Mark Hoffmann Email & Phone Number

Sydney, New South Wales, Australia

Continuous improvement champion and projects, utilising SAFe 4.6 and QDM ABLE methodology to drive business objectives.

Banksmeadow NSW

Granville NSW

Role and ResponsibilitiesCreation of predictive modelling to plan resources and labour to achieve the business requirements and drive down operational costs through increased efficiency. Making recommendations for areas of opportunity and improvement and leading associated projects to achieve these goals.Planning and implementing rosters for up to 20.

• Role and Responsibilities
• Overall responsibility for the Warehouse, safety of staff, security of stock, achievement of KPIs and budget. The annual output of the site was over 1.2 million giftcard orders, over 120000 product despatches to.
• Ensuring delivery of superior customer service and quality of output for blue chip clients with an extremely high… Show more Role and Responsibilities
• Ensuring delivery of superior customer service and quality of output for blue chip clients with an extremely high standard.
• Managing a team of up to 60 people in a diverse fast paced -operation to guarantee despatch SLAs for our clients and customers.
• Ensuring projects were implemented on time and on budget, including IT system implementations and launching new businesses to the market with complex back end operations requirements.

Balmain NSW

• Role and Responsibilities
• Managing fulfilment of over 1.2 Million orders annually within SLAs and on budget for more than 20 clients and customer bases.
• Managing inventory worth several millions, ensuring accuracy and audit requirements were met. Ensuring audit requirements and cycle counts completed.
• Maintaining optimum storage conditions for premium and perishable goods such as Champagne, wines and chocolateAchievements
• Assisting in continued growth and expansion of… Show more Role and Responsibilities
• Assisting in continued growth and expansion of the business throughout the GFC and retail downturn including setting up and moving the operation to a larger warehouse.