Mark Heath Email & Phone Number

London, England, United Kingdom

London, Uk

▪ Product Owner for the Vanguard direct to consumer proposition - Voted UK’s #1 Consumer Platform (Which? Magazine 2019)▪ Manage/Mentor a team of 40+ individuals across multiple geographical locations.▪ Engage frequently with Senior Execs & Board Members to discuss and review strategic objectives.▪ Responsible for the continuous improvement of the platform with best of breed solution design.▪ Responsible for the planning and delivery management of key solution components.▪ Stakeholder management both internally and externally.▪ Provide support to a number of Client Directors, Project Managers, Solution Consultants.▪ Management of all aspects of the SDLC.

Brentwood, Essex, United Kingdom

To support the UK Product Manager within the following areas:•Responsibility for the ongoing Product Ownership in relation to Bluedoor and Opendoor across all Client implementations•Responsibility for the consistent evolution and implementation of the Product Strategy across all deliverables (R&D, Project and BAU related)•Definition of the Bluedoor UK Capability Model – both as-is and to-be, its assessment against the UK Industry and competitors.•Definition and prioritisation of the UK R&D roadmap for the identified Capability gaps•Accountability for the compliance of the Bluedoor and Opendoor products in relation to all current and future relevant UK and EU regulatory obligations•Management of key partner and client engagements and relationships in relation to Product Strategy, Operational improvements and the associated product roadmap.•Provide thought leadership and innovation to customers in order to facilitate true Business Transformation

Brentwood, Essex, United Kingdom

Analysis & Solution Definition- Understand the business issues & data challenges of clients organisation and industry- Identify client organisation's strengths & weaknesses and suggests areas of improvement-Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.- Develops functional specifications and system design specifications for client engagements.Technical Recommendation and Testing- Ensures issues are identified, tracked, reported on and resolved in a timely manner-Works with client personnel to identify changes-Communicates needed changes to development team-Peer review QA test plans-Peer review QA test resultsProject Execution- Assists in enforcement of project deadlines and schedules- Communicates & applies project standards- Consistently delivers high-quality services to our clients-Understands the components of running a fiscally successful projectLeadership-Generates enthusiasm among team members-Proactively seeks opportunities to serve in leadership roles-Manages process of innovative change- Develops relationships with client personnel that foster client ties

London, United Kingdom

- Mentor team of 3 Business Analysts - Manage BAU Enhancements - Identification/Design/Tactical (Build)/Strategic (Manage)/Implementation/Testing/Training- Represent EMEA in Global Change strategy meetings- Engage with 3rd Party strategic partners- Testing & QA- Manage and maintain relationships with key business stakeholders that include but not limited to the investment desks, investment directors, client reporting, client portfolio managers, sales, investment operations and the COO world- Manage and maintain relationships with key business stakeholders- Develop a robust risk controlled environment- Manage offshore non-core activities

London, United Kingdom

Manage Performance Measurement/Attribution- OEIC- VCC- Fixed Income- Unit Trusts (Singapore & Hong Kong)Index Data Management - Multi source; 3rd Party vendors/BloombergGlobal Risk Reporting (exPost & exAnte)Performance Department Management Information ReportingProject Work;- Client Reporting- Emerging Market Debt Fixed Income Attribution- System Implementation- Data Warehouse SolutionDepartmental Process Review & Development

Sydney, Australia

Single point of contact for the Australian financial services industry with regards to Sylvan - SS&C's Performance & Attribution software solution.Responsibilities Include:- Consulting Services for new & existing clients.- Business Analysis/Requirements Gathering.- "What If?" Analysis Service.- Process Re-engineering.- Program/Project Management.- Sales & Retention.- Report Automation (Excel,VBA,Access & Crystal).- Software Development & Testing.- Ad-Hoc Analysis.Main Achievements:- Implemented a number of clients.- Guest Speaker at Post Tax Forum, presenting on the practical implications of measuring post tax performance.- Enhanced software for benefit of Australian and international client base.- Actively involved in pre-sales process.

York, United Kingdom

Responsibilities Include:- Determine business/functional and user requirements through analysis.- Managing and monitoring matrix of requirements through to project completion.- Providing analysis and support to external clients in relation to contact centre set up.- Managing settlements invoices & client account reconciliation.- Process Mapping.- Commercial Analysis & Pipeline Reporting.- Perform Analysis of new product launches.- Prepare & present monthly, quarterly & yearly management reports.- Budget Analysis.- Managed team of 6 Account Analysts.- Ad-Hoc Analysis.Main Achievements:- Designed & built automated reporting suite.- Designed & built Sales pipeline reporting solution including "What If" analysis.- Enhanced client review process.- Developed existing processes allowing other analysts to achieve more with less.

Oxford, United Kingdom

Reporting to head of technical services, this role focused on managing internal IT infrastructure projects.Responsibilities Include:- Managing small to medium sized projects using Prince2 methodology, incorporated business analysis.- Report key project information ensuring all projects delivered on time and within budget.- Departmental budget analysis/reporting.- Ad-Hoc Analysis.Main Achievements:- Kick started stalled projects through to completion.- Managed medium sized office move from a technical perspective.- Managed a large multi server upgrade.

Oxford, United Kingdom

Responsibilities Include:- Improving revenue stream through analysis.- Providing Financial information on weekly/monthly/quarterly basis.- Budget & forecast analysis.- Variance Analysis.- Provide support across business.Main Achievements:- Designed and built budget analysis reporting solution.- Identified unbilled value resulting in significant revenue increase ($20m+).- Designed & Built budget plan model.