Mark Hawk Email & Phone Number

Mooresville, Nc

• The Merchandising Program Manager (MPM) is responsible for the planning and oversight of 4-6 Merchandising Project Managers leading ~200 projects at ~$250M of expenditure annually. The MPM supports the deployment of a full Merchandising Business Area’s go-to-market strategy by supporting each Merch Division’s vision, identifying project scope, developing timelines, providing status reporting, leading risk mitigation and prioritizing the day-to-day tasks of an internal CSC team of ~10 other functions. • In the last 16 months, since MPM role establishment, Lowe’s on-time-delivery rate has increased from 27% (internal audit finding) to >80% and we executed our project portfolio within AOP targets. • Merchandising projects supports the market introduction of new products and selling material empowering our store associates to drive incremental sales and margin.• The MPM is responsible for resource capacity reallocation as necessary to ensure the assigned project portfolio is delivering on defined scope, timeline and budget. Budgets are allocated to appropriate SVPs and this role will be a key point person for them on understanding the performance of their portfolio of projects. This may require the MPM to also function as a Project Manager during peak demand.• The MPM engages resources at all levels both inside and outside of Merch Ops organization to assist the Project Manager to drive successful delivery of all work streams within their assigned team. This position ensures Merch Ops, Functional and Shared Services alignment within in their assigned programs (e.g., Merchandising, IT, HR, FP&A, Store Environment Experience Planning, collateral production, and deployment, etc.).

Lowe'S Corporate Campus

The CX Operations Manager is primarily responsible for managing a team of Project Managers and Project Coordinators to implement US Home Improvement (USHI) initiatives that are approved thru the functional planning process or arise as an unplanned business need.

Lowe'S Corporate Campus

Managed a team of professionals that created (PAR's) Purchase Authorizations and Purchase Orders for all of our Merchandising Project and New Stores. Also, managed a team of Northighland Contractors that enabled us to set up our own in house team of Project Managers that mange all of our merchandise initiatives to date.

Lowe'S Corporate Campus

Managed a team of professionals that coordinated take offs and ordering Merchandise Displays for all New Stores, Store Remodels and Merchandising Resets

Lowe'S Corporate Campus

Managed a team of professionals that managed and coordinated scope, budget and times lines for 100-200 store remodels per year. Estimated and managed each store remodel budget per store.

Lowe'S Corporate Campus

In store project manager managing store remodels. Managed a team of contractors and store employees to complete remodels to a specified timeline.

Tennessee And Virginia