Mark Hattar Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri, United States

• Achieved district sales objectives by coordinating and leading the sales team, implementing effective strategies, and fostering strong business relationships to drive consistent revenue growth.• Selected as a training leader for new District Managers in the Central Zone, mentoring incoming leaders and sharing best practices to ensure successful onboarding and leadership development.• Coached and developed managers and sales associates on product specifications, sales techniques, and performance incentives, resulting in a notable increase in customer satisfaction ratings.• Analyzed performance data across multiple locations, identifying key areas for improvement and implementing targeted actions to enhance sales results and operational efficiency.• Analyzed performance data across multiple locations, identifying key areas for improvement and implementing targeted actions to enhance sales results and operational efficiency.• Recruited, hired, and developed top talent, enhancing team expertise, and fostering a high-performing sales environment.

Santa Ana, California, United States

• Managed inventory control, cash management, and opening/closing procedures.• Successfully led store employees in a fast-paced environment, fostering engagement through proactive communication and positive feedback.• Conducted point-of-sale procedures and ensured adherence to standard practices to maximize sales and minimize shrinkage.• Coached sales associates on product specifications and techniques, increasing customer satisfaction ratings.• Implemented strategic store schedules based on forecasted customer traffic and employee skills.• Organized weekly store meetings to discuss promotions, new inventory, and provide a platform for employee feedback.• Used data-driven assessments to optimize sales techniques and enhance store performance.

Richmond Va

• Oversaw inventory and cash control procedures, ensuring accuracy and compliance with company policies, while managing opening and closing operations to maintain efficient store functioning.• Led store employees through effective communication, fostering a collaborative environment that promoted employee engagement, morale, and a dedicated team dynamic.• Enhanced customer service and reduced shrinkage by implementing best practices in inventory management and loss prevention, contributing to improved profitability and operational efficiency.• Trained sales associates in product knowledge and sales techniques, resulting in improved performance, higher customer satisfaction ratings, and stronger sales outcomes.

Colonial Heights, Virginia, United States

• Managed inventory and cash controls and performed opening and closing procedures.• Led staff through active, positive management and scheduled shifts based on customer demand and employee strengths.• Maintained sales standards and minimized shrinkage through high-quality customer service.

Chesterfield Va

• Managed labor, inventory, and overhead to maintain profitability.• Addressed operational and customer service issues with strategic, informed solutions to meet business targets.• Ensured on time, accurate royalty payments to corporate, maintaining the franchise's standing.• Built strong customer relationships in-store and through social media presence.• Increased revenue and profit through strategic planning and organizational leadership.

Founded and established premium security organization.Director of Security Operations.Implement corporate policies and procedures.Provide leadership and guidance to all employees.Serve as Corporate Compliance Officer.Human Resource and payroll management.Facilitate all negotiations for corporation.Prepare, and manage, salary, capital, and operating expense budgets.