Mark Locke's Location
Evergreen, Colorado, United States, United States
Mark Locke's Contact Details
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About Mark Locke
Over 16 years of transformative project/program leadership ranging from small-team development efforts to complex enterprise-level portfolios. Repeated experience building Program Management Offices from the ground up. Recently focused on helping organizations adopt and/or evolve Agile and Scaled Agile (SAFe ) approaches. Hold several Agile certifications and a Masters Degree in IT Program Management.
Mark Locke Work Experience Details
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Program Portfolio Manager And Agile CoachCareer Certified Apr 2019 - PresentGreenwood Village, Colorado, United StatesManage the portfolio of Product Development, Software Engineering, and M&A initiatives for a high-growth B2C company. 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀 / 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:• Coach software and product development teams in Agile practices; increased on-time sprint delivery by 40%• Facilitate definition of projects with sufficient rigor that they may be scoped, prioritized, and scheduled• Identify dependencies and conflicts between projects; broker decisions and negotiate trade-offs with stakeholders• Maintain portfolio-level information radiators (e.g., burndown, velocity, milestones, risks, budget, resources, ROI) in Monday.com, Confluence and Jira. -
ConsultantInformation Excellence Llc Jun 2017 - Mar 2019As hybrid 𝗥𝗲𝗹𝗲𝗮𝘀𝗲 𝗧𝗿𝗮𝗶𝗻 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 @ 𝗦𝘁𝗮𝗽𝗹𝗲𝘀.𝗰𝗼𝗺: Managed the implementation of ForgeRock IAM (SaaS) software for Staples.com’s B2B and B2C businesses. Transitioned traditional project plans and artifacts into Agile roadmaps, increments, and backlog items. Supported 6 DevOps teams in delivering 75+ user stories per quarterly iteration. -
It Pmo ManagerCpi Card Group May 2016 - May 2017Littleton, Colorado, United StatesRevitalized and managed the IT PMO, streamlining the company’s disjointed project execution processes to improve the transparency, consistency, and timeliness of global delivery as the company launched a SaaS start-up venture.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗮𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:• Introduced governance practices to bring visibility to IT backlogs and improve utilization of scarce IT resources• Created processes & templates to structure information consistently across global delivery teams• Established phased work breakdown structures and Phase-Gate reviews• Maintained portfolio-level information radiators (milestones, progress, risks, budget, ROI) for C-level steering committees• Directly managed the highest-visibility projects to successful completion, including: eCommerce development, Oracle Cloud (SaaS) BI and HCM vendor implementations, and ERP enhancements• Coached 3 newly-Agile software development teams and facilitated their ceremonies. -
DirectorIbm Watson Health Apr 2015 - Mar 2016Greenwood Village, Colorado, United StatesEstablished and led the Program Office for an $80M, 90-person Enterprise Business Intelligence (BI) development initiative for the State of Colorado Medicaid Department, successfully delivering the system release exactly on schedule.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗮𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:• Accountable for the planning, resource utilization, budget, earned value, and daily oversight of 6 concurrent projects to deliver 1,050 requirements specified in the Statement Of Work• Defined the governance framework, templates, and cadences for program reporting• Personally created the initial work breakdown structures (over 11,000 tasks)• Recruited and managed the staff of 10 highly skilled Project Managers• Served as the “Voice of the Project”, communicating status to a myriad of governance bodies. -
ConsultantInformation Excellence Llc Jul 2011 - Apr 2015As 𝗟𝗲𝗮𝗱𝗲𝗿 𝗼𝗳 𝘁𝗵𝗲 𝗚𝗹𝗼𝗯𝗮𝗹 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗢𝗳𝗳𝗶𝗰𝗲 @ 𝗧𝗲𝗿𝘂𝗺𝗼 𝗕𝗖𝗧: Organized a global PMO to oversee the merger of two medical device manufacturing companies’ worldwide operations. Facilitated JRP sessions at numerous global locations (Asia, EMEA, Americas) to identify and scope work streams. Developed high-level plans for the resulting collection of 225 projects, highlighting milestones and interdependencies. Built a Project Portfolio Management (PPM) environment for C-level leadership to monitor progress.As 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 / 𝗦𝗰𝗿𝘂𝗺 𝗠𝗮𝘀𝘁𝗲𝗿 @ 𝗗𝗲𝗻𝘃𝗲𝗿 𝗛𝗲𝗮𝗹𝘁𝗵: Led a 10-month systems modernization/re-write project, delivering the functionality specified in the SOW with no disruption to the business and zero post-implementation defects.As 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 @ 𝗖𝗮𝘁𝗵𝗼𝗹𝗶𝗰 𝗛𝗲𝗮𝗹𝘁𝗵 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀: Managed a 2-year BI analytic/reporting development project, successfully meeting all of the federally-mandated deadlines despite significant technical challenges (i.e., vendor vaporware.) Directed a 20-person team made up of internal staff and external consultants. As 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁 @ 𝗖𝗮𝘁𝗵𝗼𝗹𝗶𝗰 𝗛𝗲𝗮𝗹𝘁𝗵 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀: Led a 6-month project to implement IT customer service and customer satisfaction improvements. Worked with IT Regional CIOs and Site Directors to identify pain points, develop recommendations, and pilot new approaches.
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Director Of It Project Management OfficeHealthone Jul 2008 - Jul 2011Denver, Colorado, United StatesLaunched the Project Management Office (PMO) for a 10-hospital, 60-clinic healthcare provider; improved on-time delivery of projects by greater than 50%.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗮𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:• Coordinated and/or directly managed a portfolio of over 75 national, regional, and local projects • Instituted a formal Stage-Gated project lifecycle and structured reporting contents/cadence• Created template-based toolsets that utilized a common vocabulary and provided consistent reporting metrics across projects• Implemented CA Clarity to provide resource estimating, allocation, and time tracking capabilities• Established an Executive Governance Committee supported by a comprehensive project intake and governance processes -
ConsultantInformation Excellence Llc Feb 2002 - Jul 2008A 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 @ 𝗢𝗽𝗽𝗲𝗻𝗵𝗲𝗶𝗺𝗲𝗿 𝗙𝘂𝗻𝗱𝘀: Delivered a $4.5M Enterprise Data Warehouse initiative that was the firm’s first successful enterprise Business Intelligence project. Directed the activities of 30 technical staff and an off-shore software vendor.As 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 @ 𝗖𝗚𝗜: Managed the re-engineering of Colorado’s Medicaid Claims system into a web-based application used by 8,000 healthcare providers. Coordinated the activities of the State agency, their legacy systems vendor and an international development team.As 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 @ 𝗞𝗮𝗶𝘀𝗲𝗿 𝗣𝗲𝗿𝗺𝗮𝗻𝗲𝗻𝘁𝗲: Led a 9-month planning, requirements, and design process for a $100M greenfield joint venture between Kaiser and a local hospital network. Guided executive and divisional managers from both organizations through an iterative process that defined the future-state operational vision, documented specific operational Use Cases, and proposed alternative technical solutions. Obtained executive approval for a solution that reduced the anticipated timeline and costs by 80%.
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Asst. Vice President Of Information TechnologyGreat-West Healthcare Jun 1996 - Feb 2002Greenwood Village, Colorado, United StatesManaged a budget of $8 million and a staff of 70 people charged with creating the next generation business/technology environment to overcome the limitations of the legacy systems. Directed numerous applications development teams, the enterprise business intelligence (BI) functions, and technical support (server/desktop) teams. 𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗮𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:• Delivered an application that consolidated millions of individual claims payments into a single monthly statement. This 26-month project involved more than 80 participants from all major functional areas in the company, and saved over $500K in printing & mailing costs.• Built a 500-million row data warehouse to provide visibility into the legacy systems environment. The warehouse became the preferred source of truth for the company's claims and membership data analysis.• Created a data mart for actuarial users to analyze claims experience by geographic and demographic dimensions. The data mart reduced the analysis cycle time from 2 weeks to less than 3 days. The data mart was featured in articles in Computerworld and Oracle magazines.I also served as the champion and mentor of systems development methodologies and project management best practices. Introduced the company's first formal testing/QA process, first formal [non-mainframe] software change management processes and assisted the newly formed Project Office with the development of project management standards and documentation. Made frequent presentations to executive management as well as to large groups (150+) of the technical staff. -
Manager, Data ArchitectureFhp Healthcare Limited Nov 1993 - Nov 1996Greenwood Village, Colorado, United StatesDirected major systems/database consolidation projects resulting from a series of corporate mergers. Conducted due diligence assessments of the purchased company's data environments and managed the subsequent data design, mapping and conversion. Supported senior I.T. leadership in planning data/metadata and data warehouse strategies and projects -
Project LeaderHealth Net Jul 1990 - Nov 1993Woodland Hills, CaManaged a 16-month project to create a corporate data warehouse and reporting environment. Performed the data modeling and mapping, then supervised a team that wrote the ETL processes.Led several proof-of-concept projects to evaluate CASE tools and associated methodologies. Managed the world's first implementation of Texas Instrument's IEF tool in a the DECtp architecture.
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Senior System AnalystPacificare Jul 1989 - Jul 1990Cypress, California, United StatesLed a team of analysts, contract programmers, and business experts to troubleshoot a Billing and A/P system that stopped working after a major hardware conversion. This was an extremely critical and visible 7-days-per-week effort. Developing project plans, contingency plans, job schedules and manual work¬arounds. Instilled a structured approach to the documentation, programming and testing efforts. -
Senior Management ConsultantHealthcare Microsystems Jun 1987 - Jul 1989Torrance, California, United StatesConducted package software selection and implementation projects for various hospital systems. Led client teams through the process of gathering requirements, creating RFP's, evaluating vendors and products, and coordinating the selected software's installation. Also engaged in custom systems development utilizing dBASE III+ and Clipper on distributed networks with remote reporting access.
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Edp AuditorTravelers Jun 1986 - Jun 1987Hartford, Connecticut, United StatesSupported IT Project Managers in understanding and applying the company's highly structured systems development methodology and corporate best practices guidelines. Assisted with project planning, conducted risk assessments, and produced recommendation/assessment documents for senior management's review. -
ProgrammerThe Hartford Feb 1984 - Jun 1986Hartford, Connecticut, United StatesProgrammed enhancements to real-time applications for a property/casualty rating system in a very large MVS/IMS/TSO/MFS/COBOL environment. Won a gold medal in the corporate "Quality Olympics".
Mark Locke Skills
Business Intelligence
Program Management
Project Management
Leadership
Sdlc
Management
It Strategy
Enterprise Software
Software Development
Resource Management
Integration
Global Cross Functional Team Leadership
Healthcare Information Technology
Project Planning
Data Warehousing
Process Improvement
Requirements Analysis
Strategy
Pmo
Logical Data Modeling
Health Insurance
Agile Methodologies
Agile Project Management
Strategic Planning
Business Analysis
Microsoft Office
Oracle
Business Process Improvement
Healthcare Information Technology
Mark Locke Education Details
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Information Technology Project Governance -
Business Administration
Frequently Asked Questions about Mark Locke
What company does Mark Locke work for?
Mark Locke works for Career Certified
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What schools did Mark Locke attend?
Mark Locke attended University Of Hartford, Bryant University, Case Western Reserve University School Of Law.
What skills is Mark Locke known for?
Mark Locke has skills like Business Intelligence, Program Management, Project Management, Leadership, Sdlc, Management, It Strategy, Enterprise Software, Software Development, Resource Management, Integration, Global Cross Functional Team Leadership.
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