Mark Heath Email & Phone Number

Creating successful digital user-centred design solutions for the 'Central Digital Team' and various government services. Key responsibilities:- User research: Analytical analysis, A/B testing, Usability tests, Surveys & Questionnaires, Card sorting exercises, Persona profiling, Treejack tests, and Guerrilla usability testing.- User journey and experience mapping.- Observational sorting, findings and action.- Frontend development using a variety of application frameworks and tools such as Drupal, Twig, Javascript, JQuery, HTML5, Gitlab, CSS, and SASS.- Design sprint workshops.- Content design.- Working to Lean & Agile methodologies with Scrum.- Cross-team design collaboration.- Campaign and cross-media design for multiple audiences.- Assisting in the development and design of the Welsh Government digital branding standards 'Global services language - GEL' and various guidance tools.- Wireframing.- Rapid prototyping.- Heuristic evaluations.

Hereford, United Kingdom

All aspects of commercial graphic design for UK and international visual merchandising, hospitality, and retail industries such as AgeUK, Asics, Center Parcs, George Little Management, Hilton Worldwide Hotels, Waldorf Astoria and various others.Key responsibilities:- Research into audience participation and engagement.- Creating and pitching design concepts for B2B and B2C.- Designing user-centred journey's and websites.- Brand development and design for multiple audiences in various media.- Graphic design for multiple channels 'Digital & Print'.- Design for customer engagement campaigns.- Designing CRM administrational tools.

Graphic communication for a number of corporate projects in various media such as magazine advertising, digital advertising, corporate branding and literature, promotional videos, informational graphics, charting, exhibition design, product packaging, signage and instore marketing.Digital and traditional marketing campaigns both B2B and B2C.Commercial 3D product rendering.

Bachelor Of Arts - Ba, Graphic Communications

Level 3 National Diploma, Foundation Studies, Design And Applied Arts