Mark Helton Email & Phone Number

Minden, NV, US

A live interactive broadcast turned into the wildly popular Podcast.

Carson City, Nevada

Carson City, Nevada

Develop and implement top tier training programs for all departments based on state laws/regulations & company policies/procedures.Inventory control processes which included: daily, weekly, & monthly inventory counts/reconciliation (Including physical & theoretical counts).Ordering, purchasing, shipment receiving/storing, & record-keeping of supplies.

Gardnerville, NV

Hire, train, develop, evaluate, coach, & counsel employees for multiple locations.Inventory control processes which included: monthly inventory counts/reconciliation; supply ordering, loan management, store presentation, filling/e-filing processes, & corporate reporting.Analyzed facilities’ financial reports and drove profitability through maintaining high.

Carson City, Nevada

Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing any customer issues Monitor and assist in the training of Pawnbrokers and Sales and Loan Associates so their development meets the prescribed Cash America standardsRecruit top talent and source candidates through company-prescribed.

Reno, Nevada Area

Responsible for overseeing multiple outlets while other managers were on leave or vacationPerform visits at other outlets to assist the Director of Food & BeverageAssist Director of Food & Beverage with certifying/auditing other outletsResponsible for writing weekly schedules for 65+ employees, spanning 4 departmentsModeling and upholding all standard.

Fremont, CA

• High level performing center, top 10% in the company
• Responsible for overseeing the district when the District Manager was on vacation or leave
• Perform center visits at other local centers to assist the District Manager
• Assist District Manager with certifying/auditing other centers
• Subject Matter Expert in multiple areas. (Revenue Generation & PNS)
• Responsible for writing weekly schedules for up to 12 team members

San Jose, CA

Daily audits, table touches, deposits, and overall upkeep of the facility* Operating store at budgeted profit margins and quality service standards* Scheduling 50+ team members and training multiple departments* Ensuring guest satisfaction and safety* Assisting the corporate office with in store HR, Payroll, & IT* Extensive kitchen training/experience*.

Cupertino & Irvine, CA And Bethesda, MD

In charge of upholding standard operating procedures* Daily audits, table touches, daily deposits, and overall cleanliness* Operating store at budgeted profit margins & quality service standards* Scheduling 40+ team members and training multiple departments* Updating 100+ team member files* Ensuring guest satisfaction and safety* A member of the new store.

Milpitas, CA

Scheduling and training of the deposits staff* Entering schedules of 240 team members in to TMX software* Reconciliation of $23M in cash and credit card receipts annually* Enter all invoices and inventories for the corporate office* Updating 200+ team member files* Presenting all guest satisfaction and safety surveys to management team* Compile all payroll.

Bachelor Of Science - Bs, Business Administration And Management, General

Diploma, General Education