skills even beyond the scope of my current role. I am working to learn.

Virginia Beach, Virginia, United States

Tier 1 Technical Support

Virginia Beach, Virginia, United States

• Bartended in a high volume environment during live music events with attendance in the 10's of thousands.
• Generated thousands in sales nightly.
• Cultivated a teamwork environment.

Virginia Beach, Virginia, United States

• Set up large scale events and bartended on yachts for the yachting division.
• Prepared and worked a major variety of events in all situations.
• Provided exceptional service at Cavalier Golf & Yacht Club in Virginia Beach, Virginia.
• Developed strong customer service and multitasking skills in a fast-paced environment.

Norfolk, Virginia, United States

• Revised the beverage program at King's Claw to maximize sales and upgraded inventory to meet high standards in a high-volume environment.
• Implemented new recipes to enhance customer experience and increase repeat business.
• Trained new staff on proper mixology techniques and customer service skills to maintain a high level of service.

Maintain a complex cocktail menu. Worked with our food and beverage staff, leadership, and brand representatives to create exciting new products. Met or exceeded all sales goals.

Norfolk, Virginia, United States

• Developed and implemented new cocktail recipes to enhance the restaurant's beverage offerings.
• Managed high-volume bartending and serving duties to ensure exceptional customer service.
• Collaborated with the culinary team to create innovative food and drink pairings for a unique dining experience.

Norfolk, Virginia, United States

• Elevated the bar program at Croaker's Spot by increasing sales and analyzing inventory.
• Collaborated with leadership to coordinate events of all kinds, enhancing customer experience.
• Developed new products to meet customer demands and drive business growth.

Norfolk, Virginia

Started out serving and ended up getting to start working as a bartender

Hilltop + Bayville

Maintained every role in the restaurant's operation and got promoted to a position where I would run the store, make bank deposits, etc. I really built a lot of strong customer relations while I was there through both day to day business transactions and catering gigs. I also gained a lot of valuable leadership experience. I overcame many challenges.

Richmond, Virginia, United States

Worked a variety of events with Red Bull. An office supply drumming competition. I DJ'd in a mil spec truck at the Richmond River Rock Festival as well.

Richmond, VA/Greater VA Area

I co-founded a company with a co-worker from Hot Shot. I provided a soundtrack to a plethora of different events including weddings, Red Bull competitions, club, Fraternal Order of Police costume parties, you name it! I really gained a lot of confidence being a lone agent walking into a variety of different situations and setting up different rigs.

Richmond, Virginia Area

Was a bedroom DJ (since 2005) so I applied and got hired by a local mobile DJ company. I learned the in's and out's of the trade and many other specialized skills for events logistics.

Richmond, VA

Managing transportation for the canvassing workforce. Was one of the top canvassers in our division as well.

Computer Science

Activities and Societies: Producing Music, DJ'ing, Board sports

Education record

Activities and Societies: Lacrosse, Football, Guitar club