Mark Heuchan Email & Phone Number

Belfast City, Northern Ireland, United Kingdom

Leading on delivering the airport's Parking budget through revenue optimisaton, product development, enforcement and planning capacity requirements for the next 5 years of passenger growth.

West Sussex, England, United Kingdom

Spent 2.5 years with CAMC, leading on requirements definition and testing for a new booking engine, incorporation and trialling of a a new Revenue Management platform and creation and management of sales promotions to recover the business post covid.

London, United Kingdom

Set up own company specialising in airport parking, working for 4 clients:Graymatter software as the Subject Matter Expert and lead on their RM system implementation in Sweden,Swedavia (Swedish Airport Airport) as SME and support,Luton Airport (Parking Pricing Consultant)Hull Trains (Pricing and Revenue Consultant).

Helped Hull trains classify their services by demand and willingness to pay enabling them to relaunch post covid with a more dynamic pricing approach, using ladders in the Ventoux system.

Senior consultant on Airport Analytics and Car Park Revenue Management solutions. www.airportanalytics.aerowww.airportanalytics.aero/product-overview/car-park-revenue-management-system-cprm

London, United Kingdom

Transforming London City Airport's approach to car parking.Revenue Management, Product and relationship development.

Watford, United Kingdom

Birmingham, United Kingdom

Managing the implementation stream for a Revenue Management system.

Paddington

Lead team producing periodic and ad-hoc analysis, creation of Revenue Budget and Forecasts, and analysis/monitoring of performance.

London, United Kingdom

Responsible for Pricing, Scheduling, Revenue Management, Customer Service and Revenue Intergrity for easyBus.

London, United Kingdom

Implementation of Cargo Revenue Management System.Worked extensively with Airline clients through implementation cycles and UAT providing training. configuration and support. Also upselling, pre-sales activity and participant in User Groups. conferences etc.

I joined JDA during a complex and protracted project with a Tour Operator, and was tasked with improving product quality by setting a test management structure in place. This was successfully expanded into responsibility for scheduling releases, ownership of content, documentation, and system and regression testing using a team of consultants to conduct.

At IATA I led the group responsible for content and production of World Air Transport Statistics (WATS), the Passenger and Freight 5 Year Forecasts and other publications inclusing Airline Economic Results and Prospects.I presented IATA's industry outlook at numerous conferences, particularly in the aftermath of 9/11.I was also responsible for sale of CASS.

I initially joined British Airways on completion of my Masters Degree in Operational Research, and worked extensively on the carrier’s industry leading revenue management development, being particularly involved in optimization and in user training and support, areas which I still enjoy.I was recruited to BAWC when Revenue Management was first introduced.

Mba

M. Sc., Operations Research

Education record